wp.org search vs our merit ranking: “freshworks”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “freshworks”, we agree with wp.org on the top plugin, and our order differs from theirs on 2 of the top 16. 2 plugins are pushed down for signals wp.org ignores: errors, a host-installed base, or removal risk.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

merit plugin signals wp.org

WP OAuth Server ( Login with WordPress ) 1K+ · 4.9★ (41) wp.org #1 2

SAML IDP (Identity Provider) – Login with Website Users 600+ · 4.8★ (62) wp.org #2 3

Advanced Form Integration — Connect Forms to 300+ Apps 9K+ · 4.8★ (91) wp.org #3 4

HIPAA Forms 700+ · 4.3★ (9) thin reviews wp.org #4 5

Optimazz – Website Optimization and Speedup 30+ · 5.0★ (4) thin reviews wp.org #15 10 too low 6

Integration for Freshsales – Contact Form 7, WPForms, Elementor, Gravity Forms and More 20+ · 0.0★ (0) thin reviewslow rating, top placement wp.org #5 ↓1 1 too high 7

Freshdesk (official) 800+ · 2.5★ (8) closure risk thin reviewsstale but ranked wp.org #7 ↓2 8

Send Data from any wp form to Google Sheets, Mailchimp, Notion, Slack & More – EasyLink Automations 10+ · 0.0★ (0) thin reviews wp.org #6 2 too high 9

Freshchat 1K+ · 2.9★ (9) closure risk thin reviews wp.org #12 ↓2 3 too low 10

ThemeVix AI Chat – WooCommerce Chatbot, Live Chat, CRM Automation & Customer Support — · 0.0★ (0) thin reviews wp.org #8 ↓1 2 too high 11

OZY Forms — · 0.0★ (0) thin reviews wp.org #9 ↓1 2 too high 12

AcconsentoBot — · 0.0★ (0) thin reviews wp.org #10 ↓1 2 too high 13

Vitxi Converse – Intelligent AI chatbot for Social Media — · 0.0★ (0) thin reviews wp.org #11 ↑1 2 too high 14

Freshworks Forms 10+ · 0.0★ (0) closure risk thin reviews wp.org #13 ↓2 1 too high 15 S SimplePay WooCommerce — · 0.0★ (0) closure risk thin reviews wp.org #16 ↓2 1 too low 16

Freshworks CRM 20+ · 1.0★ (1) closure risk thin reviews wp.org #14 ↓1 2 too high

Merit ranking caps the install boost at 1M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted Bayesian score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.