Chatra Live Chat + ChatBot + Cart Saver
by Chatra · AI
Also makes 1 other plugin · 2K+ installs across the portfolio →
Powerful chat / chatbot / Fb chat and cart saver app for WordPress and WooCommerce, free as long as you want.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
A 88/100
no flags
Active installs
2K+
≈2.7K estimated
Momentum
+24%
low volume, under 1,000 downloads a month
Biggest opportunity: Swap “chat widget” and “chatbot” for “long” and “live”. “chat widget” isn't earning its slot: you're not in the first 24 results for its own search. “long” sits at #18 untagged, close enough for a declared tag to move it up. “chatbot” isn't earning its slot: you're not in the first 24 results for its own search. “live” sits at #19 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
88 health vs 77 average across 3,418 AI plugins
Install conversion
How it's measured →2.8%
of downloads still active
At least 2K of 71.8K lifetime downloads are still running, above its category: the median AI plugin keeps 1.4%, across 1,015 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other AI plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 2 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Most to gain: Rating quality
Updated 117 days ago
Tested up to WordPress 7.0.8; the current branch is 7.1
5.0★ over 12 reviews, weighted for review count to 4.3★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
39
Momentum
Losing ground
-0.2
Velocity
places per keyword, 28d
22%
Breadth
of keywords climbing, 28d
-0.3
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| saver | #1 | #2 | 0 |
| slack live chat | #3 | #5 | 0 |
| live chat your tag | #11 | #16 | down 1 |
| live | #19 | #18 | down 2 |
| livechat your tag | #18 | #16 | down 4 |
| free live video chat | #7 | #18 | 0 |
| live video chat plugin | #7 | #14 | 0 |
| live video chat | #7 | #14 | 0 |
| long | #18 | #21 | down 6 |
| live chat window | #7 | #11 | 0 |
| live chat system | #7 | #10 | down 1 |
| wordpress live video chat | #9 | #17 | 0 |
| live chat script | #9 | #13 | down 1 |
| live chat services | #10 | #15 | down 2 |
| online live chat | #10 | #16 | 0 |
| woocommerce live chat | #12 | #17 | 0 |
| live support chat | #12 | #14 | down 1 |
| live chat website | #13 | #18 | down 2 |
| live chat plugin | #13 | #16 | 0 |
| wordpress live chat | #14 | #19 | 0 |
| chat widget your tag | Not in the top 24 | ||
| chatbot your tag | Not in the top 24 | ||
| customer support your tag | Not in the top 24 | ||
112 searches this plugin appeared in over the last 90 days, 20 listed. 65 left out as unrelated or noise (years, numbers, stray words). 3 of its tags aren't in the top 24 for their own search.
What to do about it
- Swap “chat widget” and “chatbot” for “long” and “live”. “chat widget” isn't earning its slot: you're not in the first 24 results for its own search. “long” sits at #18 untagged, close enough for a declared tag to move it up. “chatbot” isn't earning its slot: you're not in the first 24 results for its own search. “live” sits at #19 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
- One page off on “live chat”. #11 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
Daily downloads
Since 5 Oct 2022 · 1,491 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 2.3K · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Occasionally updatedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
2
releases in the last 12 months
4mo ago
latest release · v1.0.13 · 9 Jul 2026
2
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “2K+”. Our estimate pins where the real number sits.
Crossed into this band 4 months ago; a band this size takes about a year or more to cross, which places it about 70% of the way through.
Install history since 27 May 2015
Reviewer account pattern
from wp.org reviewer profiles9 of the last 12 four- and five-star reviews came from accounts created within a month of posting the review.
Registering a wp.org account just to leave a review is common and often entirely legitimate. The share here is unusually high for the sample, so it's worth keeping in mind while reading the reviews.
Recent reviews
All reviews on wp.org ↗- ★★★★★ psharikov7.2y ago
Простейшая установка и настройка, очень приятный дизайн, все необходимые функции есть, всё работает. Отдельное спасибо за красивые кнопки чата, которые аккуратно встраиваются на страницы (в отличие от огромных несуразных полос).
Read on wp.org ↗ - ★★★★★ tom_ospina8.2y ago
I have been using this plugin for a while, thought it deserves the 5 stars for having a good free version.
Read on wp.org ↗ - ★★★★★ Rashid9.2y ago
I have tried LOTS of live chat software and this one is the BEST one so far, free version is good balance of features, it loads super quick, ui is snappier and friendly, instead of corporate style. Thanks for the great service guys ♥☮
Read on wp.org ↗ - ★★★★★ forta9.8y ago
Great widget! We significally increased our website conversions using Chatra live chat. Thanks guys, you rock!
Read on wp.org ↗ - ★★★★★ Pranav Jairam10.1y ago
Hi, This is a great plugin. Just works and doesn’t clash with other plugins. Managed to get a lot of enquiries thanks to this plugin. Support is great as well. Couldn’t be happier. Thanks
Read on wp.org ↗ - ★★★★★ belhassen10.3y ago
i didn’t want to download it because the number of download but once i installed it i found it amasing and easy to set up and easy to use it defently worth 5 start
Read on wp.org ↗ - ★★★★★ july8510.6y ago
Clean design, rich feature set – the best chat solution for live support, will suggest it to all my customers!
