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Social Live Chat Helpdesk – MyAlice

by Alice Labs · Chat & Support

Engage customers at every stage of their journey through Live Chat, WhatsApp, Telegram, Line, Viber, Instagram, and Facebook Messenger, and boost sale …

⚠ Stale
How scoring works →
62 Health · C
Maintenance 28/100
Rating quality 95/100
Support 70/100

62 health vs 63 average across 672 Chat & Support plugins

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

76 / 100

Well optimized

Biggest win: Update recency

Update recency 37/100
WP compatibility 88/100
Rating quality 90/100
Listing tuning 100/100

To rank higher: Last updated 697 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.

Get the full rank-higher report →

Daily downloads

Since 2022-10-05 · 1,426 days · wp.org + Plugin Pulse archive

+20% vs prior 30d
0Downloads · Aug 26

30-day downloads

Rolling 30-day volume · peaks are release surges

73

now · peak 1.8K

7330d downloads · Aug 26

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

Social Live Chat Hel · #16487 you Online Contact Widge · #7715 Contactus · #9261 Buttonizer · #737

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

811per 1k installs · Aug 26

Release cadence

No release in a year
from wp.org release tags

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

0

releases in the last 12 months

1.9y ago

latest release · v2.6.0

29

tagged releases on record

Recent releases

2.6.0 · 1.9y ago2.5.1 · 2.1y ago2.5.0 · 2.1y ago2.4.1 · 2.6y ago2.4.0 · 2.8y ago2.3.0 · 3.2y ago2.2.0 · 3.5y ago2.1.0 · 3.8y ago2.0.3 · 3.9y ago2.0.2 · 4.0y ago1.0.2 · 4.0y ago2.0.1 · 4.0y ago2.0.0 · 4.0y ago1.2.9 · 4.3y ago

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v2.6 100%

Estimated active installs

The public count shows “90+”. Our estimate pins where the real number sits.

modeled estimate
90–100 ≈97

Modeled within the band wp.org reports; tightens as we track daily.

Install history · since 2022-08-02 · 1,382 observations

90Installs · Aug 26

Estimated value

What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.

Est. annual revenue

N/A

Est. acquisition value

N/A

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

Details

Version
2.6.0
Last updated
1.9y ago
Added
2021-05-26 · 5 yrs old
Requires WP
5.0
Tested up to
6.6.7
Requires PHP
5.6

Recent reviews

All reviews on wp.org ↗
  1. กฤษดา เกียรติกุล
    2.3y ago

    Good chat plugin

    Read on wp.org ↗
  2. sychew
    4.2y ago

    Easy to use. Clean interface

    Read on wp.org ↗
  3. Ibrahim Vatih
    4.3y ago

    Easy to activate, easy to integrate, and easy to understand since the UI/UX is on a top world-class level.

    Read on wp.org ↗
  4. vorgem
    4.4y ago

    i need social networks integrations, bots with ai, the ability to generate leads, place orders and control everything from an app and this gives me that!

    Read on wp.org ↗
  5. donow
    4.5y ago

    If you are looking for all in one customer support software, this plugin is the must have one. Highly recommended for e-commerce stores.

    Read on wp.org ↗
  6. aizathawari
    4.5y ago

    Very happy to see that myAlice is integrated with WordPress. Its an amazing solution for ecommerce helpdesk. Hope they will continue to grow.

    Read on wp.org ↗
  7. tvelos
    4.5y ago

    I’m currently trying it out and so far so good, customer orders are pulling up via webchat and I can upsell products

    Read on wp.org ↗
  8. phalancs
    4.5y ago

    MyALice provides a solid platform for integrated on site chat. I used tawk before, but this tool seems more ecommerce oriented. I can easily upsell and help customers during their time in the webstore.

    Read on wp.org ↗

Known vulnerabilities

via Wordfence Intelligence

1 disclosed vulnerability on record for this plugin, fixed in the current version. Sites on older versions stay exposed until they update.

  1. 2022-04-26 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 1.2.7 Patched in 1.2.8

Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.

Behavioral tests

via WP Hive

Automated install-time checks, tested on PHP 8.1.12 · WP 6.6.2

Low memory footprint
Low page-speed impact
Runs on latest PHP + WP
No PHP errors
No JS errors
Activates cleanly
No resource errors
No external HTTP errors
Optimized database use
Frequently updated

Languages

via translate.wordpress.org

Translated into 2 languages, 0 at 90% or more

Dutch 20%
Bengali 4%

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

  1. 2026-08-31 100+ → 90+ down after 1189 days in tier
  2. 2023-05-30 200+ → 100+ down after 6 days in tier
  3. 2023-05-24 100+ → 200+ up after 1 days in tier
  4. 2023-05-23 200+ → 100+ down after 1 days in tier
  5. 2023-05-22 100+ → 200+ up after 20 days in tier
  6. 2023-05-02 200+ → 100+ down after 1 days in tier
  7. 2023-05-01 100+ → 200+ up after 27 days in tier
  8. 2023-04-04 200+ → 100+ down after 2 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Compare head to head →

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Drop a live Pulse card for Social Live Chat Helpdesk – MyAlice into a readme, a review or a deck. It updates itself.

<iframe src="https://plugins.wpmayor.com/embed/myaliceai" width="480" height="300" style="border:0" loading="lazy" title="Social Live Chat Helpdesk – MyAlice — Plugin Pulse"></iframe>
Preview card ↗

Social Live Chat Helpdesk – MyAlice: 90+ active installs, 5.0★ (40 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/myaliceai