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Constant Contact Forms

by Constant Contact · Email & Marketing

Also makes 1 other plugin · 21K+ installs across the portfolio →

The official Constant Contact plugin adds a contact form to your WordPress site to quickly capture information from visitors.

Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.

Health

C 66/100

no flags

Active installs

20K+

≈25K estimated

Momentum

+11%

downloads vs prior 30d

Biggest opportunity: Swap “marketing”, “newsletter” and “contacts” for “signup forms”, “mailing list” and “development”. “marketing” isn't earning its slot: you're not in the first 24 results for its own search. “signup forms” sits at #8 untagged, close enough for a declared tag to move it up. “newsletter” isn't earning its slot: you're not in the first 24 results for its own search. “mailing list” sits at #14 untagged, close enough for a declared tag to move it up. “contacts” isn't earning its slot: it only gets you to #18. “development” sits at #17 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.

How scoring works →
66 Health · C
Maintenance 100/100
Rating quality 41/100
Support 30/100
Security 92/100

66 health vs 66 average across 2,122 Email & Marketing plugins

Install conversion

How it's measured →

0.7%

of downloads still active

At least 20K of 2.8M lifetime downloads are still running, in line with its category: the median Email & Marketing plugin keeps 0.9%, across 1,295 plugins.

Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Email & Marketing plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.

This plugin shipped 18 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.

Details

Version
2.22.3
Last updated
23d ago
Added
2016-09-19 · 10 yrs old
Requires WP
6.4.0
Tested up to
7.1.4
Requires PHP
8.1

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

79 / 100

Well optimized

Most to gain: Support resolution

Update recency 100/100

Updated 23 days ago

WP compatibility 100/100

Tested up to WordPress 7.1.4, the current branch or newer

Rating quality 62/100

2.6★ over 107 reviews, smoothed to 3.08★

Listing tuning 100/100

5 of 5 tags set · short description in place

Support resolution 13/100

2 of 15 support threads resolved in the last 2 months

To rank higher: Mark more forum threads resolved — the resolved ratio feeds the ranking.

Get the full rank-higher report →

Daily downloads

Since 5 Oct 2022 · 1,489 days · wp.org + Plugin Pulse archive

+11% vs prior 30d
01 Nov 2026

30-day downloads

Rolling 30-day volume · peak 59.3K · peaks are release surges

32.9K1 Nov 2026

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

Constant Contact For · #1206youHostinger Reach · #41Newsletters, Email M · #393Hustle · #506

Rating trend

Star average over time · dips mark rough releases

2.61 Nov 2026

Health trend

Composite health score, snapshotted daily

661 Nov 2026

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

1.6K1 Nov 2026

Release cadence

Actively maintained
from wp.org release tags

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

18

releases in the last 12 months

23d ago

latest release · v2.22.3 · 9 Oct 2026

94

tagged releases on record

Recent releases

2.22.3 · 9 Oct 20262.22.2 · 7 Oct 20262.22.1 · 7 Oct 20262.22.0 · 6 Oct 20262.21.0 · 6 Jul 20262.20.0 · 23 Jun 20262.19.0 · 11 May 20262.18.0 · 13 Apr 20262.17.0 · 19 Mar 20262.16.2 · 23 Feb 20262.16.1 · 9 Feb 20262.16.0 · 19 Jan 20262.15.2 · 15 Dec 20252.15.1 · 11 Dec 2025

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v2.21 43%
v2.14 8.7%
v2.4 7.5%
v2.19 6.9%
Older / other versions 34%

Estimated active installs

The public count shows “20K+”. Our estimate pins where the real number sits.

tracked estimate
20K–30K ≈25K

Crossed into this band 17 months ago; a band this size takes about a year or more to cross, which places it about 50% of the way through.

Install history since 1 Oct 2021

20K1 Nov 2026

Recent reviews

All reviews on wp.org ↗
  1. ★★★★★ Mostafa Hosseini
    4mo ago

    Given how long Constant Contact has been around, this plugin is surprisingly poor. The interface feels outdated, the user experience is clunky, and the overall experience is disappointing! Although this is kind of a new plugin, it feels like it was built in 2007!!

    Read on wp.org ↗
  2. ★★★★★ rdshft
    5mo ago

    At least once every week this plugin disconnects. The auth code just disappears. I’m looking for an alternative.

    Read on wp.org ↗
  3. ★★★★★ teapoet9
    10mo ago

    Surprised this plugin is still in the WP plugin repository in its current state, especially when these reviews have been saying the same thing for 5 years. We’ve been using it for 9 months and it has broken 4-5 times. There’s even a built in message saying to bring your troubleshooting to a WordPress Forum, which includes setting up an account and copying the error log, then waiting for someone to reply several days or weeks later. Each time we have had to instigate a new API connection and/or set up a new integration. The client is pretty frustrated that they keep paying our firm to fix the issue. I told them to switch email providers or they can pay us to simply hard code the form directly from CC – still don’t know if that’s possible as it is in Mailchimp, Kit, and other providers.

    Read on wp.org ↗
  4. ★★★★★ ccorder
    11mo ago

    We have been having connectivity issues with this plugin for months – across more than 20 sites on different hosting plans. Last bug took down several of our sites with a critical error. This is unacceptable for such a large organization. Do your own research before deploying this plugin at scale. It is unfortunately not reliable, and despite numerous conversations with customer support and sending log files, there is no solution to connectivity issues other than to “just reconnect it”. This topic was modified 7 months ago by threadi. This topic was modified 7 months ago by ccorder.