Read on wp.org ↗ - ★★★★★ jmelwani10.7y ago
I have tried Olark, Zendesk, Purechat and several others. [ link redacted, please do not post links in reviews ] I was instantly curious to try out Chatra because of Yaakov’s persuasion. Here is how I found it to be superior: 1) It remembers and records conversations with users, so when they come back you can see their chat history. 2) Customer behaviour insight (paid feature)- You can see what page the customer is on, what they are searching for and when they are on the cart or checkout page. This is something not offered by any other tool. 3) Customer typing – You can see what the customer is typing even before they hit send, this saves a lot of time and gives a lot of insight into common questions/concerns. 4) Saved replies – Save time by using canned responses 5) When unavailable – it allows visitors to leave their email, name and phone number for follow up 6) Robust and reliable – I faced connectivity issues with purechat but do not with this tool. 7) Visitor location – you can see visitors location details, save notes, name and email. Suggestions: 1) I would like to see customizable payment plans starting $3 per month/user 2) Would like to see saved transcripts of all chats and allow searches All in all this is the best tool there is and it’s just getting better and better.
Read on wp.org ↗
Latest updates
via wp.org changelogRecent releases and news for this plugin
- — Version 1.0 Welcome our very first version of the plugin! 1.0
- — Version 1.0.1 Minor fixes & updates. 1.0.1
- — Version 1.0.2 Minor fixes & updates. New screenshots & video 1.0.2
- — Version 1.0.3 Minor fixes & updates. New screenshots & video 1.0.3
- — Version 1.0.4 Facebook and Slack integration. Realtime visitor list. File transfers. New screenshots 1.0.4
- — Version 1.0.5 New feature – Intelligent form bot + Ecwid support. 1.0.5
Security history
via Wordfence IntelligenceAll 2 disclosed vulnerabilities are patched in the current version (1.0.13). Sites still on an older version should update.
- Patched Medium · 4.4 Chatra Live Chat + ChatBot + Cart Saver <= 1.0.12 - Authenticated (Administrator+) Stored Cross-Site Scripting via 'chatra-code' Setting ↗2026-07-07 CVE-2026-12041 Improper Neutralization of Input During Web Page Generation Affects <= 1.0.12 Patched in 1.0.13
- Patched Medium · 4.4 Chatra Live Chat + ChatBot + Cart Saver <= 1.0.12 - Authenticated (Administrator+) Stored Cross-Site Scripting ↗2025-07-04 CVE-2025-24735 Improper Neutralization of Input During Web Page Generation Affects <= 1.0.12 Patched in 1.0.13
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Languages
via translate.wordpress.orgTranslated into 6 languages, 1 at 90% or more
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
This plugin’s searches fall outside the topics measured so far. See the topics measured so far.
Readme readiness
2 of 8 pass · checked 2 Nov 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ! Says what it does Short description names no action; say what the plugin does for the site.
- ! Has a FAQ Only 1 question in the FAQ; 3 or more gives an assistant something to match.
- ! FAQ asks real questions 1 of 1 FAQ entries are headings, not questions ("A question that someone might have").
- ! Names who it is for One audience phrase ("use it"); say who the plugin is for and what they use it for.
- ✓ Names what it works with Mentions WooCommerce, Facebook.
- ! Headings and lists 0 headings and 1 list; assistants quote headed sections and bullet lists, not paragraphs.
- ✓ Enough to quote 2,890 characters of description.
- ! Tags match the text Only 2 of 5 tags appear in the text ("chat widget", "customer support", "livechat" missing).
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-07-18 3K+ → 2K+ down after 356 days in tier
- 2025-07-27 4K+ → 3K+ down after 245 days in tier
- 2024-11-24 5K+ → 4K+ down after 1 days in tier
- 2024-11-23 6K+ → 5K+ down after 1 days in tier
- 2024-11-22 7K+ → 6K+ down after 1 days in tier
- 2024-11-21 8K+ → 7K+ down after 1 days in tier
- 2024-11-20 9K+ → 8K+ down after 177 days in tier
- 2024-05-27 8K+ → 9K+ up after 20 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
LiveChat – Live Chat Plugin for WP Websites 10K+ installs · 4.5★ · 5 shared tags A -
SendPulse – Live Chat and Chatbot 100+ installs · 3.6★ · 4 shared tags -
AI Chatbot, Live Chat & Customer Support for WordPress – Asyntai 100+ installs · 3.6★ · 4 shared tags -
Tidio – Live Chat & AI Chatbots 70K+ installs · 4.7★ · 3 shared tags A -
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ installs · 5.0★ · 3 shared tags A -
Crisp – Live Chat and AI Chatbot 10K+ installs · 4.5★ · 3 shared tags A
Embed this report card
Drop a live Pulse card for Chatra Live Chat + ChatBot + Cart Saver into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/chatra-live-chat" width="480" height="300" style="border:0" loading="lazy" title="Chatra Live Chat + ChatBot + Cart Saver — Plugin Pulse"></iframe> Chatra Live Chat + ChatBot + Cart Saver: 2K+ active installs, 5.0★ (12 reviews). Plugin Pulse (WP Mayor), as of 2026-11-03. https://plugins.wpmayor.com/plugin/chatra-live-chat
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