Five9 Live Chat
by five9 · Chat & Support
Drive Sales and Reduce Support Costs
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
Not scored
no reviews to score from
Active installs
20+
≈27 estimated
Momentum
+200%
downloads vs prior 30d
Biggest opportunity: “chat” and “live chat” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Not scored yet. Nobody has reviewed this plugin, so a grade would come from directory averages rather than from anything measured here.
Install conversion
How it's measured →0.5%
of downloads still active
At least 20 of 4K lifetime downloads are still running, below its category: the median Chat & Support plugin keeps 0.8%, across 630 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Room to improve
Most to gain: WP compatibility
Updated 16 days ago
Tested up to WordPress 5.8.19; the current branch is 6.8
No reviews yet, so wp.org scores it as a middling unrated listing
3 of 5 tags set · short description in place
To rank higher: Set "Tested up to" to WordPress 6.8; lagging the current branch costs search weight.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
31
Momentum
Losing ground
-0.4
Velocity
places per keyword, 10d
0%
Breadth
of keywords climbing, 10d
-0.3
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| five9 your tag | #1 | #1 | 0 |
| chat your tag | Not in the top 24 | ||
| live chat your tag | Not in the top 24 | ||
5 searches this plugin appeared in over the last 90 days, 1 listed. 4 left out as unrelated or noise (years, numbers, stray words). 2 of its tags aren't in the top 24 for their own search.
What to do about it
- “chat” and “live chat” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 1 Nov 2024 · 730 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 118 · peaks are release surges
Directory rank
Ranked about #25,400 to #28,300, alongside the other plugins at 20+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 1 Nov 2026.
Update activity
Downloads in the last 30 days for every 1,000 active sites.
Not enough installs to measure. This needs at least 100 active sites; below that, a handful of downloads reads as tens of thousands.
Estimated active installs
The public count shows “20+”. Our estimate pins where the real number sits.
Modeled within the band wp.org reports; tightens as we track daily.
Install history since 21 Oct 2026
Security history
via Wordfence Intelligence1 open vulnerability affects the current version (1.1.3). 0 of 1 disclosed are patched.
- Open Medium · 6.4 Five9 Live Chat <= 1.1.2 - Authenticated (Contributor+) Stored Cross-Site Scripting ↗2025-11-10 CVE-2025-11829 Improper Neutralization of Input During Web Page Generation Affects <= 1.1.2 No patch available
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
5 of 8 pass · checked 30 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ! Says what it does Short description is 36 characters, too short to say what the plugin does.
- ✓ Has a FAQ 3 questions in the FAQ.
- ✓ FAQ asks real questions 3 of 3 read like questions a user would type.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions Google Analytics, Salesforce.
- ! Headings and lists 1 heading and 0 lists; assistants quote headed sections and bullet lists, not paragraphs.
- ✓ Enough to quote 3,315 characters of description.
- ✓ Tags match the text All 3 tags appear in the text.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
No tier crossings observed yet.
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Tidio – Live Chat & AI Chatbots 70K+ installs · 4.7★ · 2 shared tags A -
Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button 50K+ installs · 4.6★ · 2 shared tags A -
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ installs · 5.0★ · 2 shared tags A -
LeadBooster Chatbot by Pipedrive 2K+ installs · 3.9★ · 2 shared tags B -
HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service 2K+ installs · 4.3★ · 2 shared tags A -
Live Chat by Formilla – Real-time Chat & Chatbots Plugin 2K+ installs · 4.7★ · 2 shared tags A
Embed this report card
Drop a live Pulse card for Five9 Live Chat into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/five9" width="480" height="300" style="border:0" loading="lazy" title="Five9 Live Chat — Plugin Pulse"></iframe> Five9 Live Chat: 20+ active installs, no reviews yet. Plugin Pulse (WP Mayor), as of 2026-11-01. https://plugins.wpmayor.com/plugin/five9
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