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Constant Contact Forms

by Constant Contact · Email & Marketing

Also makes 1 other plugin · 21K+ installs across the portfolio →

The official Constant Contact plugin adds a contact form to your WordPress site to quickly capture information from visitors.

How scoring works →
65 Health · C
Maintenance 100/100
Rating quality 43/100
Support 40/100

65 health vs 63 average across 1,298 Email & Marketing plugins

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

81 / 100

Well optimized

Biggest win: Support resolution

Update recency 100/100
WP compatibility 100/100
Rating quality 62/100
Listing tuning 100/100
Support resolution 24/100

To rank higher: Mark more forum threads resolved — the resolved ratio feeds the ranking.

Get the full rank-higher report →

Daily downloads

Since 2022-10-05 · 1,421 days · wp.org + Plugin Pulse archive

-77% vs prior 30d
95Downloads · Aug 26

30-day downloads

Rolling 30-day volume · peaks are release surges

4.9K

now · peak 59.3K

5K30d downloads · Aug 26

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

Constant Contact For · #1231 you Hostinger Reach · #46 Newsletters, Email M · #366 Hustle · #499

Rating trend

Star average over time · dips mark rough releases

2.6Stars · Aug 26

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

250per 1k installs · Aug 26

Release cadence

Actively maintained
from wp.org release tags

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

15

releases in the last 12 months

2mo ago

latest release · v2.21.0

90

tagged releases on record

Recent releases

2.21.0 · 2mo ago2.20.0 · 2mo ago2.19.0 · 4mo ago2.18.0 · 4mo ago2.17.0 · 5mo ago2.16.2 · 6mo ago2.16.1 · 7mo ago2.16.0 · 7mo ago2.15.2 · 8mo ago2.15.1 · 9mo ago2.15.0 · 9mo ago2.14.2 · 9mo ago2.14.1 · 10mo ago2.14.0 · 10mo ago

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin · 43% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v2.21 43%
v2.14 8.7%
v2.4 7.5%
v2.19 6.9%
Older / other versions 34%

Estimated active installs

The public count shows “20K+”. Our estimate pins where the real number sits.

tracked estimate
20K–30K ≈29K

Refined from the date this plugin crossed into its current band.

Install history · since 2016-12-24 · 1,462 observations

20KInstalls · Aug 26

Estimated value

What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.

Est. annual revenue

N/A

Est. acquisition value

N/A

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A declining trend compresses what a buyer would pay.

Details

Version
2.21.0
Last updated
2mo ago
Added
2016-09-19 · 9 yrs old
Requires WP
6.4.0
Tested up to
7.0.4
Requires PHP
8.1

Recent reviews

All reviews on wp.org ↗
  1. Mostafa Hosseini
    2mo ago

    Given how long Constant Contact has been around, this plugin is surprisingly poor. The interface feels outdated, the user experience is clunky, and the overall experience is disappointing! Although this is kind of a new plugin, it feels like it was built in 2007!!

    Read on wp.org ↗
  2. rdshft
    2mo ago

    At least once every week this plugin disconnects. The auth code just disappears. I’m looking for an alternative.

    Read on wp.org ↗
  3. teapoet9
    7mo ago

    Surprised this plugin is still in the WP plugin repository in its current state, especially when these reviews have been saying the same thing for 5 years. We’ve been using it for 9 months and it has broken 4-5 times. There’s even a built in message saying to bring your troubleshooting to a WordPress Forum, which includes setting up an account and copying the error log, then waiting for someone to reply several days or weeks later. Each time we have had to instigate a new API connection and/or set up a new integration. The client is pretty frustrated that they keep paying our firm to fix the issue. I told them to switch email providers or they can pay us to simply hard code the form directly from CC – still don’t know if that’s possible as it is in Mailchimp, Kit, and other providers.

    Read on wp.org ↗
  4. ccorder
    8mo ago

    We have been having connectivity issues with this plugin for months – across more than 20 sites on different hosting plans. Last bug took down several of our sites with a critical error. This is unacceptable for such a large organization. Do your own research before deploying this plugin at scale. It is unfortunately not reliable, and despite numerous conversations with customer support and sending log files, there is no solution to connectivity issues other than to “just reconnect it”. This topic was modified 7 months ago by threadi. This topic was modified 7 months ago by ccorder.

