Customer Support Software, Live Chat, & Marketing Automation
by formilla-live-chat · Chat & Support
Customer Support Software for WooCommerce with live chat, real-time cart information, email, and in-app messaging using Formilla Edge marketing automa …
84 health vs 63 average across 356 Chat & Support plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Biggest win: Rating quality
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Daily downloads
Since 2022-10-05 · 1,381 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
35
now · peak 194
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Downloads per 1k installs · 30d
Engagement proxy · release spikes are signal, a long slide is an aging base
Estimated active installs
wp.org reports only “30+”. The real number sits in this band.
Refined from the date this plugin crossed into its current band.
Install history · since 2022-10-04 · 1,378 observations
Details
Growth timeline
Install-band crossings we have observed, and how long each band took to outgrow
- 2026-06-15 20+ → 30+ up after 1 days in band
- 2026-06-14 30+ → 20+ down after 68 days in band
- 2026-04-07 40+ → 30+ down after 150 days in band
- 2025-11-08 50+ → 40+ down after 5 days in band
- 2025-11-03 40+ → 50+ up after 2 days in band
- 2025-11-01 50+ → 40+ down after 3 days in band
- 2025-10-29 40+ → 50+ up after 1 days in band
- 2025-10-28 50+ → 40+ down after 6 days in band
Competes with
The plugins that solve the same job, ranked by shared tags then reach — closest match first
-
Tidio – Live Chat & AI Chatbots 80K+ installs · 4.7★ · 3 shared tags A -
Free Live Chat Support 600+ installs · 3.9★ · 3 shared tags B -
Charla Live Chat 500+ installs · 4.0★ · 3 shared tags B -
Support Board Cloud 200+ installs · 4.1★ · 3 shared tags C -
txt.me – Omnichannel Live Chat, Chat Triggers, Incoming and Outgoing Email 20+ installs · 3.9★ · 3 shared tags D -
ChatbotGPT 10+ installs · 4.0★ · 3 shared tags D
Embed this report card
Drop a live Pulse card for Customer Support Software, Live Chat, & Marketing Automation into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/formilla-chat-and-marketing" width="480" height="300" style="border:0" loading="lazy" title="Customer Support Software, Live Chat, & Marketing Automation — Plugin Pulse"></iframe> Customer Support Software, Live Chat, & Marketing Automation: 30+ active installs, 5.0★ (2 reviews). Plugin Pulse (WP Mayor), as of 2026-07-17. https://plugins.wpmayor.com/plugin/formilla-chat-and-marketing