Plugin Pulse
← Pulse

Gleap

by Lukas Böhler · Chat & Support

All-in-one customer feedback tool for websites. Learn more at https://www.gleap.io

⚠ Stale⚠ Few reviews
How scoring works →
72 Health · B
Maintenance 62/100
Rating quality 84/100
Support 70/100

72 health vs 63 average across 672 Chat & Support plugins

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

82 / 100

Well optimized

Biggest win: Update recency

Update recency 69/100
WP compatibility 100/100
Rating quality 62/100
Listing tuning 100/100

To rank higher: Last updated 369 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.

Get the full rank-higher report →

Daily downloads

Since 2022-10-05 · 1,425 days · wp.org + Plugin Pulse archive

+62% vs prior 30d
1Downloads · Aug 26

30-day downloads

Rolling 30-day volume · peaks are release surges

126

now · peak 888

12630d downloads · Aug 26

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

Gleap · #10359 you Ybug Feedback Widget · #11212 UserFeedback · #253 Marker.io · #3412

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

420per 1k installs · Aug 26

Release cadence

No release in a year
from wp.org release tags

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

0

releases in the last 12 months

1.0y ago

latest release · v13.0.10

20

tagged releases on record

Recent releases

13.0.10 · 1.0y ago13.0.9 · 1.0y ago13.0.8 · 1.0y ago13.0.7 · 1.1y ago13.0.6 · 1.4y ago13.0.5 · 1.5y ago13.0.4-fix-tested-up · 1.5y ago13.0.4 · 1.5y ago13.0.3-hotfix · 2.0y ago11.0.1 · 3.1y ago11.0.0 · 3.1y ago8.0.5 · 3.4y ago9.0.0 · 3.4y ago8.0.4 · 4.0y ago

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v13.0 100%

Estimated active installs

The public count shows “300+”. Our estimate pins where the real number sits.

tracked estimate
300–400 ≈380

Refined from the date this plugin crossed into its current band.

Install history · since 2022-10-04 · 1,384 observations

300Installs · Aug 26

Estimated value

What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.

Est. annual revenue

N/A

Est. acquisition value

N/A

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

Details

Version
13.0.10
Last updated
1.0y ago
Added
2021-10-28 · 4 yrs old
Requires WP
5.0.0
Tested up to
6.8.8
Requires PHP

Recent reviews

All reviews on wp.org ↗
  1. serendpt
    2.5y ago

    Love this very useful tool. Updates are consistent. Support is great too.

    Read on wp.org ↗
  2. Christopher
    3.1y ago

    Gleap.io is an absolute game-changer when it comes to live chat, public roadmaps, feature requests, user suggestions, bug tracking and more for our team. We have been using it for a while now, and we are incredibly impressed with its features and performance. The platform allows us to effortlessly collect, manage, and prioritize feedback and issues from our clients and team members.One of the standout features of Gleap.io is its user-friendly interface. It is intuitive and easy to navigate, which makes the bug tracking process a breeze. Our team loves the streamlined workflow and the ability to quickly identify and address bugs.The shaking gesture for reporting bugs is a brilliant addition. Our clients find it fun and engaging, and it adds a unique touch to our bug tracking process. It has significantly improved our communication with clients, as they can easily report bugs with just a simple shake of their device.Another aspect that sets Gleap.io apart is its robust analytics and reporting capabilities. We can generate detailed reports and gain valuable insights into the bugs and issues that arise during our projects. This helps us identify patterns, prioritize tasks, and ultimately deliver high-quality results to our clients.Furthermore, the customer support provided by the Gleap.io team is outstanding. They are responsive, knowledgeable, and always ready to assist us with any questions or concerns we have. Their dedication to ensuring our satisfaction is truly commendable. Big shoutout to Lukas!In summary, Gleap.io has revolutionized our bug tracking process. It has made our projects run smoother, improved client satisfaction, and enhanced our overall productivity. We highly recommend Gleap.io to any agency or team in need of a reliable and efficient bug tracking solution. It’s an invaluable tool that will undoubtedly elevate your project management to new heights.

    Read on wp.org ↗
  3. tonbojp7
    3.6y ago

    I just found out that Gleap can be used as a chat support tool! That’s amazing! Kanpai!

    Read on wp.org ↗
  4. leosolutions
    3.6y ago

    We are using it since a couple of months and it completely changed our game. We were previously using Bugherd, but Gleap is way more better. Full of awesome features. Support is ridiculously fast and helpful. I can see that Lukas just want to create the perfect tool. Thank you!

    Read on wp.org ↗
  5. justincredible1
    4.1y ago

    Plugin was a breeze to install and does not have any performance issues on my website.

    Read on wp.org ↗
  6. Laurin Berli
    4.1y ago

    This Plugin is a game changer. We use this plugin on a daily basis and our customers are happy that we can improve their website on a complete new level. This topic was modified 4 years ago by Laurin Berli.

    Read on wp.org ↗
  7. mod283
    4.8y ago

    Very simple to use. Makes finding bugs a lot easier. This topic was modified 4 years, 8 months ago by mod283.

    Read on wp.org ↗
  8. Florian Böhler
    4.8y ago

    At our agency, we use Gleap on a daily basis. It really improved our customer feedback loops. Our developers love the broad variety of logs/information automagically collected with each report. It’s also very nice that there are integrations available for all common pm tools. Keep it up.

    Read on wp.org ↗

Behavioral tests

via WP Hive

Automated install-time checks, tested on PHP 8.1.12 · WP 6.8.2

Low memory footprint
Low page-speed impact
Runs on latest PHP + WP
No PHP errors
No JS errors
Activates cleanly
No resource errors
No external HTTP errors
Optimized database use
Frequently updated

Languages

via translate.wordpress.org

Translated into 1 language, 0 at 90% or more

German 75%

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

  1. 2025-11-20 400+ → 300+ down after 1 days in tier
  2. 2025-11-19 300+ → 400+ up after 1 days in tier
  3. 2025-11-18 400+ → 300+ down after 1 days in tier
  4. 2025-11-17 300+ → 400+ up after 3 days in tier
  5. 2025-11-14 400+ → 300+ down after 5 days in tier
  6. 2025-11-09 300+ → 400+ up after 10 days in tier
  7. 2025-10-30 400+ → 300+ down after 2 days in tier
  8. 2025-10-28 300+ → 400+ up after 2 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Compare head to head →

Embed this report card

Drop a live Pulse card for Gleap into a readme, a review or a deck. It updates itself.

<iframe src="https://plugins.wpmayor.com/embed/gleap" width="480" height="300" style="border:0" loading="lazy" title="Gleap — Plugin Pulse"></iframe>
Preview card ↗

Gleap: 300+ active installs, 5.0★ (8 reviews). Plugin Pulse (WP Mayor), as of 2026-08-30. https://plugins.wpmayor.com/plugin/gleap