Online Forms — Customizable Payment, Contact, Quiz, Survey Form Builder – Jotform
by Jotform · Forms
Also makes 3 other plugins · 25.8K+ installs across the portfolio →
Create and embed secure online forms in WordPress using Jotform’s drag-and-drop builder, with PCI and HIPAA compliance and full data-security support.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
B 81/100
no flags
Active installs
20K+
≈29K estimated
Momentum
-15%
downloads vs prior 30d
Biggest opportunity: Swap “custom form”, “form builder” and “forms” for “embed form”, “healthcare” and “customizable”. “custom form” isn't earning its slot: you're not in the first 24 results for its own search. “embed form” sits at #4 untagged, close enough for a declared tag to move it up. “form builder” isn't earning its slot: you're not in the first 24 results for its own search. “healthcare” sits at #5 untagged, close enough for a declared tag to move it up. “forms” isn't earning its slot: you're not in the first 24 results for its own search. “customizable” sits at #9 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
81 health vs 65 average across 2,515 Forms plugins
Install conversion
How it's measured →5.6%
of downloads still active
At least 20K of 359K lifetime downloads are still running, above its category: the median Forms plugin keeps 1.3%, across 1,671 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Forms plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 3 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Well optimized
Most to gain: Support resolution
Updated 80 days ago
Tested up to WordPress 7.1.4, the current branch or newer
3.2★ over 29 reviews, smoothed to 3.77★
5 of 5 tags set · short description in place
0 of 1 support threads resolved in the last 2 months
To rank higher: Mark more forum threads resolved — the resolved ratio feeds the ranking.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
37
Momentum
Losing ground
-0.4
Velocity
places per keyword, 28d
17%
Breadth
of keywords climbing, 28d
-0.1
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| contact form 7 voice | #1 | #1 | 0 |
| jotform | #3 | #3 | 0 |
| hipaa | #4 | #6 | down 1 |
| embed form | #4 | #10 | 0 |
| customizable | #9 | #20 | down 2 |
| online forms | #9 | #18 | up 1 |
| healthcare | #5 | #10 | down 1 |
| online contact form your tag | #9 | #16 | up 1 |
| online form | #4 | #12 | — |
| embed survey | #4 | #11 | 0 |
| jotform wordpress plugin | #4 | #4 | 0 |
| hipaa form | #4 | #7 | 0 |
| survey form | #13 | #21 | 0 |
| extract contact form data | #5 | #8 | 0 |
| pci | #12 | #13 | down 3 |
| pci compliance | #6 | #5 | down 1 |
| hipaa forms | #6 | #8 | 0 |
| inquiry form | #12 | #12 | 0 |
| survey | #23 | #22 | down 1 |
| online survey | #9 | #16 | 0 |
| custom form your tag | Not in the top 24 | ||
| form builder your tag | Not in the top 24 | ||
| forms your tag | Not in the top 24 | ||
| wordpress form plugin your tag | Not in the top 24 | ||
88 searches this plugin appeared in over the last 90 days, 20 listed. 55 left out as unrelated or noise (years, numbers, stray words). 4 of its tags aren't in the top 24 for their own search.
What to do about it
- Swap “custom form”, “form builder” and “forms” for “embed form”, “healthcare” and “customizable”. “custom form” isn't earning its slot: you're not in the first 24 results for its own search. “embed form” sits at #4 untagged, close enough for a declared tag to move it up. “form builder” isn't earning its slot: you're not in the first 24 results for its own search. “healthcare” sits at #5 untagged, close enough for a declared tag to move it up. “forms” isn't earning its slot: you're not in the first 24 results for its own search. “customizable” sits at #9 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
Daily downloads
Since 5 Oct 2022 · 1,490 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 37.7K · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Occasionally updatedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
3
releases in the last 12 months
3mo ago
latest release · v1.4.0 · 14 Aug 2026
19
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “20K+”. Our estimate pins where the real number sits.
Crossed into this band 4.2 years ago; the previous band took 3.5 years to cross, which places it about 90% of the way through.
Install history since 4 Oct 2021
Reviewer account pattern
from wp.org reviewer profiles10 of the last 14 four- and five-star reviews came from accounts created within a month of posting the review.
Registering a wp.org account just to leave a review is common and often entirely legitimate. The share here is unusually high for the sample, so it's worth keeping in mind while reading the reviews.
Recent reviews
All reviews on wp.org ↗- ★★★★★ jaywalker9991.7y ago
This plugin places annoying banner everywhere in your wordpress admin, with no option to dismiss or hide it. As of Feb, 2025 the update did this. The question is, why would you do this? Are you trying to get people to hate Jotform and leave one star reviews?
Read on wp.org ↗ - ★★★★★ bfancych2.3y ago
For anyone looking for a solution to integrate Jotform forms since this plugin is no longer updated : if you make an form using the form builder, in the publish tab there’s a button called “platforms – Third party publish options.” Then you can choose the wordpress.org option, you will be given an htlm code that you can copy and paste on your website in any html block. Might help someone.
Read on wp.org ↗ - ★★★★★ azlivin0083.3y ago
I set up a JotForm account, created a form, and followed the directions on the screenshots. My forms showed up and it created the shortcode, but no form shows up on my website.
