Help Scout
by BoldGrid · Chat & Support
Release 6.5.7 License: GPLv2 or later License URI: http://www.gnu.org/licenses/gpl-2.0.html Add a contact form to your website, or embed Help Scout Be …
84 health vs 74 average across 120 Chat & Support plugins
Daily downloads
Since 2022-10-05 · 1,380 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
384
now · peak 951
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Downloads per 1k installs · 30d
Engagement proxy · release spikes are signal, a long slide is an aging base
Estimated active installs
wp.org reports only “400+”. The real number sits in this band.
Refined from the date this plugin crossed into its current band.
Install history · since 2022-10-04 · 1,382 observations
Details
Growth timeline
Install-band crossings we have observed, and how long each band took to outgrow
- 2025-05-09 500+ → 400+ down after 1 days in band
- 2025-05-08 400+ → 500+ up after 3 days in band
- 2025-05-05 500+ → 400+ down after 1 days in band
- 2025-05-04 400+ → 500+ up after 3 days in band
- 2025-05-01 500+ → 400+ down after 6 days in band
- 2025-04-25 400+ → 500+ up after 1 days in band
- 2025-04-24 500+ → 400+ down after 146 days in band
- 2024-11-29 600+ → 500+ down after 231 days in band
Competes with
The plugins that solve the same job, ranked by shared tags then reach — closest match first
-
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 10K+ installs · 4.8★ · 2 shared tags A -
Awesome Support – WordPress HelpDesk & Support Plugin 6K+ installs · 3.5★ · 2 shared tags B -
Zendesk Support for WordPress 2K+ installs · 3.2★ · 2 shared tags D -
Nirweb support 800+ installs · 4.0★ · 2 shared tags D -
bbPress 100K+ installs · 3.9★ · 1 shared tag C -
BetterDocs – AI Documentation, Knowledge Base, Docs, Wikis, FAQ with Chatbot 30K+ installs · 4.8★ · 1 shared tag A
Embed this report card
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<iframe src="https://plugins.wpmayor.com/embed/help-scout" width="480" height="300" style="border:0" loading="lazy" title="Help Scout — Plugin Pulse"></iframe> Help Scout: 400+ active installs, 4.3★ (6 reviews). Plugin Pulse (WP Mayor), as of 2026-07-16. https://plugins.wpmayor.com/plugin/help-scout