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wp.org search vs our merit ranking: “salesperson”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “salesperson”, we and wp.org disagree on the top plugin, and our order differs from theirs on 9 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Integration of Zoho Books and WooCommerce shows at wp.org #7 but places #23 on merit, a gap of 16 places. Its 50+ installs carry it up the search order; its 1.0★ average from 1 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 HubSpot All-In-One Marketing – Forms, Popups, Live Chat 200K+ · 4.3★ (207) wp.org #2 ↓1 1 too low 2 Boei – AI Chatbot, Live Chat & 50+ Channels 900+ · 5.0★ (30) wp.org #6 ↓1 4 too low 3 TimeSaverBot – Multilingual AI Chatbot for WooCommerce & Live Chat 100+ · 5.0★ (17) wp.org #8 ↓1 5 too low 4 N Ni WooCommerce Sales Report By User Role 90+ · 5.0★ (1) wp.org #1 ↑1 3 too high 5 Salevo Boost Sales for WooCommerce – Set up Up-Sells & Cross-Sells Popups & Auto Apply Coupon 200+ · 3.4★ (9) wp.org #3 2 too high 6 Giuliomax Menu Builder 30+ · 5.0★ (9) wp.org #11 ↓2 5 too low 7 ClientPoint CustomerOS — · 5.0★ (6) wp.org #19 ↓3 12 too low 8 Web Salesperson – AI Sales Chatbot & Voice Assistant — · 0.0★ (0) wp.org #5 3 too high 9 UTM Tracker for Gravity Forms 100+ · 5.0★ (1) wp.org #4 ↓1 5 too high 10 MaxSellora – AI Chat That Converts Visitors to Buyers — · 5.0★ (2) wp.org #9 1 too high 11 Anbarak Inventory Management & Profit Reports for WooCommerce 40+ · 0.0★ (0) wp.org #10 ↓2 1 too high 12 FlyCRM – CRM with Sales Pipeline and Deal Management for WooCommerce 300+ · 0.0★ (0) wp.org #13 1 too low 13 WordPress Store Locator AI powered – Elementor – Fast loading – Local SEO — · 5.0★ (2) wp.org #22 ↓3 9 too low 14 Agent Licenses Exam Quiz — · 0.0★ (0) wp.org #14 15 Leaf CRM — · 0.0★ (0) wp.org #15 ↓2 16 Geoa – AI SEO & AEO on Autopilot 10+ · 0.0★ (0) wp.org #16 ↓2 17 TAFI – Págalo Relax — · 0.0★ (0) wp.org #17 ↓2 18 Saral Sales Desk — · 0.0★ (0) wp.org #18 19 daita AI Agent — · 0.0★ (0) wp.org #20 ↓3 1 too low 20 ConvertyBot — AI Sales Assistant for WooCommerce — · 0.0★ (0) wp.org #21 ↓3 1 too low 21 C2C AI Sales Agent — · 0.0★ (0) wp.org #23 2 too low 22 LaserLead Forms — · 0.0★ (0) wp.org #24 2 too low 23 Integration of Zoho Books and WooCommerce 50+ · 1.0★ (1) wp.org #7 ↓1 16 too high 24 Integration of WooCommerce and Zoho Inventory 10+ · 1.0★ (3) wp.org #12 ↓1 12 too high

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.