Subiz – Live chat
by mrsubiz · Chat & Support
Install Subiz live chat plugin and provide instant support for visitors to your website!
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
A 86/100
no flags
Active installs
100+
≈150 estimated
Momentum
-6%
low volume, under 1,000 downloads a month
Biggest opportunity: “bot”, “chat” and “contact form” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
86 health vs 64 average across 1,179 Chat & Support plugins
Install conversion
How it's measured →0.5%
of downloads still active
At least 100 of 20.6K lifetime downloads are still running, below its category: the median Chat & Support plugin keeps 0.8%, across 630 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Well optimized
Most to gain: WP compatibility
Updated 103 days ago
Tested up to WordPress 6.4.14; the current branch is 7.1
4.7★ over 12 reviews, weighted for review count to 4.2★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Set "Tested up to" to WordPress 7.1; lagging the current branch costs search weight.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
Not enough tracked days yet to call a direction. Momentum needs at least three keywords measured a week or more apart.
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| bot your tag | Not in the top 24 | ||
| chat your tag | Not in the top 24 | ||
| contact form your tag | Not in the top 24 | ||
| live chat your tag | Not in the top 24 | ||
| livechat your tag | Not in the top 24 | ||
2 searches this plugin appeared in over the last 90 days, 0 listed. 2 left out as unrelated or noise (years, numbers, stray words). 5 of its tags aren't in the top 24 for their own search.
What to do about it
- “bot”, “chat” and “contact form” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 5 Oct 2022 · 1,491 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 253 · peaks are release surges
Directory rank
Ranked about #13,300 to #16,400, alongside the other plugins at 100+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 1 Nov 2026.
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “100+”. Our estimate pins where the real number sits.
Crossed into this band 9 months ago; a band this size takes about a year or more to cross, which places it about 50% of the way through.
Install history since 14 Aug 2015
Recent reviews
All reviews on wp.org ↗- ★★★★★ Cherish11.1y ago
Such a great app. Amazing supporters. Very convenient for users. Thanks a lot, Subiz team.
Read on wp.org ↗ - ★★★★★ anhdo11.4y ago
Subiz supporters are very helpful and professional, I did send 2 request about bugs and feature. They are both replied so soon. I am very satisfied with customer service. Thank Subiz team!
Read on wp.org ↗ - ★★★★★ ngoduysi11.4y ago
Awesome plugin! It was very easy to set up and works perfectly! It’s exactly what I need!
Read on wp.org ↗ - ★★★★★ Cristina Yang11.4y ago
Great live chat solution. Anytime I have trouble with operating live chat, their developer always available to help me immediately. The best service ever!
Read on wp.org ↗ - ★★★★★ davidluis11.4y ago
Simple but powerful.
Read on wp.org ↗ - ★★★★★ dtb.99111.4y ago
Many powerful features, very helpful!
Read on wp.org ↗ - ★★★★★ hmmh5313.0y ago
It needs a chat client via Chat Program in addition to the plugin!
Read on wp.org ↗ - ★★★★★ vuonganhquyen13.2y ago
Sản phẩm của người Việt, rất đáng khen ngợi, thanks!
Read on wp.org ↗
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
This plugin’s searches fall outside the topics measured so far. See the topics measured so far.
Readme readiness
4 of 8 pass · checked 31 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ! Says what it does Short description names no action; say what the plugin does for the site.
- ✓ Has a FAQ 7 questions in the FAQ.
- ✓ FAQ asks real questions 6 of 7 read like questions a user would type.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions Facebook, Twitter.
- ! Headings and lists 0 headings and 3 lists; assistants quote headed sections and bullet lists, not paragraphs.
- ✓ Enough to quote 4,252 characters of description.
- ! Tags match the text Only 2 of 5 tags appear in the text ("bot", "contact form", "livechat" missing).
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-02-16 200+ → 100+ down after 354 days in tier
- 2025-02-27 100+ → 200+ up after 329 days in tier
- 2024-04-04 90+ → 100+ up after 157 days in tier
- 2023-10-30 100+ → 90+ down after 391 days in tier
- 2022-10-04 200+ → 100+ down after 539 days in tier
- 2021-04-13 300+ → 200+ down after 143 days in tier
- 2020-11-21 500+ → 300+ down after 313 days in tier
- 2020-01-13 2K+ → 500+ down after 784 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Tidio – Live Chat & AI Chatbots 70K+ installs · 4.7★ · 3 shared tags A -
LeadBooster Chatbot by Pipedrive 2K+ installs · 3.9★ · 3 shared tags B -
Live Chat by Formilla – Real-time Chat & Chatbots Plugin 2K+ installs · 4.7★ · 3 shared tags A -
Free Live Chat Support 500+ installs · 4.0★ · 3 shared tags A -
Charla Live Chat 500+ installs · 4.0★ · 3 shared tags B -
Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button 50K+ installs · 4.6★ · 2 shared tags A
Embed this report card
Drop a live Pulse card for Subiz – Live chat into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/subiz-live-chat" width="480" height="300" style="border:0" loading="lazy" title="Subiz – Live chat — Plugin Pulse"></iframe> Subiz – Live chat: 100+ active installs, 4.7★ (12 reviews). Plugin Pulse (WP Mayor), as of 2026-11-03. https://plugins.wpmayor.com/plugin/subiz-live-chat
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