Gleap
by Lukas Böhler · Chat & Support
All-in-one customer feedback tool for websites. Learn more at https://www.gleap.io
72 health vs 63 average across 672 Chat & Support plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Well optimized
Biggest win: Update recency
To rank higher: Last updated 369 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Daily downloads
Since 2022-10-05 · 1,425 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
126
now · peak 888
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
1.0y ago
latest release · v13.0.10
20
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “300+”. Our estimate pins where the real number sits.
Refined from the date this plugin crossed into its current band.
Install history · since 2022-10-04 · 1,384 observations
Estimated value
What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.
Est. annual revenue
Est. acquisition value
No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.
Details
Recent reviews
All reviews on wp.org ↗- ★★★★★ serendpt2.5y ago
Love this very useful tool. Updates are consistent. Support is great too.
Read on wp.org ↗ - ★★★★★ Christopher3.1y ago
Gleap.io is an absolute game-changer when it comes to live chat, public roadmaps, feature requests, user suggestions, bug tracking and more for our team. We have been using it for a while now, and we are incredibly impressed with its features and performance. The platform allows us to effortlessly collect, manage, and prioritize feedback and issues from our clients and team members.One of the standout features of Gleap.io is its user-friendly interface. It is intuitive and easy to navigate, which makes the bug tracking process a breeze. Our team loves the streamlined workflow and the ability to quickly identify and address bugs.The shaking gesture for reporting bugs is a brilliant addition. Our clients find it fun and engaging, and it adds a unique touch to our bug tracking process. It has significantly improved our communication with clients, as they can easily report bugs with just a simple shake of their device.Another aspect that sets Gleap.io apart is its robust analytics and reporting capabilities. We can generate detailed reports and gain valuable insights into the bugs and issues that arise during our projects. This helps us identify patterns, prioritize tasks, and ultimately deliver high-quality results to our clients.Furthermore, the customer support provided by the Gleap.io team is outstanding. They are responsive, knowledgeable, and always ready to assist us with any questions or concerns we have. Their dedication to ensuring our satisfaction is truly commendable. Big shoutout to Lukas!In summary, Gleap.io has revolutionized our bug tracking process. It has made our projects run smoother, improved client satisfaction, and enhanced our overall productivity. We highly recommend Gleap.io to any agency or team in need of a reliable and efficient bug tracking solution. It’s an invaluable tool that will undoubtedly elevate your project management to new heights.
Read on wp.org ↗ - ★★★★★ tonbojp73.6y ago
I just found out that Gleap can be used as a chat support tool! That’s amazing! Kanpai!
Read on wp.org ↗ - ★★★★★ leosolutions3.6y ago
We are using it since a couple of months and it completely changed our game. We were previously using Bugherd, but Gleap is way more better. Full of awesome features. Support is ridiculously fast and helpful. I can see that Lukas just want to create the perfect tool. Thank you!
Read on wp.org ↗ - ★★★★★ justincredible14.1y ago
Plugin was a breeze to install and does not have any performance issues on my website.
Read on wp.org ↗ - ★★★★★ Laurin Berli4.1y ago
This Plugin is a game changer. We use this plugin on a daily basis and our customers are happy that we can improve their website on a complete new level. This topic was modified 4 years ago by Laurin Berli.
Read on wp.org ↗ - ★★★★★ mod2834.8y ago
Very simple to use. Makes finding bugs a lot easier. This topic was modified 4 years, 8 months ago by mod283.
Read on wp.org ↗ - ★★★★★ Florian Böhler4.8y ago
At our agency, we use Gleap on a daily basis. It really improved our customer feedback loops. Our developers love the broad variety of logs/information automagically collected with each report. It’s also very nice that there are integrations available for all common pm tools. Keep it up.
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 6.8.2
Languages
via translate.wordpress.orgTranslated into 1 language, 0 at 90% or more
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2025-11-20 400+ → 300+ down after 1 days in tier
- 2025-11-19 300+ → 400+ up after 1 days in tier
- 2025-11-18 400+ → 300+ down after 1 days in tier
- 2025-11-17 300+ → 400+ up after 3 days in tier
- 2025-11-14 400+ → 300+ down after 5 days in tier
- 2025-11-09 300+ → 400+ up after 10 days in tier
- 2025-10-30 400+ → 300+ down after 2 days in tier
- 2025-10-28 300+ → 400+ up after 2 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Ybug Feedback Widget 200+ installs · 4.1★ · 3 shared tags C
-
UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds 200K+ installs · 4.7★ · 2 shared tags A
-
Marker.io – Visual Website Feedback 4K+ installs · 4.7★ · 2 shared tags B
-
BugHerd 3K+ installs · 3.8★ · 2 shared tags B -
FeedFocal 2K+ installs · 3.9★ · 2 shared tags C -
Userback 2K+ installs · 3.8★ · 2 shared tags B
Embed this report card
Drop a live Pulse card for Gleap into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/gleap" width="480" height="300" style="border:0" loading="lazy" title="Gleap — Plugin Pulse"></iframe> Gleap: 300+ active installs, 5.0★ (8 reviews). Plugin Pulse (WP Mayor), as of 2026-08-30. https://plugins.wpmayor.com/plugin/gleap