Sync Engine for Intercom – Sync Users, Orders & Events
by RippleStep · Login & Users
Also makes 2 other plugins · 180+ installs across the portfolio →
Sync WordPress & WooCommerce users, orders, and events to Intercom for cart recovery, upsells, and context-rich support that converts.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
B 83/100
Few reviews
Active installs
60+
≈69 estimated
Momentum
-7%
downloads vs prior 30d
Biggest opportunity: “user sync” isn't earning a slot. You list it, but you're not in the first 24 results for that search. WordPress.org counts only your first five tags, so free the slot for a search you can win.
83 health vs 61 average across 2,204 Login & Users plugins
Install conversion
How it's measured →6.3%
of downloads still active
At least 60 of 959 lifetime downloads are still running, above its category: the median Login & Users plugin keeps 0.7%, across 1,477 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Login & Users plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 4 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Most to gain: Rating quality
Updated 31 days ago
Tested up to WordPress 7.1.4, the current branch or newer
5.0★ over 1 review, smoothed to 4.12★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
30
Momentum
Losing ground
-0.7
Velocity
places per keyword, 20d
0%
Breadth
of keywords climbing, 20d
-0.7
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| woocommerce intercom your tag | #4 | #19 | 0 |
| intercom integration your tag | #5 | #22 | down 1 |
| intercom your tag | #5 | #22 | down 2 |
| wordpress intercom your tag | #7 | #22 | down 1 |
| user sync your tag | Not in the top 24 | ||
6 searches this plugin appeared in over the last 90 days, 4 listed. 2 left out as unrelated or noise (years, numbers, stray words). 1 of its tags isn't in the top 24 for their own search.
What to do about it
- “user sync” isn't earning a slot. You list it, but you're not in the first 24 results for that search. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 13 Dec 2025 · 324 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 229 · peaks are release surges
Directory rank
Ranked about #19,000 to #20,000, alongside the other plugins at 60+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 1 Nov 2026.
Update activity
Downloads in the last 30 days for every 1,000 active sites.
Not enough installs to measure. This needs at least 100 active sites; below that, a handful of downloads reads as tens of thousands.
Release cadence
Actively maintainedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
4
releases in the last 12 months
1mo ago
latest release · v2.0.6 · 1 Oct 2026
4
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “60+”. Our estimate pins where the real number sits.
Crossed into this band 20 days ago and a band this size takes about a year or more to cross, so the real count is still just under 70.
At the current install trend, crossing 70+ in roughly 35 days.
Install history since 12 Dec 2025
Recent reviews
All reviews on wp.org ↗- ★★★★★ Clark W11mo ago
We were looking for a clean way to integrate Intercom with WordPress and keep our users and customer data in sync. RippleStep made this much easier than the other plugins and automation tools we tried. We also run WooCommerce, and the WooCommerce to Intercom integration has been genuinely useful. Seeing orders, revenue, LTV, and last purchase data directly inside Intercom gives our support team better context when talking to customers. I almost passed on this plugin because of the low active install count, but don’t let that fool you — it’s well built, easy to set up, and has been running without issues. If you want to sync WordPress or WooCommerce data with Intercom without complicated setups, this plugin does the job really well.
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 7.0
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
6 of 8 pass · checked 27 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Sync WordPress & WooCommerce users, orders, and events to Intercom for cart recovery, upsells, and context-..."
- ! Has a FAQ No FAQ section.
- ! FAQ asks real questions No FAQ to judge.
- ✓ Names who it is for Names its audience or use cases ("ideal for", "use it", "for developers").
- ✓ Names what it works with Mentions WooCommerce, Zapier.
- ✓ Headings and lists 51 headings and 25 lists.
- ✓ Enough to quote 15,693 characters of description.
- ✓ Tags match the text All 5 tags appear in the text.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-10-12 70+ → 60+ down after 64 days in tier
- 2026-08-09 60+ → 70+ up after 2 days in tier
- 2026-08-07 30+ → 60+ up after 62 days in tier
- 2026-06-06 20+ → 30+ up after 53 days in tier
- 2026-04-14 10+ → 20+ up
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Intercom 5K+ installs · 3.6★ · 1 shared tag C -
User Sync 200+ installs · 3.8★ · 1 shared tag B -
SCIM User Sync/Provisioning 200+ installs · 4.3★ · 1 shared tag A -
User Sync for Azure AD / Azure B2C 70+ installs · 4.1★ · 1 shared tag A - M Multisite User Sync 50+ installs · 4.2★ · 1 shared tag D
-
Salesforce Integration for WordPress 30+ installs · 3.6★ · 1 shared tag
Embed this report card
Drop a live Pulse card for Sync Engine for Intercom – Sync Users, Orders & Events into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/sync-engine-for-intercom" width="480" height="300" style="border:0" loading="lazy" title="Sync Engine for Intercom – Sync Users, Orders & Events — Plugin Pulse"></iframe> Sync Engine for Intercom – Sync Users, Orders & Events: 60+ active installs, 5.0★ (1 reviews). Plugin Pulse (WP Mayor), as of 2026-11-01. https://plugins.wpmayor.com/plugin/sync-engine-for-intercom
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