Social Live Chat Helpdesk – MyAlice
by Alice Labs · Chat & Support
Engage customers at every stage of their journey through Live Chat, WhatsApp, Telegram, Line, Viber, Instagram, and Facebook Messenger, and boost sale …
62 health vs 63 average across 672 Chat & Support plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Well optimized
Biggest win: Update recency
To rank higher: Last updated 697 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Daily downloads
Since 2022-10-05 · 1,426 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
73
now · peak 1.8K
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
1.9y ago
latest release · v2.6.0
29
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “90+”. Our estimate pins where the real number sits.
Modeled within the band wp.org reports; tightens as we track daily.
Install history · since 2022-08-02 · 1,382 observations
Estimated value
What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.
Est. annual revenue
Est. acquisition value
No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.
Details
Recent reviews
All reviews on wp.org ↗- ★★★★★ กฤษดา เกียรติกุล2.3y ago
Good chat plugin
Read on wp.org ↗ - ★★★★★ sychew4.2y ago
Easy to use. Clean interface
Read on wp.org ↗ - ★★★★★ Ibrahim Vatih4.3y ago
Easy to activate, easy to integrate, and easy to understand since the UI/UX is on a top world-class level.
Read on wp.org ↗ - ★★★★★ vorgem4.4y ago
i need social networks integrations, bots with ai, the ability to generate leads, place orders and control everything from an app and this gives me that!
Read on wp.org ↗ - ★★★★★ donow4.5y ago
If you are looking for all in one customer support software, this plugin is the must have one. Highly recommended for e-commerce stores.
Read on wp.org ↗ - ★★★★★ aizathawari4.5y ago
Very happy to see that myAlice is integrated with WordPress. Its an amazing solution for ecommerce helpdesk. Hope they will continue to grow.
Read on wp.org ↗ - ★★★★★ tvelos4.5y ago
I’m currently trying it out and so far so good, customer orders are pulling up via webchat and I can upsell products
Read on wp.org ↗ - ★★★★★ phalancs4.5y ago
MyALice provides a solid platform for integrated on site chat. I used tawk before, but this tool seems more ecommerce oriented. I can easily upsell and help customers during their time in the webstore.
Read on wp.org ↗
Known vulnerabilities
via Wordfence Intelligence1 disclosed vulnerability on record for this plugin, fixed in the current version. Sites on older versions stay exposed until they update.
- 2022-04-26 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 1.2.7 Patched in 1.2.8
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 6.6.2
Languages
via translate.wordpress.orgTranslated into 2 languages, 0 at 90% or more
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-08-31 100+ → 90+ down after 1189 days in tier
- 2023-05-30 200+ → 100+ down after 6 days in tier
- 2023-05-24 100+ → 200+ up after 1 days in tier
- 2023-05-23 200+ → 100+ down after 1 days in tier
- 2023-05-22 100+ → 200+ up after 20 days in tier
- 2023-05-02 200+ → 100+ down after 1 days in tier
- 2023-05-01 100+ → 200+ up after 27 days in tier
- 2023-04-04 200+ → 100+ down after 2 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Online Contact Widget-多合一在线客服插件 700+ installs · 3.6★ · 3 shared tags C -
Contactus 400+ installs · 4.2★ · 3 shared tags B -
Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button 50K+ installs · 4.6★ · 2 shared tags A -
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ installs · 5.0★ · 2 shared tags A -
Chat Button & Custom ChatGPT-Powered Bot by GetButton.io 20K+ installs · 4.4★ · 2 shared tags B -
WPChat – Live Chat & Messaging Widget for Customer Support 5K+ installs · 4.0★ · 2 shared tags B
Embed this report card
Drop a live Pulse card for Social Live Chat Helpdesk – MyAlice into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/myaliceai" width="480" height="300" style="border:0" loading="lazy" title="Social Live Chat Helpdesk – MyAlice — Plugin Pulse"></iframe> Social Live Chat Helpdesk – MyAlice: 90+ active installs, 5.0★ (40 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/myaliceai