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wp.org search vs our merit ranking: “viber”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “viber”, we agree with wp.org on the top plugin, and our order differs from theirs on 13 of the top 20. 3 plugins are pushed down for signals wp.org ignores: errors, a host-installed base, or removal risk.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether it throws errors on current PHP, whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode shows at wp.org #5 but places #20 on merit, a gap of 15 places. Its 300+ installs carry it up the search order; its 0.0★ average from 0 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

AMP for WP – Accelerated Mobile Pages places #11 on merit, 4.4★ from 1319 reviews, but shows at wp.org #22. A smaller install base keeps it further down the default search order than its quality signals alone would.

merit plugin wp.org
1 Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty 300K+ · 5.0★ (1244) wp.org #1 2 WPZOOM Connect: Social Icons Widget & Block, Share Buttons & Click to Chat 90K+ · 4.9★ (144) wp.org #3 1 too low 3 All-in-one Sticky Floating Contact Form, Call, Click to Chat, and 50+ Social Icon Tabs – My Sticky Elements 40K+ · 4.9★ (542) wp.org #6 3 too low 4 Sticky Chat Widget – Floating Chat Icons, Contact Form, Call, Click to Chat, Email & Message Buttons 10K+ · 5.0★ (39) wp.org #7 3 too low 5 Ocean Social Sharing 60K+ · 4.5★ (11) wp.org #4 1 too high 6 Call Now Button – The Free Click to Call Button for WordPress 200K+ · 4.8★ (102) wp.org #13 7 too low 7 Simple Social Media Share Buttons – Social Sharing for Everyone 20K+ · 4.8★ (194) wp.org #10 ↑1 3 too low 8 Chat Button & Custom ChatGPT-Powered Bot by GetButton.io 20K+ · 4.5★ (175) wp.org #15 7 too low 9 Social Sharing Block 7K+ · 5.0★ (18) wp.org #8 1 too high 10 Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist 9K+ · 4.9★ (111) wp.org #17 7 too low 11 AMP for WP – Accelerated Mobile Pages 70K+ · 4.4★ (1319) wp.org #22 11 too low 12 Mobile Contact Bar 9K+ · 4.6★ (30) wp.org #11 ↓1 1 too high 13 Floating Chat Buttons – Click to Call or Chat, Email 1K+ · 4.9★ (54) wp.org #16 3 too low 14 Buttonizer – Social Media Share Buttons, Social Icons, & Social Feeds 40K+ · 4.8★ (396) wp.org #19 5 too low 15 Buttonizer – Floating Menus, Sticky Buttons, & Popup Builder 70K+ · 4.5★ (151) wp.org #21 6 too low 16 Smartarget Viber – Contact Us 70+ · 5.0★ (1) wp.org #2 14 too high 17 Smartarget – Chat Buttons & Engagement Apps 900+ · 4.6★ (10) wp.org #14 3 too high 18 BulkGate SMS Plugin for WooCommerce 1K+ · 4.1★ (12) wp.org #9 9 too high 19 HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service 2K+ · 5.0★ (6) wp.org #18 1 too high 20 Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode 300+ · 0.0★ (0) wp.org #5 15 too high 21 Bolt CTA Button – Floating Call Button for WordPress 2K+ · 5.0★ (4) wp.org #20 1 too high 22 Contactus 400+ · 5.0★ (4) wp.org #23 1 too low 23 Rakuten Viber Click to Chat 40+ · 0.0★ (0) wp.org #12 11 too high 24 Easy Share Solution For WordPress 900+ · 5.0★ (1) wp.org #24

Merit ranking caps the install boost at 1M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted Bayesian score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.