HappyFox Chat – Live Chat Plugin for WordPress Websites
by happyfoxteam · Chat & Support
Also makes 1 other plugin · 80+ installs across the portfolio →
Voted No.1 Live chat software on ProductHunt. Fully loaded with features like unlimited chats, fully customizable widget, app integrations & more.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
D 42/100
Stale · Likely abandoned · Few reviews
Active installs
70+
≈76 estimated
Momentum
+33%
downloads vs prior 30d
Biggest opportunity: Swap “chat” for “producthunt”. “chat” isn't earning its slot: you're not in the first 24 results for its own search. “producthunt” sits at #5 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
42 health vs 64 average across 1,175 Chat & Support plugins
Install conversion
How it's measured →0.6%
of downloads still active
At least 70 of 12.2K lifetime downloads are still running, below its category: the median Chat & Support plugin keeps 0.8%, across 629 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Removal-risk signals
53/100Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.
- Long abandoned. No update in 6+ years — the top precursor to removal once a vulnerability is found.
- Falling behind WordPress. Tested up to WordPress 5.4.25.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Under-optimized
Most to gain: Update recency
Updated 2356 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 5.4.25; the current branch is 6.8
3.2★ over 5 reviews, smoothed to 4.02★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Last updated 2356 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
38
Momentum
Mixed: one swing, the rest drifting
0.0
Velocity
places per keyword, 9d
14%
Breadth
of keywords climbing, 9d
+0.3
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| banckle your tag | #1 | #1 | 0 |
| happyfox | #2 | #2 | 0 |
| banckle chat | #1 | #1 | 0 |
| producthunt | #5 | #4 | 0 |
| chat your tag | Not in the top 24 | ||
| chat online your tag | Not in the top 24 | ||
| chat software your tag | Not in the top 24 | ||
| click desk your tag | Not in the top 24 | ||
7 searches this plugin appeared in over the last 90 days, 4 listed. 3 left out as unrelated or noise (years, numbers, stray words). 4 of its tags aren't in the top 24 for their own search.
What to do about it
- Swap “chat” for “producthunt”. “chat” isn't earning its slot: you're not in the first 24 results for its own search. “producthunt” sits at #5 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
Daily downloads
Since 5 Oct 2022 · 1,487 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 101 · peaks are release surges
Directory rank
Ranked about #18,200 to #19,000, alongside the other plugins at 70+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 21 Oct 2026.
Rating trend
Star average over time · dips mark rough releases
Update activity
Downloads in the last 30 days for every 1,000 active sites.
Not enough installs to measure. This needs at least 100 active sites; below that, a handful of downloads reads as tens of thousands.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
6.5y ago
latest release · v1.2.4 · 19 May 2020
5
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “70+”. Our estimate pins where the real number sits.
Crossed into this band 5 months ago; a band this size takes about a year or more to cross, which places it about 56% of the way through.
Install history since 3 Dec 2015
Recent reviews
All reviews on wp.org ↗- ★★★★★ philipgolub4.4y ago
I am currently looking for free plugins for my website so that I can live chat with customers. I currently use the messenger plugin that is completely free but wanted to explore different options. I was intrigued in this plugin when I read the following description on their github code description, Not a stripped down “Free” version, but a fully loaded product. – Free for life. No hidden fees or unfair restrictions. – Free for single use and teams of up to 10 agents. Of course, that is just bs. I installed their plugin and I was delighted to see the following plans with a notification of a 15 day trial: Starter $29/month Growth current trial $49/month Scale $149/month Scale Plus $299/month I just deleted the plugin and so should you. Next time, do not advertise free when you are charging for a “premium” product.
Read on wp.org ↗ - ★★★★★ krko10.2y ago
Overall nice plugin and service. One thing though, using Query monitor the plugin creates 7 PHP notices: Constant HFC_ASSET_LOGO_URL already defined Constant HFC_APP_MANAGE_PAGE already defined Constant HFC_APP_REF_PAGE already defined Constant HFC_APP_SIGNUP_PAGE already defined Constant HFC_HOST_URL already defined Constant HFC_ASSETS_URL already defined Constant HFC_APP_INTEGRATION_URL already defined I’m using PHP7 on Ubuntu 14.04 krko
Read on wp.org ↗ - ★★★★★ AlexZanderNT11.1y ago
This is a terrific software! Chat in the admin to make larger. Read the small characters badly.
Read on wp.org ↗ - ★★★★★ Colbye11.2y ago
Best chat plugin going around and easy to set up!
Read on wp.org ↗ - ★★★★★ marcoxxx11.2y ago
If it’s still in developement mode why are you publishing it? I cauldn’t even test it…
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 7.2.16 · WP 5.4.1
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
4 of 8 pass · checked 29 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ! Says what it does Short description names no action; say what the plugin does for the site.
- ✓ Has a FAQ 5 questions in the FAQ.
- ✓ FAQ asks real questions 5 of 5 read like questions a user would type.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions Google Analytics, Shopify, Twitter, Salesforce.
- ! Headings and lists 0 headings and 1 list; assistants quote headed sections and bullet lists, not paragraphs.
- ✓ Enough to quote 3,576 characters of description.
- ! Tags match the text Only 2 of 5 tags appear in the text ("banckle", "chat online", "click desk" missing).
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-05-22 80+ → 70+ down after 35 days in tier
- 2026-04-17 70+ → 80+ up after 13 days in tier
- 2026-04-04 80+ → 70+ down after 2 days in tier
- 2026-04-02 70+ → 80+ up after 1 days in tier
- 2026-04-01 80+ → 70+ down after 4 days in tier
- 2026-03-28 70+ → 80+ up after 184 days in tier
- 2025-09-25 80+ → 70+ down after 5 days in tier
- 2025-09-20 70+ → 80+ up after 1 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
HappyFox Chat – Live Chat Plugin for WooCommerce Online Stores 10+ installs · 3.7★ · 5 shared tags D - B Banckle Chat 10+ installs · 3.6★ · 4 shared tags D
-
Casengo Live Chat Support 50+ installs · 4.2★ · 3 shared tags D -
Zendesk Chat 10K+ installs · 3.9★ · 2 shared tags D -
Chative Live chat and Chatbot 50+ installs · 4.0★ · 2 shared tags C -
Venyoo 30+ installs · 3.6★ · 2 shared tags
Embed this report card
Drop a live Pulse card for HappyFox Chat – Live Chat Plugin for WordPress Websites into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/happyfox-chat" width="480" height="300" style="border:0" loading="lazy" title="HappyFox Chat – Live Chat Plugin for WordPress Websites — Plugin Pulse"></iframe> HappyFox Chat – Live Chat Plugin for WordPress Websites: 70+ active installs, 3.2★ (5 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/happyfox-chat
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