Knowledge Base
by Ajay · Chat & Support
Build a multi-product knowledge base for WordPress. Reduce support tickets with self-service docs, FAQs, and a built-in help center.
84 health vs 66 average across 251 Chat & Support plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Biggest win: Rating quality
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Daily downloads
Since 2022-10-05 · 1,381 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
244
now · peak 491
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Downloads per 1k installs · 30d
Engagement proxy · release spikes are signal, a long slide is an aging base
Estimated active installs
wp.org reports only “100+”. The real number sits in this band.
Modeled within the band wp.org reports; tightens as we track daily.
Install history · since 2022-10-04 · 1,382 observations
Details
Growth timeline
Install-band crossings we have observed, and how long each band took to outgrow
No band crossings observed yet.
Competes with
The plugins that solve the same job, ranked by shared tags then reach — closest match first
-
BetterDocs – AI Documentation, Knowledge Base, Docs, Wikis, FAQ with Chatbot 30K+ installs · 4.8★ · 3 shared tags A -
Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search 10K+ installs · 4.8★ · 3 shared tags A -
weDocs: AI Powered Knowledge Base, Docs, Documentation, Wiki & AI Chatbot 4K+ installs · 4.5★ · 3 shared tags A -
EazyDocs – AI Powered Knowledge Base, Wiki, Documentation & FAQ Builder 2K+ installs · 4.6★ · 3 shared tags A -
Knowledge Base documentation & wiki plugin – BasePress Docs 2K+ installs · 4.7★ · 3 shared tags A -
Yada Wiki 2K+ installs · 4.5★ · 3 shared tags B
Embed this report card
Drop a live Pulse card for Knowledge Base into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/knowledgebase" width="480" height="300" style="border:0" loading="lazy" title="Knowledge Base — Plugin Pulse"></iframe> Knowledge Base: 100+ active installs, 5.0★ (2 reviews). Plugin Pulse (WP Mayor), as of 2026-07-17. https://plugins.wpmayor.com/plugin/knowledgebase