Zendesk Chat

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 98% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price.

1. ★★★★★ Lexiol

   6.5y ago

   Nothing works. Not even their website on mobile.

   Read on wp.org ↗
2. ★★★★★ netart.gr

   6.5y ago

   It is a very useful chat plugin. It offers live chat support for 1 agent (for free) BUT if you don’t have too much traffic that is enough. It is very customizable and it has a mobile app so as the user can answer chat through his mobile whenever he is online. Finally, I love it’s email summary feature. It sends a summary of your converstion to your email

   Read on wp.org ↗
3. ★★★★★ ateya3d

   6.7y ago

   It’s Slow down any website, and no any support

   Read on wp.org ↗
4. ★★★★★ Marin Stoyanov

   8.6y ago

   I thought that installing the plugin made by Zendesk team will be easy and i won’t face any issues. Instead now I’m here and I write my review. WordPress Zendesk plugin is real disaster. It doesn’t allow me to login to my account. I’m sure that my password and email are correct. I tripe-checked them and they are correct but the plugin doesn’t allow me to login to my existing Zendesk account. Some suggestions for the authors: 1) We live in 21st century, logging with my real Zendesk username and password is real thread. Instead you can use API key, provide temporary access key or use other more intelligent way to associate WP website with Zendesk account 2) Most WP plugins, that require configuration after being activated, usually have a Settings link next to ‘Details’. You’re huge enough to do it. This topic was modified 8 years, 6 months ago by Marin Stoyanov.

   Read on wp.org ↗
5. ★★★★★ Rodolfo

   9.7y ago

   Cuidado. Instalei o Zopim e paguei por 2 agentes por 6 seis meses. Após isso o sistema renovou automaticamente, mesmo sem meu site estar no ar mais e mesmo sem usar o sistema deles. Entrei em contato e me informaram que não devolveriam o dinheiro porque já havia passado o tempo para reclamar e que isso estava previsto, quando assinei. Tenho os e-mails, que compravam isso. Tomem muito cuidado! Não recomendo!

   Read on wp.org ↗
6. ★★★★★ albaintrade

   9.9y ago

   Very good application easy and fast… You can try on my website http://almanyayurtdisikargo.com/

   Read on wp.org ↗
7. ★★★★★ nicopozena79

   10.0y ago

   Pretty good service

   Read on wp.org ↗
8. ★★★★★ ddrevik

   10.1y ago

   I love this plugin. It helps our website visitors tremendously to be able to ask questions and interact with us. Many are reluctant to call or email for fear of being inundated with sales calls, so this allows them to stay at arms reach until they get comfortable with us. Why only 3 stars then? The speed. When I load the Zopim widget, my homepage load time goes from 6.5s to 12.3s. I can’t have visitors waiting that long for our homepage to load. I could live with adding a second or so to our load, but 6 additional seconds is a deal-breaker.

   Read on wp.org ↗

Recent releases and news for this plugin

1. — Version 1.4.18 Tested on WordPress v5.5 1.4.18
2. — Version 1.4.17 Tested on WordPress v5.4.2 1.4.17
3. — Version 1.4.16 Updated plugin to support WordPress v5.4.1 1.4.16
4. — Version 1.4.15 Tested on WordPress v5.1.1 1.4.15
5. — Version 1.4.14 Support chat phase 3 and phase 4 accounts 1.4.14
6. — Version 1.4.13 Updated copy to reflect chat phase 4 limitations 1.4.13

1 disclosed vulnerability on record for this plugin, fixed in the current version. Sites on older versions stay exposed until they update.

1. Medium · 6.1 Zendesk Chat < 1.2.6 - Cross-Site Scripting ↗
   2013-02-18 CVE-2013-1808 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects < 1.2.6 Patched in 1.2.6

Automated install-time checks, tested on PHP 7.2.16 · WP 5.5

Translated into 35 languages, 5 at 90% or more

Plus 11 more locales with partial translations.

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2024-12-25 20K+ → 10K+ down after 454 days in tier
2. 2023-09-28 30K+ → 20K+ down after 356 days in tier
3. 2022-10-07 40K+ → 30K+ down after 2 days in tier
4. 2022-10-05 30K+ → 40K+ up

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ installs · 5.0★ · 2 shared tags A
• Chat Floating Button BY XD 300+ installs · 4.2★ · 2 shared tags A
• Muchat – AI Chatbot (with Autosync) 200+ installs · 3.6★ · 2 shared tags B
• HappyFox Chat – Live Chat Plugin for WordPress Websites 70+ installs · 3.7★ · 2 shared tags D
• Casengo Live Chat Support 70+ installs · 4.2★ · 2 shared tags D
• TalkJS 50+ installs · 3.6★ · 2 shared tags B

Embed this report card

Drop a live Pulse card for Zendesk Chat into a readme, a review or a deck. It updates itself.

Zendesk Chat: 10K+ active installs, 4.0★ (27 reviews). Plugin Pulse (WP Mayor), as of 2026-08-29. https://plugins.wpmayor.com/plugin/zopim-live-chat