Ruby Help Desk
by Waseem Senjer · Admin & Utilities
Also makes 10 other plugins · 26.9K+ installs across the portfolio →
Ruby Help Desk is a WordPress plugin which works as a customer support platform.
Removed from WordPress.org
wp.org closed this plugin on 2026-08-03 — at the author’s request. It's no longer installable or updated. If you're running it, plan a replacement: closures are often security-related and WordPress won't warn you.
43 health vs 54 average across 3,793 Admin & Utilities plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Under-optimized
Biggest win: Update recency
To rank higher: Last updated 1244 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Daily downloads
Since 2022-10-06 · 1,396 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
55
now · peak 155
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
3.4y ago
latest release · v1.3.3
7
tagged releases on record
Recent releases
Estimated active installs
The public count shows “—”. Our estimate pins where the real number sits.
Modeled within the band wp.org reports; tightens as we track daily.
Install history · since 2022-10-05 · 1,382 observations
Details
Known vulnerabilities
via Wordfence Intelligence1 disclosed vulnerability on record for this plugin, fixed in the current version. Sites on older versions stay exposed until they update.
- 2023-04-10 CVE-2023-1125 Authorization Bypass Through User-Controlled Key Affects <= 1.3.3 Patched in 1.3.4
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
No tier crossings observed yet.
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Loginizer 1M+ installs · 4.8★ · 1 shared tag A -
Redux Framework 900K+ installs · 4.4★ · 1 shared tag A -
Admin Menu Editor 300K+ installs · 4.6★ · 1 shared tag A -
White Label CMS 200K+ installs · 4.6★ · 1 shared tag A -
Advanced Custom Fields: Extended 100K+ installs · 4.7★ · 1 shared tag B -
Nested Pages 90K+ installs · 4.6★ · 1 shared tag A
Embed this report card
Drop a live Pulse card for Ruby Help Desk into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/ruby-help-desk" width="480" height="300" style="border:0" loading="lazy" title="Ruby Help Desk — Plugin Pulse"></iframe> Ruby Help Desk: — active installs, 0.0★ (0 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/ruby-help-desk