Live Chat with Messenger Customer Chat
by Zotabox · Social
Also makes 11 other plugins · 4.3K+ installs across the portfolio →
Support your customers via Facebook Messenger Live Chat conveniently from your own website.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
C 69/100
Stale
Active installs
3K+
≈3.5K estimated
Momentum
+26%
downloads vs prior 30d
Biggest opportunity: Swap “customer support” for “facebook messenger”. “customer support” isn't earning its slot: you're not in the first 24 results for its own search. “facebook messenger” sits at #20 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
69 health vs 58 average across 1,835 Social plugins
Install conversion
How it's measured →0.7%
of downloads still active
At least 3K of 418.9K lifetime downloads are still running, above its category: the median Social plugin keeps 0.5%, across 1,277 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Social plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Well optimized
Most to gain: Update recency
Updated 566 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 6.7.11; the current branch is 6.8
4.5★ over 212 reviews, smoothed to 4.42★
5 of 5 tags set · short description in place
To rank higher: Last updated 566 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
34
Momentum
Losing ground
-0.4
Velocity
places per keyword, 28d
10%
Breadth
of keywords climbing, 28d
-0.5
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| messenger your tag | #15 | #13 | down 4 |
| facebook messenger | #20 | #13 | down 1 |
| wordpress messenger | #13 | #9 | up 1 |
| messenger wordpress plugin | #15 | #11 | up 1 |
| woocommerce to facebook messenger | #16 | #14 | — |
| facebook help desk | #22 | #15 | 0 |
| facebook messenger chat | #24 | #16 | 0 |
| chat messenger | #24 | #17 | — |
| live support departments | #23 | #12 | down 1 |
| customer support your tag | Not in the top 24 | ||
| facebook your tag | Not in the top 24 | ||
| help desk your tag | Not in the top 24 | ||
| live chat your tag | Not in the top 24 | ||
27 searches this plugin appeared in over the last 90 days, 9 listed. 18 left out as unrelated or noise (years, numbers, stray words). 4 of its tags aren't in the top 24 for their own search.
What to do about it
- Swap “customer support” for “facebook messenger”. “customer support” isn't earning its slot: you're not in the first 24 results for its own search. “facebook messenger” sits at #20 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
- One page off on “messenger”. #15 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
Daily downloads
Since 5 Oct 2022 · 1,489 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 676 · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 86% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “3K+”. Our estimate pins where the real number sits.
Crossed into this band 9 months ago; a band this size takes about a year or more to cross, which places it about 50% of the way through.
Install history since 11 Oct 2016
Recent reviews
All reviews on wp.org ↗- ★★★★★ vkatsanou2.0y ago
we ask permitions for connect, ask for cookies, check their device for safety etch.i last my custoumer already. and if its not free as i read for the other, its not worth it, sorry This topic was modified 1 year, 8 months ago by vkatsanou.
Read on wp.org ↗ - ★★★★★ meteotheniouxblog5.4y ago
vraiment trop chère ; il y a des applications gratuites qui font mieux bye bye
Read on wp.org ↗ - ★★★★★ bodeha5.5y ago
c r a p This topic was modified 5 years, 2 months ago by bodeha.
Read on wp.org ↗ - ★★★★★ webily5.8y ago
This is not a free plugin! Waste of time! Delete this plugin from repository or make it free!!!
Read on wp.org ↗ - ★★★★★ liaris5.9y ago
Not free.
Read on wp.org ↗ - ★★★★★ mahcmbd6.0y ago
This is for hacking my info, nothing else.
Read on wp.org ↗ - ★★★★★ Alessio6.2y ago
It has a lot of free useful features and the design is really nice! This topic was modified 5 years, 11 months ago by Alessio. This topic was modified 5 years, 11 months ago by Alessio.
Read on wp.org ↗ - ★★★★★ funique6.3y ago
I currently only use the free messenger chat option and it works perfectly, even if users dont’ have a Fb account!
Read on wp.org ↗
Latest updates
via wp.org changelogRecent releases and news for this plugin
Security history
via Wordfence IntelligenceThe 1 disclosed vulnerability is patched in the current version (1.5.0). Sites still on an older version should update.
- Patched High · 7.2 Live Chat with Messenger Customer Chat <= 1.4.6 - Unauthenticated Stored Cross-Site Scripting ↗2019-05-17 Improper Neutralization of Input During Web Page Generation Affects <= 1.4.6 Patched in 1.4.7
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
4 of 8 pass · checked 27 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ! Says what it does Short description names no action; say what the plugin does for the site.
- ! Has a FAQ No FAQ section.
- ! FAQ asks real questions No FAQ to judge.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions Mailchimp, Google Analytics, Instagram, Facebook and 3 more.
- ✓ Headings and lists 6 headings and 4 lists.
- ✓ Enough to quote 3,832 characters of description.
- ✓ Tags match the text 3 of 5 tags appear in the text; "customer support", "help desk" do not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-02-18 4K+ → 3K+ down after 2 days in tier
- 2026-02-16 3K+ → 4K+ up after 1 days in tier
- 2026-02-15 4K+ → 3K+ down after 300 days in tier
- 2025-04-21 5K+ → 4K+ down after 2 days in tier
- 2025-04-19 4K+ → 5K+ up after 1 days in tier
- 2025-04-18 5K+ → 4K+ down after 301 days in tier
- 2024-06-21 6K+ → 5K+ down after 3 days in tier
- 2024-06-18 5K+ → 6K+ up after 1 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Cresta Social Messenger 1K+ installs · 4.0★ · 3 shared tags D -
Re:amaze Helpdesk & Live Chat 300+ installs · 4.1★ · 3 shared tags C -
Gleap for WordPress & WooCommerce 300+ installs · 4.3★ · 3 shared tags A -
Facebook Chat Plugin – Live Chat Plugin for WordPress 70K+ installs · 3.6★ · 2 shared tags D -
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ installs · 5.0★ · 2 shared tags A -
LiveChat – Live Chat Plugin for WP Websites 10K+ installs · 4.5★ · 2 shared tags A
Embed this report card
Drop a live Pulse card for Live Chat with Messenger Customer Chat into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/fb-messenger-live-chat" width="480" height="300" style="border:0" loading="lazy" title="Live Chat with Messenger Customer Chat — Plugin Pulse"></iframe> Live Chat with Messenger Customer Chat: 3K+ active installs, 4.5★ (212 reviews). Plugin Pulse (WP Mayor), as of 2026-11-01. https://plugins.wpmayor.com/plugin/fb-messenger-live-chat
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