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LiveChat for Easy Digital Downloads

by Text · Chat & Support

Also makes 5 other plugins · 12.1K+ installs across the portfolio →

Live chat WordPress plugin that allows you to integrate LiveChat on your Easy Digital Downloads website.

⚠ Stale⚠ Likely abandoned⚠ Few reviews
How scoring works →
45 Health · D
Maintenance 3/100
Rating quality 76/100
Support 70/100

45 health vs 62 average across 672 Chat & Support plugins

High removal-risk signals

63/100

Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.

  • Long abandoned. No update in 6+ years — the top precursor to removal once a vulnerability is found.
  • Compatibility drift. Tested only up to WordPress 5.2.26, well behind 6.8.

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

40 / 100

Under-optimized

Biggest win: Update recency

Update recency 1/100
WP compatibility 15/100
Rating quality 52/100
Listing tuning 100/100

To rank higher: Last updated 2547 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.

Get the full rank-higher report →

Daily downloads

Since 2022-10-06 · 1,425 days · wp.org + Plugin Pulse archive

-11% vs prior 30d
1Downloads · Aug 26

30-day downloads

Rolling 30-day volume · peaks are release surges

31

now · peak 58

3130d downloads · Aug 26

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

LiveChat for Easy Di · #44681 you LiveAgent · #9722 HeySpark · #11983 KP Fastest Tidio Cha · #15146

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

3.1Kper 1k installs · Aug 26

Release cadence

No release in a year
from wp.org release tags

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

0

releases in the last 12 months

7.0y ago

latest release · v1.4.2

14

tagged releases on record

Recent releases

1.4.2 · 7.0y ago1.4.1 · 7.0y ago1.4.0 · 7.0y ago1.3.4 · 7.0y ago1.3.3 · 7.1y ago1.3.1 · 7.2y ago1.3.0 · 7.6y ago1.2.3 · 7.6y ago1.2.2 · 7.7y ago1.2.1 · 7.8y ago1.2.0 · 7.8y ago1.1.1 · 8.0y ago1.1.0 · 8.0y ago1.0.0 · 8.5y ago

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v1.4 100%

Estimated active installs

The public count shows “10+”. Our estimate pins where the real number sits.

modeled estimate
10–20 ≈16

Modeled within the band wp.org reports; tightens as we track daily.

Install history · since 2022-10-05 · 1,374 observations

10Installs · Aug 26

Estimated value

What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.

Est. annual revenue

N/A

Est. acquisition value

N/A

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

Details

Version
1.4.2
Last updated
7.0y ago
Added
2018-02-01 · 8 yrs old
Requires WP
4.0
Tested up to
5.2.26
Requires PHP
5.6

Recent reviews

All reviews on wp.org ↗
  1. ryann0tgosling
    8.2y ago

    I’m managing several online stores for my clients and whenever they need some online tool allowing them to communicate with their own customers, LiveChat is the way to go. Glad to see that they’ve expanded their list of plugins with EDD – the installation through a plugin may not be a substantially easier than doing it through adding code manually but it surely saves some time. And yet again I don’t need to personally modify the code with JS to include some of the chat window features that other chat providers are lacking. One click and, without my custom development, I can see the cart details right during a chat, which is great! Looking forward to see more from your guys – maybe some additional options that are normally available through JS?

    Read on wp.org ↗
  2. mikeythedev03
    8.5y ago

    Really good and dead-easy to use live chat plugin. I appreciate that, even though the company (LiveChat) provides you with the open JS-API documentation, some of the options that are available with JS API have been included directly within the plugin itself. Basically you do not have to dabble in the code, saving the time for configuring the live chat account itself. Also, the possibility to refresh the cart’s value, based on an AJAX call, is kinda awesome – not overloading the resources of my server is always a nice touch when using additional assets. I also like the fact that, after setting up the account with LiveChat, there are some additional apps within the software itself, so I can for example integrate the chat window with my Facebook page and Hubspot CRM – awesome sauce! Looking forward to see how the plugin (and the software) will develop in the future – for now I’m glad I have chosen LiveChat! Wishing thought that they would either redesign or slightly change their ticketing system. It’s OK (I guess) but it’s missing some of the useful features available on the market.

    Read on wp.org ↗

Behavioral tests

via WP Hive

Automated install-time checks, tested on PHP 7.2.16 · WP 5.4

Low memory footprint
Low page-speed impact
Runs on latest PHP + WP
No PHP errors
No JS errors
Activates cleanly
No resource errors
No external HTTP errors
Optimized database use
Frequently updated

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

No tier crossings observed yet.

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Compare head to head →

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Preview card ↗

LiveChat for Easy Digital Downloads: 10+ active installs, 5.0★ (2 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/livechat-for-easy-digital-downloads