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wp.org search vs our merit ranking: “wordpress intercom”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “wordpress intercom”, we agree with wp.org on the top plugin, and our order differs from theirs on 12 of the top 20. 4 plugins are pushed down for signals wp.org ignores: errors, a host-installed base, or removal risk.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether it throws errors on current PHP, whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Sync Engine for Intercom – Sync Users, Orders & Events shows at wp.org #7 but places #22 on merit, a gap of 15 places. Its 60+ installs carry it up the search order; its 5.0★ average from 1 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

CWILL (Formerly ParcelPanel) – Shipment Tracking, Tracking & Order Tracking for WooCommerce places #12 on merit, 4.9★ from 538 reviews, but shows at wp.org #24. A smaller install base keeps it further down the default search order than its quality signals alone would.

merit plugin wp.org
1 Translate WordPress with GTranslate 900K+ · 4.9★ (4962) wp.org #1 2 WPForms – AI Form Builder for WordPress – Contact Forms, Payment Forms, Survey Form, Quiz & More 5M+ · 4.8★ (14387) wp.org #2 3 Call Now Button – The Free Click to Call Button for WordPress 200K+ · 4.8★ (102) wp.org #4 1 too low 4 WP Fusion Lite – Marketing Automation and CRM Integration for WordPress 4K+ · 5.0★ (69) wp.org #5 1 too low 5 Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty 300K+ · 5.0★ (1244) wp.org #13 8 too low 6 Happyforms – Form Builder for WordPress: Drag & Drop Contact Forms, Surveys, Payments & Multipurpose Forms 20K+ · 4.4★ (433) wp.org #11 5 too low 7 Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist 9K+ · 4.9★ (111) wp.org #9 2 too low 8 WP Webhooks – Automate repetitive tasks by creating powerful automation workflows directly within WordPress 20K+ · 4.7★ (55) wp.org #8 9 Content Aware Sidebars – Fastest Widget Area Plugin 30K+ · 4.9★ (724) wp.org #14 ↑6 5 too low 10 Email Marketing for WooCommerce by Omnisend 40K+ · 4.9★ (169) wp.org #16 6 too low 11 Chatbot for WordPress by Collect.chat ⚡️ 6K+ · 4.4★ (38) wp.org #6 ↑1 5 too high 12 CWILL (Formerly ParcelPanel) – Shipment Tracking, Tracking & Order Tracking for WooCommerce 7K+ · 4.9★ (538) wp.org #24 12 too low 13 HubSpot All-In-One Marketing – Forms, Popups, Live Chat 200K+ · 4.3★ (207) wp.org #17 ↓2 4 too low 14 Tagembed: Social Media Feeds and Customer Reviews Widget 9K+ · 3.9★ (62) wp.org #10 4 too high 15 Landingi Landing Pages 2K+ · 5.0★ (20) wp.org #12 3 too high 16 Intercom 5K+ · 3.4★ (11) wp.org #3 13 too high 17 Taggbox: Social Media Feed Widget 1K+ · 5.0★ (4) wp.org #15 ↓1 2 too high 18 Nudgify Social Proof 500+ · 5.0★ (5) wp.org #23 5 too low 19 Floating Action Button 900+ · 5.0★ (4) wp.org #22 3 too low 20 CookieBoxs – GDPR/CCPA Cookie Consent & Google Consent Mode v2 200+ · 4.4★ (5) wp.org #19 1 too high 21 App Builder – Create Native Android & iOS Apps On The Flight 500+ · 3.9★ (8) wp.org #21 22 Sync Engine for Intercom – Sync Users, Orders & Events 60+ · 5.0★ (1) wp.org #7 ↓1 15 too high 23 WPChat – Live Chat & Messaging Widget for Customer Support 6K+ · 4.5★ (2) wp.org #20 ↓2 3 too high 24 TaxiWebBooker 90+ · 5.0★ (1) wp.org #18 ↓1 6 too high

Merit ranking caps the install boost at 1M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted Bayesian score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.