Ruby Help Desk
by Waseem Senjer · Admin & Utilities
Ruby Help Desk is a WordPress plugin which works as a customer support platform.
43 health vs 53 average across 3,188 Admin & Utilities plugins
Removal-risk signals
45/100Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.
- Long abandoned. No update in 3+ years — the top precursor to removal once a vulnerability is found.
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Under-optimized
Biggest win: Update recency
To rank higher: Last updated 1199 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Daily downloads
Since 2022-10-06 · 1,380 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
59
now · peak 155
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Estimated active installs
wp.org reports only “—”. The real number sits in this band.
Modeled within the band wp.org reports; tightens as we track daily.
Install history · since 2022-10-05 · 1,378 observations
Details
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
No tier crossings observed yet.
Competes with
The plugins that solve the same job, ranked by shared tags then reach — closest match first
-
Loginizer 1M+ installs · 4.8★ · 1 shared tag A -
Redux Framework 900K+ installs · 4.4★ · 1 shared tag A -
Admin Menu Editor 300K+ installs · 4.6★ · 1 shared tag A -
White Label CMS 200K+ installs · 4.6★ · 1 shared tag A -
Advanced Custom Fields: Extended 100K+ installs · 4.7★ · 1 shared tag A -
Nested Pages 90K+ installs · 4.6★ · 1 shared tag A
Embed this report card
Drop a live Pulse card for Ruby Help Desk into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/ruby-help-desk" width="480" height="300" style="border:0" loading="lazy" title="Ruby Help Desk — Plugin Pulse"></iframe> Ruby Help Desk: — active installs, 0.0★ (0 reviews). Plugin Pulse (WP Mayor), as of 2026-07-17. https://plugins.wpmayor.com/plugin/ruby-help-desk