AI Chat App – Live Agent Handover, Help Docs, Email, Call Button, Fast Support

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from. The recent download trend is too spiky to read.

1. ★★★★★ ES Neubauer

   1.7y ago

   This plugin fit exactly what we needed for my client’s non-profit website- an easy to use FAQs widget that we populated with our own questions and answers. We have used it for several years before getting an accessibility audit of our website and found a few issues relating to keyboard focus and tabbing within the FAQs dialog box. The plugin support team were very quick to resolve all the issues and went above and beyond to make this widget usable by screen reader users. Thanks for a great plugin that prioritizes accessibility.

   Read on wp.org ↗
2. ★★★★★ Eric Babinet

   2.1y ago

   This is a very useful plugin for providing context sensitive help to your visitors. Very responsive team. I offered some suggestions and they implemented them quickly.

   Read on wp.org ↗
3. ★★★★★ kaana

   3.0y ago

   An excellent knowledge base plugin that truly enhances user experience. With the ability to create individual FAQs, an efficient search feature, and quick contact options, this plugin stands out. The support team is impressively responsive, actively incorporating user ideas and suggestions, resulting in prompt and meaningful improvements to the plugin’s functionality. I am upgrading, but you have the option to disable the ‘Powered By’ message on the Free version, which originally sealed the deal for me! This topic was modified 2 years, 11 months ago by kaana.

   Read on wp.org ↗
4. ★★★★★ vgerdes

   3.9y ago

   A very good addition to the knowledge base. Enables individual FAQs, search and quick contact. The support reacts quickly, takes up ideas and suggestions and implements them promptly.

   Read on wp.org ↗
5. ★★★★★ sipat999

   4.2y ago

   This is amazing. Be even better if you could add into any area via a shortcode.

   Read on wp.org ↗
6. ★★★★★ Shane_O

   4.2y ago

   I’ve been using the Echo Knowledge Base plugin for a while. Their new Help Dialog builds on this. A great front end tool to allow internal teams or customers to quickly search for help or contact your support team if needed. Thank you Echo Plugins. Great work.

   Read on wp.org ↗

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2025-07-30 300+ → 200+ down after 52 days in tier
2. 2025-06-08 400+ → 300+ down after 45 days in tier
3. 2025-04-24 300+ → 400+ up after 18 days in tier
4. 2025-04-06 200+ → 300+ up after 433 days in tier
5. 2024-01-29 100+ → 200+ up after 14 days in tier
6. 2024-01-15 200+ → 100+ down after 14 days in tier
7. 2024-01-01 100+ → 200+ up after 1 days in tier
8. 2023-12-31 200+ → 100+ down after 3 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• Tidio – Live Chat & AI Chatbots 70K+ installs · 4.7★ · 3 shared tags A
• Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button 50K+ installs · 4.6★ · 3 shared tags A
• Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ installs · 5.0★ · 3 shared tags A
• Jotform – AI Chatbot 5K+ installs · 4.0★ · 3 shared tags B
• HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service 2K+ installs · 4.3★ · 3 shared tags A
• Live Chat by Formilla – Real-time Chat & Chatbots Plugin 2K+ installs · 4.7★ · 3 shared tags A

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Drop a live Pulse card for AI Chat App – Live Agent Handover, Help Docs, Email, Call Button, Fast Support into a readme, a review or a deck. It updates itself.

AI Chat App – Live Agent Handover, Help Docs, Email, Call Button, Fast Support: 200+ active installs, 5.0★ (6 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/help-dialog