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Hitsteps Web Analytics

by Hitsteps · Analytics

Track live WordPress visitors in real time with visitor journeys, referrers, profiles, heatmaps, WooCommerce context, and live chat.

⚠ Few reviews
How scoring works →
83 Health · B
Maintenance 100/100
Rating quality 72/100
Support 70/100

83 health vs 64 average across 1,028 Analytics plugins

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

90 / 100

Excellent listing optimization

Biggest win: Rating quality

Update recency 100/100
WP compatibility 100/100
Rating quality 58/100
Listing tuning 100/100

To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.

Get the full rank-higher report →

Daily downloads

Since 2022-10-05 · 1,426 days · wp.org + Plugin Pulse archive

+549% vs prior 30d
11Downloads · Aug 26

30-day downloads

Rolling 30-day volume · peaks are release surges

1.6K

now · peak 1.7K

1.6K30d downloads · Aug 26

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

Hitsteps Web Analyti · #7638 you Burst Statistics · #237 StatCounter · #611 Aurora Heatmap · #1370

Rating trend

Star average over time · dips mark rough releases

3.9Stars · Aug 26

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

2.1Kper 1k installs · Aug 26

Release cadence

Occasionally updated
from wp.org release tags

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

2

releases in the last 12 months

2mo ago

latest release · v5.93

407

tagged releases on record

Recent releases

5.93 · 2mo ago5.92 · 3mo ago5.91 · 1.3y ago5.90 · 1.5y ago5.89 · 1.6y ago5.88 · 2.5y ago5.87 · 2.9y ago5.86 · 2.9y ago5.85 · 3.3y ago5.84 · 3.5y ago5.83 · 3.7y ago5.82 · 4.3y ago5.81 · 4.3y ago5.80 · 4.4y ago

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v5.93 43%
v5.91 30%
v5.88 7.5%
v5.90 5%
Older / other versions 15%

Estimated active installs

The public count shows “800+”. Our estimate pins where the real number sits.

tracked estimate
800–900 ≈870

Refined from the date this plugin crossed into its current band.

Install history · since 2015-03-10 · 1,433 observations

800Installs · Aug 26

Estimated value

What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.

Est. annual revenue

N/A

Est. acquisition value

N/A

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from. The recent download trend is too spiky to read.

Details

Version
5.96
Last updated
17d ago
Added
2013-11-19 · 12 yrs old
Requires WP
2.7
Tested up to
7.1
Requires PHP
5.3

Recent reviews

All reviews on wp.org ↗
  1. Armin Nikdel
    2.5y ago

    I’ve been using Hitsteps on my website, and it’s like having a magnifying glass for my visitors. I am only using free version of it. It shows me where people are coming from and what they’re looking at. The live chat feature lets me talk to my visitors directly, which is nice. It took me a bit to understand how to use everything, but their support team was very helpful.

    Read on wp.org ↗
  2. halilkaldik
    4.7y ago

    good plug in for my business

    Read on wp.org ↗
  3. eastwestauto
    5.5y ago

    This product does an incredible job of providing me with visitor analytic data, real-time, hourly, daily, and monthly statistics, referral code tracking for analytic data on every inbound link we have, which is critical to know which campaigns are performing best, page by page performance statistics, and so much more I can’t even quantify it all. When a visitor on our site, we can follow them with a heatmap and get inciteful data about where their mouse and eyes move throughout the page, helping us to learn how our content is organized. We can better test the mobile responsiveness of every page as we are given not only visitor IP addresses, but desktop vs. mobile vs. tablet, operating system, os version, browser, browser version, whether they are connected to a cat5 or wireless connection, powered or battery (and how much battery the user currently has), and so much more data so we can learn about who our visitors and customers are, when they visit, how long they visit, and a complete history of how they navigated from a landing page to other pages on our site, and how long they were on every page. The amount of information that we get from hitsteps, for general visitor information and also for specific referral marketing tracking information is indispensable to my company. As with any other good product, you begin with free version with understandable feature limitations, and move up from there. I have also received great support on the product without problematic language barriers and delays. Great support and my suggestions have been very well received also. This is a great company to work with. Final review: Outstanding value!

    Read on wp.org ↗
  4. brayansong
    7.2y ago

    From my point of view Hitsteps actually does it job very well on my business. Compare to other analytic systems, Hitsteps is really user friendly and provide me useful insight of my customers and users. I like the heatmap feature the most, keep up the good work, Hitsteps team! This topic was modified 7 years, 1 month ago by brayansong.

    Read on wp.org ↗
  5. Anonymous
    7.3y ago

    I have been using HS for quite a while and I`m very happy so far. The support always is there for you. I dislike everything Google and after long searching, HS came up. I love UI and it gives me all the information I need. I also like when they show real website speed from the user side. There are more goodies inside such triggers that I love too. <strong>To those who give 1-star review because HS service is not free.</strong> I tried a free version first, but couldn`t resist supporting the team behind. Before you give one star for something that is not free and takes your pride “cheapy man” expectation, then take Big Bro Google, which is free, but…watch out and take a closer look. READ IT.

    Read on wp.org ↗
  6. B3S
    10.8y ago

    NOT FREE. price for a Basic Licence is 9,99USD… CRAZY

    Read on wp.org ↗
  7. xrundel1
    12.1y ago

    This plugin requires obtaining API to get it working and its works via third party system that mean plugin spy on other people websites. I removed it in 5 minutes after installation, wouldn’t recommend to anyone!

    Read on wp.org ↗

Known vulnerabilities

via Wordfence Intelligence

2 disclosed vulnerabilities on record for this plugin, all fixed in the current version. Sites on older versions stay exposed until they update.

  1. 2023-10-06 CVE-2023-45268 Cross-Site Request Forgery (CSRF) Affects <= 5.86 Patched in 5.87
  2. 2023-10-03 CVE-2023-45057 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 5.86 Patched in 5.87

Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.

CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.

Behavioral tests

via WP Hive

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0

Low memory footprint
Low page-speed impact
Runs on latest PHP + WP
No PHP errors
No JS errors
Activates cleanly
No resource errors
No external HTTP errors
Optimized database use
Frequently updated

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

  1. 2026-04-28 900+ → 800+ down after 328 days in tier
  2. 2025-06-04 1K+ → 900+ down after 2 days in tier
  3. 2025-06-02 900+ → 1K+ up after 10 days in tier
  4. 2025-05-23 1K+ → 900+ down after 1 days in tier
  5. 2025-05-22 900+ → 1K+ up after 1 days in tier
  6. 2025-05-21 1K+ → 900+ down after 482 days in tier
  7. 2024-01-25 900+ → 1K+ up after 1 days in tier
  8. 2024-01-24 1K+ → 900+ down after 1 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Compare head to head →

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Preview card ↗

Hitsteps Web Analytics: 800+ active installs, 3.9★ (7 reviews). Plugin Pulse (WP Mayor), as of 2026-08-30. https://plugins.wpmayor.com/plugin/hitsteps-visitor-manager