Free Live Chat Support
by LiveSupporti · Chat & Support
Free Live Support Chat for your WordPress website.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
A 86/100
no flags
Active installs
500+
≈580 estimated
Momentum
+41%
downloads vs prior 30d
Biggest opportunity: Swap “chat”, “live chat” and “livechat” for “free live support”, “live chat support” and “live support chat”. “chat” isn't earning its slot: you're not in the first 24 results for its own search. “free live support” sits at #7 untagged, close enough for a declared tag to move it up. “live chat” isn't earning its slot: you're not in the first 24 results for its own search. “live chat support” sits at #13 untagged, close enough for a declared tag to move it up. “livechat” isn't earning its slot: you're not in the first 24 results for its own search. “live support chat” sits at #22 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
86 health vs 64 average across 1,175 Chat & Support plugins
Install conversion
How it's measured →0.6%
of downloads still active
At least 500 of 86.8K lifetime downloads are still running, below its category: the median Chat & Support plugin keeps 0.8%, across 629 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 1 release in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Well tuned across the board
Updated 67 days ago
Tested up to WordPress 7.1.4, the current branch or newer
4.0★ over 26 reviews, smoothed to 4.07★
5 of 5 tags set · short description in place
Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
42
Momentum
Losing ground
-0.1
Velocity
places per keyword, 28d
27%
Breadth
of keywords climbing, 28d
+0.2
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| free live support | #7 | #16 | up 1 |
| free live chat your tag | #11 | #20 | down 1 |
| live chat support | #13 | #17 | down 1 |
| chat support | #17 | #22 | up 1 |
| free livechat | #8 | #14 | up 1 |
| live support departments | #8 | #13 | 0 |
| live support | #22 | #23 | down 2 |
| live support chat | #22 | #22 | 0 |
| free live video chat | #21 | #21 | 0 |
| chat your tag | Not in the top 24 | ||
| live chat your tag | Not in the top 24 | ||
| livechat your tag | Not in the top 24 | ||
| online chat your tag | Not in the top 24 | ||
27 searches this plugin appeared in over the last 90 days, 9 listed. 18 left out as unrelated or noise (years, numbers, stray words). 4 of its tags aren't in the top 24 for their own search.
What to do about it
- Swap “chat”, “live chat” and “livechat” for “free live support”, “live chat support” and “live support chat”. “chat” isn't earning its slot: you're not in the first 24 results for its own search. “free live support” sits at #7 untagged, close enough for a declared tag to move it up. “live chat” isn't earning its slot: you're not in the first 24 results for its own search. “live chat support” sits at #13 untagged, close enough for a declared tag to move it up. “livechat” isn't earning its slot: you're not in the first 24 results for its own search. “live support chat” sits at #22 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
- One page off on “free live chat”. #11 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
Daily downloads
Since 5 Oct 2022 · 1,488 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 2.3K · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Occasionally updatedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
1
releases in the last 12 months
5mo ago
latest release · v1.0.12 · 26 May 2026
13
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “500+”. Our estimate pins where the real number sits.
Crossed into this band 55 days ago and a band this size takes about a year or more to cross, so the real count is still just under 600.
Install history since 11 Mar 2015
Reviewer account pattern
from wp.org reviewer profiles13 of the last 20 four- and five-star reviews came from accounts created within a month of posting the review.
Registering a wp.org account just to leave a review is common and often entirely legitimate. The share here is unusually high for the sample, so it's worth keeping in mind while reading the reviews.
Recent reviews
All reviews on wp.org ↗- ★★★★★ bellathefox4.6y ago
Easy to install and configure, does the job perfectly. It meets all my needs so far. The support team is very helpful and responds quickly.
Read on wp.org ↗ - ★★★★★ roma19295.5y ago
I am glad to have found these great tools and excellent support. Thank you for everything
Read on wp.org ↗ - ★★★★★ Torgut6.3y ago
I need something which I can manually include (or exclude) on a per post basis. This plugin as far as I could understand doesn’t allow this, so for me it’s pretty much useless. Additionally, as far as I could see, it’s not possible to chose fonts in the chat system.
Read on wp.org ↗ - ★★★★★ svegliadesign6.5y ago
Solo 30 giorni gratis-
Read on wp.org ↗ - ★★★★★ wecareonlinereview6.5y ago
Works great and service is awesome!
Read on wp.org ↗ - ★★★★★ comtecpres6.5y ago
Very helpful and Friendly support team thanks
Read on wp.org ↗ - ★★★★★ rashmi536.6y ago
Easy Integration, Great Plugin!
Read on wp.org ↗ - ★★★★★ dobricailic6.6y ago
I run a real estate portal and need a chat for over 300 agents. Also to set the rules that particular agent will be showing to the particular page. Live supporti could provide all of that and much much more. It works perfectly! Great support as well, answered all my questions and assisted me even at the weekend. Highly recommended!
Read on wp.org ↗
Security history
via Wordfence IntelligenceThe 1 disclosed vulnerability is patched in the current version (1.0.12). Sites still on an older version should update.
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 7.4.8 · WP 6.0.2
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
2 of 8 pass · checked 25 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ! Says what it does Short description names no action; say what the plugin does for the site.
- ! Has a FAQ Only 2 questions in the FAQ; 3 or more gives an assistant something to match.
- ! FAQ asks real questions 0 of 2 FAQ entries are headings, not questions ("undefined").
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions REST API.
- ! Headings and lists 0 headings and 3 lists; assistants quote headed sections and bullet lists, not paragraphs.
- ✓ Enough to quote 2,759 characters of description.
- ! Tags match the text Only 1 of 5 tags appear in the text ("free live chat", "live chat", "livechat", "online chat" missing).
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-09-06 600+ → 500+ down after 1 days in tier
- 2026-09-05 500+ → 600+ up after 4 days in tier
- 2026-09-01 600+ → 500+ down after 1 days in tier
- 2026-08-31 500+ → 600+ up after 2 days in tier
- 2026-08-29 600+ → 500+ down after 148 days in tier
- 2026-04-03 700+ → 600+ down after 154 days in tier
- 2025-10-31 800+ → 700+ down after 1 days in tier
- 2025-10-30 700+ → 800+ up after 15 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Tidio – Live Chat & AI Chatbots 70K+ installs · 4.7★ · 4 shared tags A -
Charla Live Chat 500+ installs · 4.0★ · 4 shared tags B -
Support Board Cloud 100+ installs · 4.1★ · 4 shared tags C -
SaleSmartly – Live Chat & Chat Bot Integrate 100+ installs · 4.2★ · 4 shared tags A -
Crisp – Live Chat and AI Chatbot 20K+ installs · 4.5★ · 3 shared tags A -
LeadBooster Chatbot by Pipedrive 2K+ installs · 3.9★ · 3 shared tags B
Embed this report card
Drop a live Pulse card for Free Live Chat Support into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/livesupporti" width="480" height="300" style="border:0" loading="lazy" title="Free Live Chat Support — Plugin Pulse"></iframe> Free Live Chat Support: 500+ active installs, 4.0★ (26 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/livesupporti
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