Live Chat (+ Chatbots) with Slack for WordPress
by Hybrid.Chat · Chat & Support
Free Live Chat for Wordpress, Facebook pages, SMS via Slack or Mattermost. Automate engagement using Chatbots, built using simple spreadsheets.
50 health vs 63 average across 672 Chat & Support plugins
Removal-risk signals
53/100Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.
- Long abandoned. No update in 6+ years — the top precursor to removal once a vulnerability is found.
- Falling behind WordPress. Tested up to WordPress 5.5.20.
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Under-optimized
Biggest win: Update recency
To rank higher: Last updated 2197 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Daily downloads
Since 2022-10-06 · 1,425 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
77
now · peak 139
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “20+”. Our estimate pins where the real number sits.
Modeled within the band wp.org reports; tightens as we track daily.
Install history · since 2019-07-18 · 1,383 observations
Estimated value
What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.
Est. annual revenue
Est. acquisition value
No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.
Details
Reviewer account pattern
from wp.org reviewer profiles15 of the last 16 four- and five-star reviews came from accounts created within a month of posting the review, and 14 of those landed between 2019-11-01 and 2019-11-11.
Registering a wp.org account just to leave a review is common and often entirely legitimate. The share here is unusually high for the sample, so it's worth keeping in mind while reading the reviews.
Recent reviews
All reviews on wp.org ↗- ★★★★★ anthoneydisouza46.8y ago
The application itself is always improving and it’s already one of the best apps for live chat in my books, the features they are adding and integration they have already blows everything else out there out of the water. The plugin is simple to install and works flawlessly. Really can’t say enough about what this is and how every company should be taking advantage of this.
Read on wp.org ↗ - ★★★★★ jamesmcdonald1306.8y ago
Great app for Live chat as well as automated chats and list building. Increase customer reach and expand sales. Highly recommended. Installation and making a bot is cake walk.
Read on wp.org ↗ - ★★★★★ charlesdavis196.8y ago
Super easy to install, super easy to use. And the team over at hybrid.Chat are responsive. I have found that they are always available when I have a random question. If you want to see how the plugin works, just message them on their site. CEO will walk you thru, lol.
Read on wp.org ↗ - ★★★★★ markhawkins746.8y ago
Fills a gap in the WordPress plugin ecosystem, this is one of the essential marketing tools I install on each of my websites. Super responsive and friendly support too!
Read on wp.org ↗ - ★★★★★ elizabethwaghmare6.8y ago
Wow. Just wow. Plugin installation is quick and easy, no costly accounts required, great look and feel and does what it says.
Read on wp.org ↗ - ★★★★★ anilkumar7655t6.8y ago
This is a must have tool for any marketer. You will get insight to your customers like you have never had before. The product has several great integration for marketing automation and hopefully many more to come! Thanks for the great product team HC!
Read on wp.org ↗ - ★★★★★ rebeccaanders16.8y ago
Great plugin and implementation. But lacks is a. Being able to put my leads in lists to classify them on HC dashboard b. Being able to import existing leads by email
Read on wp.org ↗ - ★★★★★ dorothyfinch6.8y ago
This plugin does it all, intuitive bot automation and human take over, useful free version, and excellent customer support. It also integrates seamlessly into WordPress and the installation process is simple, and immediate. Training bot via spreadsheets is the easiest and most intuitive way I can imagine.
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 7.2.16 · WP 5.3.1
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-08-31 30+ → 20+ down after 247 days in tier
- 2025-12-27 40+ → 30+ down after 10 days in tier
- 2025-12-17 30+ → 40+ up after 2 days in tier
- 2025-12-15 40+ → 30+ down after 1 days in tier
- 2025-12-14 30+ → 40+ up after 36 days in tier
- 2025-11-08 40+ → 30+ down after 3 days in tier
- 2025-11-05 30+ → 40+ up after 3 days in tier
- 2025-11-02 40+ → 30+ down after 4 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Social Intents – Live Chat 400+ installs · 3.7★ · 2 shared tags C -
Chatlio Live Chat for Slack 100+ installs · 3.9★ · 2 shared tags B -
Smallchat for WordPress 10+ installs · 4.0★ · 2 shared tags D
-
HubSpot All-In-One Marketing – Forms, Popups, Live Chat 200K+ installs · 4.3★ · 1 shared tag B -
Call Now Button – The #1 Click to Call Button for WordPress 200K+ installs · 4.7★ · 1 shared tag A -
3CX Free Live Chat, Calls & Messaging 100K+ installs · 4.6★ · 1 shared tag A
Embed this report card
Drop a live Pulse card for Live Chat (+ Chatbots) with Slack for WordPress into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/hybrid-chat" width="480" height="300" style="border:0" loading="lazy" title="Live Chat (+ Chatbots) with Slack for WordPress — Plugin Pulse"></iframe> Live Chat (+ Chatbots) with Slack for WordPress: 20+ active installs, 4.9★ (16 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/hybrid-chat