Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode
by ThemeAtelier · Chat & Support
Also makes 16 other plugins · 5.7K+ installs across the portfolio →
Unlimited customer support tool that allows visitors to engage using Viber.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
Not scored
no reviews to score from
Active installs
300+
≈310 estimated
Momentum
+25%
downloads vs prior 30d
Biggest opportunity: Swap “chat” and “customer” for “viber chat” and “chat bubble”. “chat” isn't earning its slot: you're not in the first 24 results for its own search. “viber chat” sits at #4 untagged, close enough for a declared tag to move it up. “customer” isn't earning its slot: you're not in the first 24 results for its own search. “chat bubble” sits at #14 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
Not scored yet. Nobody has reviewed this plugin, so a grade would come from directory averages rather than from anything measured here.
Install conversion
How it's measured →2.4%
of downloads still active
At least 300 of 12.3K lifetime downloads are still running, above its category: the median Chat & Support plugin keeps 0.8%, across 627 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 4 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Most to gain: Rating quality
Updated 161 days ago
Tested up to WordPress 7.0.8, the current branch or newer
No reviews yet, so wp.org scores it as a middling unrated listing
5 of 5 tags set · short description in place
To rank higher: No reviews yet. wp.org scores an unrated plugin as middling on rating, so the first good reviews lift it.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
45
Momentum
Holding steady
0.0
Velocity
places per keyword, 22d
33%
Breadth
of keywords climbing, 22d
+0.2
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| viber chat | #4 | #19 | up 1 |
| viber your tag | #5 | #20 | 0 |
| chat bubble | #14 | #21 | up 1 |
| bubble | #21 | #23 | up 2 |
| bubble chat | #17 | #22 | 0 |
| chat your tag | Not in the top 24 | ||
| customer your tag | Not in the top 24 | ||
| messaging your tag | Not in the top 24 | ||
| support your tag | Not in the top 24 | ||
9 searches this plugin appeared in over the last 90 days, 5 listed. 4 left out as unrelated or noise (years, numbers, stray words). 4 of its tags aren't in the top 24 for their own search.
What to do about it
- Swap “chat” and “customer” for “viber chat” and “chat bubble”. “chat” isn't earning its slot: you're not in the first 24 results for its own search. “viber chat” sits at #4 untagged, close enough for a declared tag to move it up. “customer” isn't earning its slot: you're not in the first 24 results for its own search. “chat bubble” sits at #14 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
Daily downloads
Since 18 Nov 2022 · 1,443 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 2.8K · peaks are release surges
Directory rank
Ranked about #10,100 to #11,100, alongside the other plugins at 300+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 21 Oct 2026.
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Actively maintainedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
4
releases in the last 12 months
5mo ago
latest release · v2.0.0 · 23 May 2026
12
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 52% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “300+”. Our estimate pins where the real number sits.
Crossed into this band 20 days ago and a band this size takes about a year or more to cross, so the real count is still just over 300.
Install history since 17 Nov 2022
Security history
via Wordfence Intelligence1 open vulnerability affects the current version (2.0.0). 1 of 2 disclosed are patched.
- Patched Medium · 6.4 Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode <= 1.7.3 - Authenticated (Contributor+) Stored Cross-Site Scripting ↗2025-01-06 CVE-2024-12457 Improper Neutralization of Input During Web Page Generation Affects <= 1.7.3 Patched in 1.7.4
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 7.0.1
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
8 of 8 pass · checked 26 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Unlimited customer support tool that allows visitors to engage using Viber."
- ✓ Has a FAQ 4 questions in the FAQ.
- ✓ FAQ asks real questions 4 of 4 read like questions a user would type.
- ✓ Names who it is for Names its audience or use cases ("for businesses", "ideal for", "use this").
- ✓ Names what it works with Mentions Elementor, Gutenberg.
- ✓ Headings and lists 5 headings and 1 list.
- ✓ Enough to quote 7,623 characters of description.
- ✓ Tags match the text All 5 tags appear in the text.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-10-11 200+ → 300+ up after 89 days in tier
- 2026-07-14 300+ → 200+ down after 158 days in tier
- 2026-02-06 400+ → 300+ down after 50 days in tier
- 2025-12-18 300+ → 400+ up after 69 days in tier
- 2025-10-10 400+ → 300+ down after 91 days in tier
- 2025-07-11 300+ → 400+ up after 35 days in tier
- 2025-06-06 200+ → 300+ up after 9 days in tier
- 2025-05-28 100+ → 200+ up after 10 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Facebook Chat Plugin – Live Chat Plugin for WordPress 70K+ installs · 3.6★ · 2 shared tags D -
Intercom 5K+ installs · 3.6★ · 2 shared tags C -
chat-me-now 4K+ installs · 4.1★ · 2 shared tags D -
LeadBooster Chatbot by Pipedrive 2K+ installs · 3.9★ · 2 shared tags B -
Chatbot with IBM watsonx Assistant 400+ installs · 4.3★ · 2 shared tags C -
n8n Chat Widget 300+ installs · 4.0★ · 2 shared tags C
Embed this report card
Drop a live Pulse card for Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/chat-viber" width="480" height="300" style="border:0" loading="lazy" title="Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode — Plugin Pulse"></iframe> Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode: 300+ active installs, no reviews yet. Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/chat-viber
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