    Read on wp.org ↗
  5. ★★★★★ markhamilton
    1.0y ago

    The plugin never refreshes the login token, so you will regularly find the plugin has mysteriously disconnected at some point, and that all signups have silently failed. The support forums are filled with support requests all saying the same thing for years. Please, take this seriously.

    Read on wp.org ↗
  6. ★★★★★ Steve Salotto
    1.3y ago

    I am looking to switch from using Constant Contact just so I can have a better form option for my website. This plug in is awful. You can’t do hardly any customization, and so I end up with a form that has ugly, short form fields, a big square button, and a blue box that says “edit form” stuck right in the middle of my form. No idea where it came from or how to get rid of it. So I can’t use it anywhere on my site. It’s just awful, and frustrating and makes me wonder if this bare minimum is what they do with all their products.

    Read on wp.org ↗
  7. ★★★★★ ddinnerv
    1.4y ago

    Seems that about once every few months, I have to reconnect my Constant Contact account to my WordPress site / forms. Ridiculous that it can’t work and STAY WORKING for more than a few months.

    Read on wp.org ↗
  8. ★★★★★ redtoucan
    1.7y ago

    This plugin does what it markets without any new paid subscription model.But it does not allow further customization for the titles, form max-width, colors, or custom typefaces. The developers should also collaborate with visual builders like Bricks, and Elementor.Looking forward for more rubust integrations.

    Read on wp.org ↗

Latest updates

via wp.org changelog

Recent releases and news for this plugin

  1. — Version 2.21.0 Updated: Temporarily removing the forced disconnection and API key removal, when domain differences are suspected. Added logging indicating we got to that point. Updated: Force logging before various logging lines to hel 2.21.0
  2. — Version 2.20.0 Updated: Reduced race conditions that were potentially contributing to connection stability. Updated: Increased logging of various requests for better troubleshooting support. Updated: Removed WP Cron integration in favo 2.20.0
  3. — Version 2.19.0 Added: Domain comparison for current site and stored token’s original site. Will disconnect the current viewed install if mismatched, in order to preserve original connection pairing. Fixed: Invalid nested paragraph mark 2.19.0
  4. — Version 2.18.0 Added: Revised refresh process to be more permissible of failures that are not expired refresh token related. Thanks JoeyYax. Updated: “Connect now” screen UI. Updated: details and visuals for the embed block. Updated: s 2.18.0
  5. — Version 2.17.0 Added: Hide UI of non-selected Captcha services until selected for usage. Added: Details regarding list status in Constant Contact account, to our forms list. Added: Email status or address destination column to Forms li 2.17.0
  6. — Version 2.16.2 Fixed: Errors regarding Captcha services Fixed: Warnings about array offsets. 2.16.2

Security history

via Wordfence Intelligence

All 4 disclosed vulnerabilities are patched in the current version (2.22.3). Sites still on an older version should update.

  1. 2024-01-03 CVE-2023-52208 Exposure of Sensitive Information to an Unauthorized Actor Affects <= 2.4.2 Patched in 2.4.3
  2. 2023-06-15 Missing Authorization Affects <= 2.0.2 Patched in 2.0.3
  3. 2023-06-03 CVE-2023-34387 Missing Authorization Affects <= 1.14.0 Patched in 2.0.0
  4. 2020-09-06 CVE-2021-24134 Improper Neutralization of Input During Web Page Generation Affects < 1.8.8 Patched in 1.8.8

Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.

CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.

Languages

via translate.wordpress.org

Translated into 6 languages, 0 at 90% or more

Russian 53%
German 14%
German (Formal) 12%
Japanese 7%
Italian 6%
Chinese (China) 1%

AI assistants

How it's measured →

Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.

Premium

Share of voice

How often each assistant names Constant Contact Forms when asked about these topics, where it comes in the answer, and how that compares with its wp.org search position. Latest run 1 Nov 2026.

Assistants
ChatGPT, Claude
Topics tracked
Forms, Contact form
Get early access to Premium →

Readme readiness

4 of 8 pass · checked 28 Oct 2026

Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.

  • ✓ Says what it does "The official Constant Contact plugin adds a contact form to your WordPress site to quickly capture informat..."
  • ✓ Has a FAQ 10 questions in the FAQ.
  • ! FAQ asks real questions 8 of 10 FAQ entries are headings, not questions ("Installation and Setup").
  • ! Names who it is for Never says who the plugin is for or what they use it for.
  • ! Names what it works with Names no plugin, service or platform it works with.
  • ✓ Headings and lists 3 headings and 2 lists.
  • ✓ Enough to quote 1,357 characters of description.
  • ! Tags match the text Only 2 of 5 tags appear in the text ("Constant Contact official", "marketing", "newsletter" missing).

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

  1. 2025-06-03 30K+ → 20K+ down after 7 days in tier
  2. 2025-05-27 20K+ → 30K+ up after 12 days in tier
  3. 2025-05-15 30K+ → 20K+ down after 688 days in tier
  4. 2023-06-27 40K+ → 30K+ down after 27 days in tier
  5. 2023-05-31 30K+ → 40K+ up after 26 days in tier
  6. 2023-05-05 40K+ → 30K+ down after 1154 days in tier
  7. 2020-03-07 50K+ → 40K+ down after 319 days in tier
  8. 2019-04-23 80K+ → 50K+ down after 673 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Embed this report card

Drop a live Pulse card for Constant Contact Forms into a readme, a review or a deck. It updates itself.

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Preview card ↗

Constant Contact Forms: 20K+ active installs, 2.6★ (107 reviews). Plugin Pulse (WP Mayor), as of 2026-11-01. https://plugins.wpmayor.com/plugin/constant-contact-forms

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