Read on wp.org ↗ - ★★★★★ nateadmin3.4y ago
This plugin does not work. Tried embedding a form and testing, loads forever.
Read on wp.org ↗ - ★★★★★ Bill Baber4.8y ago
This plugin needs to be pulled. It simply doesn’t work. When you try to get support from Jotform, they will just tell you to use embed code instead of the plugin. It’s a total waste of time. Don’t bother installing this.
Read on wp.org ↗ - ★★★★★ restro4.9y ago
Too Difficult to set up.
Read on wp.org ↗ - ★★★★★ ronsnow15.4y ago
We had hoped to use Jotforms and one of the primary reasons was the signature field. We have spent days trying to get it to work, but Jotform keeps having issues: • Will randomly change the width of the enterable signature area, making it useless • Signature fields are corrupt when initial display of form is initially hidden • Defined field properties are not always present on resulting form While their support was fairly prompt, they could not provide a workable fix. We are having to look for a production ready solution that has a working form with signature fields. This topic was modified 5 years, 1 month ago by ronsnow1.
Read on wp.org ↗ - ★★★★★ WebDeb9.8y ago
On Firefox – pencil icon doesn’t appear at all On Chrome – pencil icon appears – click it for a blank modal screen with no message. Lasts a couple of seconds then disappears. Try it – it might work for you. If it doesn’t – move on to another method.
Read on wp.org ↗
Latest updates
via wp.org changelogRecent releases and news for this plugin
- — Version 1.3.9 Update: plugin name and readme content updated 1.3.9
- — Version 1.3.8 Fix: codebase refactor 1.3.8
- — Version 1.3.7 Fix: admin notification issue resolved 1.3.7
- — Version 1.3.6 readme.txt: version update 1.3.6
- — Version 1.3.5 update: Jotform AI Chatbot plugin notification added 1.3.5
- — Version 1.3.4 docs: update description 1.3.4
Security history
via Wordfence IntelligenceThe 1 disclosed vulnerability is patched in the current version (1.4.0). Sites still on an older version should update.
- Patched Medium · 6.4 Jotform Online Forms <= 1.3.1 - Authenticated(Contributor+) Stored Cross-Site Scripting via Shortcode ↗2024-04-18 CVE-2024-2542 Improper Neutralization of Input During Web Page Generation Affects <= 1.3.1 Patched in 1.3.2
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
5 of 8 pass · checked 2 Nov 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Create and embed secure online forms in WordPress using Jotform’s drag-and-drop builder, with PCI and HIPAA..."
- ✓ Has a FAQ 8 questions in the FAQ.
- ✓ FAQ asks real questions 8 of 8 read like questions a user would type.
- ! Names who it is for One audience phrase ("ideal for"); say who the plugin is for and what they use it for.
- ✓ Names what it works with Mentions Mailchimp, HubSpot, Stripe, PayPal and 4 more.
- ! Headings and lists 8 headings and 0 lists; assistants quote headed sections and bullet lists, not paragraphs.
- ✓ Enough to quote 6,144 characters of description.
- ! Tags match the text Only 2 of 5 tags appear in the text ("custom form", "online contact form", "WordPress form plugin" missing).
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2022-09-05 10K+ → 20K+ up after 1279 days in tier
- 2019-03-06 9K+ → 10K+ up after 91 days in tier
- 2018-12-05 10K+ → 9K+ down after 610 days in tier
- 2017-04-04 9K+ → 10K+ up after 179 days in tier
- 2016-10-07 8K+ → 9K+ up after 42 days in tier
- 2016-08-26 6K+ → 8K+ up
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Gutena Forms – Contact Form, Survey Form, Feedback Form, Booking Form, and Custom Form Builder 20K+ installs · 4.2★ · 4 shared tags A -
Happyforms – Form Builder for WordPress: Drag & Drop Contact Forms, Surveys, Payments & Multipurpose Forms 20K+ installs · 4.4★ · 4 shared tags A -
WPForms – AI Form Builder for WordPress – Contact Forms, Payment Forms, Survey Form, Quiz & More 5M+ installs · 4.8★ · 3 shared tags A -
Fluent Forms – Customizable Contact Forms, Survey, Quiz, & Conversational Form Builder 800K+ installs · 4.8★ · 3 shared tags A -
Forminator Forms – Contact Form, Payment Form & Custom Form Builder 600K+ installs · 4.8★ · 3 shared tags A -
Formidable Forms – Contact Form, Survey, Quiz, Payment, Calculator Form & Custom Form Builder 300K+ installs · 4.8★ · 3 shared tags A
Embed this report card
Drop a live Pulse card for Online Forms — Customizable Payment, Contact, Quiz, Survey Form Builder – Jotform into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/embed-form" width="480" height="300" style="border:0" loading="lazy" title="Online Forms — Customizable Payment, Contact, Quiz, Survey Form Builder – Jotform — Plugin Pulse"></iframe> Online Forms — Customizable Payment, Contact, Quiz, Survey Form Builder – Jotform: 20K+ active installs, 3.2★ (29 reviews). Plugin Pulse (WP Mayor), as of 2026-11-02. https://plugins.wpmayor.com/plugin/embed-form
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