    Read on wp.org ↗
  5. markhamilton
    10mo ago

    The plugin never refreshes the login token, so you will regularly find the plugin has mysteriously disconnected at some point, and that all signups have silently failed. The support forums are filled with support requests all saying the same thing for years. Please, take this seriously.

    Read on wp.org ↗
  6. Steve Salotto
    1.1y ago

    I am looking to switch from using Constant Contact just so I can have a better form option for my website. This plug in is awful. You can’t do hardly any customization, and so I end up with a form that has ugly, short form fields, a big square button, and a blue box that says “edit form” stuck right in the middle of my form. No idea where it came from or how to get rid of it. So I can’t use it anywhere on my site. It’s just awful, and frustrating and makes me wonder if this bare minimum is what they do with all their products.

    Read on wp.org ↗
  7. ddinnerv
    1.2y ago

    Seems that about once every few months, I have to reconnect my Constant Contact account to my WordPress site / forms. Ridiculous that it can’t work and STAY WORKING for more than a few months.

    Read on wp.org ↗
  8. redtoucan
    1.5y ago

    This plugin does what it markets without any new paid subscription model.But it does not allow further customization for the titles, form max-width, colors, or custom typefaces. The developers should also collaborate with visual builders like Bricks, and Elementor.Looking forward for more rubust integrations.

    Read on wp.org ↗

Latest updates

via wp.org changelog

Recent releases and news for this plugin

  1. Version 2.21.0 Updated: Temporarily removing the forced disconnection and API key removal, when domain differences are suspected. Added logging indicating we got to that point. Updated: Force logging before various logging lines to hel 2.21.0
  2. Version 2.20.0 Updated: Reduced race conditions that were potentially contributing to connection stability. Updated: Increased logging of various requests for better troubleshooting support. Updated: Removed WP Cron integration in favo 2.20.0
  3. Version 2.19.0 Added: Domain comparison for current site and stored token’s original site. Will disconnect the current viewed install if mismatched, in order to preserve original connection pairing. Fixed: Invalid nested paragraph mark 2.19.0
  4. Version 2.18.0 Added: Revised refresh process to be more permissible of failures that are not expired refresh token related. Thanks JoeyYax. Updated: “Connect now” screen UI. Updated: details and visuals for the embed block. Updated: s 2.18.0
  5. Version 2.17.0 Added: Hide UI of non-selected Captcha services until selected for usage. Added: Details regarding list status in Constant Contact account, to our forms list. Added: Email status or address destination column to Forms li 2.17.0
  6. Version 2.16.2 Fixed: Errors regarding Captcha services Fixed: Warnings about array offsets. 2.16.2

Known vulnerabilities

via Wordfence Intelligence

4 disclosed vulnerabilities on record for this plugin, all fixed in the current version. Sites on older versions stay exposed until they update.

  1. 2024-01-03 CVE-2023-52208 Exposure of Sensitive Information to an Unauthorized Actor Affects <= 2.4.2 Patched in 2.4.3
  2. 2023-06-15 Missing Authorization Affects <= 2.0.2 Patched in 2.0.3
  3. 2023-06-03 CVE-2023-34387 Missing Authorization Affects <= 1.14.0 Patched in 2.0.0
  4. 2020-09-06 CVE-2021-24134 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects < 1.8.8 Patched in 1.8.8

Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.

CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.

Behavioral tests

via WP Hive

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0

Low memory footprint
Low page-speed impact
Runs on latest PHP + WP
No PHP errors
No JS errors
Activates cleanly
No resource errors
No external HTTP errors
Optimized database use
Frequently updated

Languages

via translate.wordpress.org

Translated into 6 languages, 0 at 90% or more

Russian 53%
German 14%
German (Formal) 12%
Italian 7%
Japanese 7%
Chinese (China) 1%

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

  1. 2025-06-03 30K+ → 20K+ down after 7 days in tier
  2. 2025-05-27 20K+ → 30K+ up after 12 days in tier
  3. 2025-05-15 30K+ → 20K+ down after 688 days in tier
  4. 2023-06-27 40K+ → 30K+ down after 27 days in tier
  5. 2023-05-31 30K+ → 40K+ up after 26 days in tier
  6. 2023-05-05 40K+ → 30K+ down

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Compare head to head →

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Constant Contact Forms: 20K+ active installs, 2.6★ (103 reviews). Plugin Pulse (WP Mayor), as of 2026-08-25. https://plugins.wpmayor.com/plugin/constant-contact-forms