Chatlio Live Chat for Slack
by jeberly · Chat & Support
Chatlio lets you talk with your customers using Slack directly from your WordPress site.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
B 81/100
Few reviews
Active installs
100+
≈180 estimated
Momentum
+27%
downloads vs prior 30d
Biggest opportunity: Swap “chat widget” for “chatting”. “chat widget” isn't earning its slot: you're not in the first 24 results for its own search. “chatting” sits at #21 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
81 health vs 64 average across 1,174 Chat & Support plugins
Install conversion
How it's measured →0.9%
of downloads still active
At least 100 of 11.7K lifetime downloads are still running, in line with its category: the median Chat & Support plugin keeps 0.8%, across 627 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 3 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Most to gain: Rating quality
Updated 128 days ago
Tested up to WordPress 7.0.8, the current branch or newer
4.0★ over 4 reviews, smoothed to 4.09★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
44
Momentum
Holding steady
+0.3
Velocity
places per keyword, 14d
29%
Breadth
of keywords climbing, 14d
+0.1
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| chatlio your tag | #1 | #1 | 0 |
| chat for slack | #3 | #18 | 0 |
| slack your tag | #12 | #22 | up 1 |
| slack chat | #9 | #20 | up 2 |
| slack live chat | #9 | #21 | 0 |
| chatting | #21 | #23 | 0 |
| talk to us | #14 | #23 | down 1 |
| chat widget your tag | Not in the top 24 | ||
| customer support your tag | Not in the top 24 | ||
| live chat your tag | Not in the top 24 | ||
7 searches this plugin appeared in over the last 90 days. 3 of its tags aren't in the top 24 for their own search.
What to do about it
- Swap “chat widget” for “chatting”. “chat widget” isn't earning its slot: you're not in the first 24 results for its own search. “chatting” sits at #21 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
- One page off on “slack”. #12 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
Daily downloads
Since 5 Oct 2022 · 1,487 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 254 · peaks are release surges
Directory rank
Ranked about #13,300 to #16,400, alongside the other plugins at 100+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 21 Oct 2026.
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Occasionally updatedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
3
releases in the last 12 months
4mo ago
latest release · v1.4.0 · 25 Jun 2026
5
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 12% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “100+”. Our estimate pins where the real number sits.
Crossed into this band 3 months ago and the previous band took 15 months to cross, so the real count is still just under 200.
Install history since 13 Jul 2019
Recent reviews
All reviews on wp.org ↗- ★★★★★ acuisine16.1y ago
This plugin doesn’t allow you to hide the widget on certain pages. It’s just full site or nothing. There are no controls.
Read on wp.org ↗ - ★★★★★ markez1236.7y ago
Thank you for your supper support and for making everything smooth cheers This topic was modified 6 years, 5 months ago by markez123.
Read on wp.org ↗ - ★★★★★ dmillersg777.7y ago
This is one of those few companies where their software does what you were hoping it would. Their customer support has been excellent to say the least. You can’t go wrong with Chatlio! Seriously. This topic was modified 7 years, 4 months ago by dmillersg77.
Read on wp.org ↗ - ★★★★★ bcguru8.8y ago
I’ve been using Chatlio for over a year now; it allows for you to chat with your website visitors directly from Slack. It works great, and I can highly recommend if you are an existing Slack user.
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 7.0
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
3 of 8 pass · checked 25 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Chatlio lets you talk with your customers using Slack directly from your WordPress site."
- ! Has a FAQ No FAQ section.
- ! FAQ asks real questions No FAQ to judge.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions Slack.
- ! Headings and lists 0 headings and 0 lists; assistants quote headed sections and bullet lists, not paragraphs.
- ! Enough to quote 677 characters of description; under 1,000 there is little to quote.
- ✓ Tags match the text 3 of 5 tags appear in the text; "chat widget", "customer support" do not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-08-07 200+ → 100+ down after 446 days in tier
- 2025-05-18 300+ → 200+ down after 1 days in tier
- 2025-05-17 200+ → 300+ up after 9 days in tier
- 2025-05-08 300+ → 200+ down after 7 days in tier
- 2025-05-01 200+ → 300+ up after 1 days in tier
- 2025-04-30 300+ → 200+ down after 288 days in tier
- 2024-07-16 400+ → 300+ down after 1 days in tier
- 2024-07-15 300+ → 400+ up after 1 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
LiveChat – Live Chat Plugin for WP Websites 10K+ installs · 4.5★ · 3 shared tags A -
Social Intents – Live Chat 300+ installs · 3.7★ · 3 shared tags C -
EngageBay Live Chat Support 100+ installs · 4.1★ · 3 shared tags C -
Melu Live Chat 80+ installs · 4.0★ · 3 shared tags B -
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ installs · 5.0★ · 2 shared tags A -
WPChat – Live Chat & Messaging Widget for Customer Support 6K+ installs · 4.0★ · 2 shared tags B
Embed this report card
Drop a live Pulse card for Chatlio Live Chat for Slack into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/chatlio" width="480" height="300" style="border:0" loading="lazy" title="Chatlio Live Chat for Slack — Plugin Pulse"></iframe> Chatlio Live Chat for Slack: 100+ active installs, 4.0★ (4 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/chatlio
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