Tiledesk — Live Chat and Chatbots Integration
by Tiledesk · AI
Free live chat for your website with integrated chat bots. It integrates into your site allowing you to build complex conversational bots in just a fe …
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
D 53/100
Stale · Few reviews
Active installs
80+
≈87 estimated
Momentum
-11%
downloads vs prior 30d
Biggest opportunity: “ai”, “artificial” and “bot” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
53 health vs 77 average across 3,393 AI plugins
Install conversion
How it's measured →1.9%
of downloads still active
At least 80 of 4.3K lifetime downloads are still running, above its category: the median AI plugin keeps 1.4%, across 1,009 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other AI plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Room to improve
Most to gain: Update recency
Updated 723 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 6.6.11; the current branch is 6.8
4.0★ over 4 reviews, smoothed to 4.09★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Last updated 723 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
Not enough tracked days yet to call a direction. Momentum needs at least three keywords measured a week or more apart.
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| ai your tag | Not in the top 24 | ||
| artificial your tag | Not in the top 24 | ||
| bot your tag | Not in the top 24 | ||
| chatbot your tag | Not in the top 24 | ||
| free live chat your tag | Not in the top 24 | ||
1 search this plugin appeared in over the last 90 days, 0 listed. 1 left out as unrelated or noise (years, numbers, stray words). 5 of its tags aren't in the top 24 for their own search.
What to do about it
- “ai”, “artificial” and “bot” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 16 Feb 2023 · 1,355 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 278 · peaks are release surges
Directory rank
Ranked about #17,400 to #18,100, alongside the other plugins at 80+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 21 Oct 2026.
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
Downloads in the last 30 days for every 1,000 active sites.
Not enough installs to measure. This needs at least 100 active sites; below that, a handful of downloads reads as tens of thousands.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
2.0y ago
latest release · v1.0.11 · 8 Nov 2024
10
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “80+”. Our estimate pins where the real number sits.
Modeled within the band wp.org reports; tightens as we track daily.
Install history since 15 Feb 2023
Recent reviews
All reviews on wp.org ↗- ★★★★★ axelkratel2.0y ago
This plugin doesn’t work. The login on the plugin rejects the credentials that are valid on their own website. Following the instructions doesn’t work. Will try to just add the widget manually. Note: this review is a review of the plugin, which is bad, not of the rest of this company’s software. It’s possible to just manually add the widget to the theme without using the plugin. My guess is that their server configuration is broken and that where ever this plugin authenticates is not synched with their website.
Read on wp.org ↗ - ★★★★★ Andrew3.0y ago
I started using Tiledesk for his open source proposition, but now I discovered they added a great chatbot designer (visual!), with support for ChatGPT. It indexed my whole site exactly as Google does, and I got chatGPT replying to all my questions just like a human! Give it a try, you will be really amazed by the whole chatbot exeperience!
Read on wp.org ↗ - ★★★★★ williamlamay3.0y ago
I recently started using the Tiledesk WordPress plugin for my website, and I couldn’t be happier with the results. This plugin has proven to be a game-changer for our customer support and communication efforts.
Read on wp.org ↗ - ★★★★★ cosemurciano3.0y ago
Easy to use and integrate with whatsapp. Very powerful even with the use of AI GPT. Advised!
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 6.6.2
Languages
via translate.wordpress.orgTranslated into 1 language, 0 at 90% or more
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
4 of 8 pass · checked 30 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Free live chat for your website with integrated chat bots. It integrates into your site allowing you to bui..."
- ✓ Has a FAQ 7 questions in the FAQ.
- ✓ FAQ asks real questions 7 of 7 read like questions a user would type.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ! Names what it works with Names no plugin, service or platform it works with.
- ! Headings and lists 0 headings and 1 list; assistants quote headed sections and bullet lists, not paragraphs.
- ! Enough to quote 976 characters of description; under 1,000 there is little to quote.
- ✓ Tags match the text 3 of 5 tags appear in the text; "AI", "artificial" do not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-11-01 80+ → 70+ down after 16 days in tier
- 2026-10-16 70+ → 80+ up after 4 days in tier
- 2026-10-12 80+ → 70+ down after 42 days in tier
- 2026-08-31 70+ → 80+ up after 70 days in tier
- 2026-06-22 80+ → 70+ down after 4 days in tier
- 2026-06-18 70+ → 80+ up after 1 days in tier
- 2026-06-17 80+ → 70+ down after 41 days in tier
- 2026-05-07 70+ → 80+ up after 2 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
AI Engine – MCP Server & AI Chatbot for WordPress, with Claude, ChatGPT & Gemini 90K+ installs · 4.9★ · 2 shared tags A -
Tidio – Live Chat & AI Chatbots 70K+ installs · 4.7★ · 2 shared tags A -
Smartsupp – live chat, AI shopping assistant and chatbots 20K+ installs · 4.7★ · 2 shared tags A -
Crisp – Live Chat and AI Chatbot 20K+ installs · 4.5★ · 2 shared tags A -
AI Puffer – AI Chatbot & MCP Server for Claude and ChatGPT 10K+ installs · 4.5★ · 2 shared tags A -
Chatbot for WordPress by Collect.chat ⚡️ 6K+ installs · 4.3★ · 2 shared tags B
Embed this report card
Drop a live Pulse card for Tiledesk — Live Chat and Chatbots Integration into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/tiledesk-live-chat" width="480" height="300" style="border:0" loading="lazy" title="Tiledesk — Live Chat and Chatbots Integration — Plugin Pulse"></iframe> Tiledesk — Live Chat and Chatbots Integration: 80+ active installs, 4.0★ (4 reviews). Plugin Pulse (WP Mayor), as of 2026-11-01. https://plugins.wpmayor.com/plugin/tiledesk-live-chat
Spotted a number that looks wrong? Report a data issue and we'll check it against the source.