HAPPY – Helpdesk Support Ticket System
by VillaTheme · Chat & Support
WordPress support ticket system & helpdesk plugin. Features a custom ticket form builder, canned replies, and integrated FAQs/Knowledge Base.
80 health vs 62 average across 384 Chat & Support plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Biggest win: Rating quality
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Daily downloads
Since 2024-07-24 · 723 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
161
now · peak 224
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Downloads per 1k installs · 30d
Engagement proxy · release spikes are signal, a long slide is an aging base
Estimated active installs
wp.org reports only “10+”. The real number sits in this band.
Refined from the date this plugin crossed into its current band.
Install history · since 2024-08-06 · 711 observations
Details
Growth timeline
Install-band crossings we have observed, and how long each band took to outgrow
- 2025-02-18 — → 10+ up
Competes with
The plugins that solve the same job, ranked by shared tags then reach — closest match first
-
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 10K+ installs · 4.8★ · 4 shared tags A -
Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System 2K+ installs · 4.2★ · 3 shared tags A -
Zendesk Support for WordPress 2K+ installs · 3.2★ · 3 shared tags D -
WP Advanced Ticket System, Elite Support Helpdesk 200+ installs · 4.0★ · 3 shared tags B -
HB FreshDesk 10+ installs · 3.6★ · 3 shared tags B - H HappyFox Helpdesk 10+ installs · 3.6★ · 3 shared tags D
Embed this report card
Drop a live Pulse card for HAPPY – Helpdesk Support Ticket System into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/happy-helpdesk-support-ticket-system" width="480" height="300" style="border:0" loading="lazy" title="HAPPY – Helpdesk Support Ticket System — Plugin Pulse"></iframe> HAPPY – Helpdesk Support Ticket System: 10+ active installs, 0.0★ (0 reviews). Plugin Pulse (WP Mayor), as of 2026-07-17. https://plugins.wpmayor.com/plugin/happy-helpdesk-support-ticket-system