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Custom Help

by codents · Chat & Support

Also makes 1 other plugin · 1.0K+ installs across the portfolio →

Free audit wp.org ↗

Plugin to add custom documentation to all admin pages.

⚠ Stale⚠ Likely abandoned⚠ Few reviews
How scoring works →
47 Health · D
Maintenance 3/100
Rating quality 80/100
Support 70/100

47 health vs 63 average across 672 Chat & Support plugins

10+

Active installs

≈17 estimated

1.3K

Total downloads

since 2022

4.17★

Rating (adjusted)

5.0★ raw · 4 reviews

-13%

47

Downloads · 30d

category median +15%

Removal-risk signals

53/100

Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.

  • Long abandoned. No update in 4+ years — the top precursor to removal once a vulnerability is found.
  • Falling behind WordPress. Tested up to WordPress 6.0.14.

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

47 / 100

Under-optimized

Biggest win: Update recency

Update recency 8/100
WP compatibility 41/100
Rating quality 55/100
Listing tuning 92/100

To rank higher: Last updated 1496 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.

Get the full rank-higher report →

Daily downloads

Since 2022-10-05 · 1,427 days · wp.org + Plugin Pulse archive

-13% vs prior 30d
-9Downloads · Aug 26

30-day downloads

Rolling 30-day volume · peaks are release surges

47

now · peak 154

5830d downloads · Aug 26

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

Custom Help · #35497 you OSToolbar · #45577 WP Help · #2255 Admin Help Docs · #8552

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

5.8Kper 1k installs · Aug 26

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v1.0 100%

Estimated active installs

The public count shows “10+”. Our estimate pins where the real number sits.

modeled estimate
10–20 ≈17

Modeled within the band wp.org reports; tightens as we track daily.

Install history · since 2022-08-20 · 1,386 observations

10Installs · Aug 26

Estimated value

What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.

Est. annual revenue

N/A

Est. acquisition value

N/A

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

Ratings · 4 reviews

Read on wp.org ↗
5★
4 4★
0 3★
0 2★
0 1★
0

Details

Version
1.0.1
Last updated
4.1y ago
Added
2022-02-18 · 4 yrs old
Requires WP
3.0.1
Tested up to
6.0.14
Requires PHP
5.5
Changelog ↗Support forum ↗Reviews ↗Advanced stats ↗

Recent reviews

All reviews on wp.org ↗
  1. ★★★★★ martingarcia001
    3.5y ago

    Muy contento con este plugin. Me permite añadirle a mis clientes información básica de uso en cada una de las páginas del panel de administración. Ahorro tiempo al no tener que responder las mismas preguntas 800 veces.

    Read on wp.org ↗
  2. ★★★★★ gabrielandujar
    4.5y ago

    Llevaba buscando algo así un tiempo, me ahorra mucho tiempo en preguntas que se repiten una y otra vez. También es de agradecer que no impacte en el rendimiento general de la web. ¡5 estrellas!

    Read on wp.org ↗
  3. ★★★★★ jorgecasttt
    4.5y ago

    Al tener Custom Post Types, nos ayuda mucho saber para qué sirve cada uno y la info necesaria para rellenarlos. Muy útil cuando tienes tanta personalización.

    Read on wp.org ↗
  4. ★★★★★ amarcoo
    4.5y ago

    Llevo años ayudando a un familiar que tiene la web de su empresa con wp y siempre acabo respondiendo a las mismas preguntas. He bajado este plugin para agregar indicaciones en el panel de administración y que deje de preguntarme siempre lo mismo.

    Read on wp.org ↗

Behavioral tests

via WP Hive

Automated install-time checks, tested on PHP 7.4.8 · WP 6.0.1

✓ Low memory footprint
✓ Low page-speed impact
✓ Runs on latest PHP + WP
✓ No PHP errors
✓ No JS errors
✓ Activates cleanly
✓ No resource errors
✓ No external HTTP errors
✓ Optimized database use
✕ Frequently updated

Languages

via translate.wordpress.org

Translated into 5 languages, 5 at 90% or more · development strings

Spanish (Chile) 100%
Spanish (Colombia) 100%
Spanish (Ecuador) 100%
Spanish (Spain) 100%
Spanish (Venezuela) 100%

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

No tier crossings observed yet.

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Compare head to head →

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Preview card ↗

Custom Help: 10+ active installs, 5.0★ (4 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/custom-help