LiveChat for Easy Digital Downloads
by Text · Chat & Support
Also makes 5 other plugins · 12.1K+ installs across the portfolio →
Live chat WordPress plugin that allows you to integrate LiveChat on your Easy Digital Downloads website.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
D 45/100
Stale · Likely abandoned · Few reviews
Active installs
10+
≈17 estimated
Momentum
-18%
low volume, under 1,000 downloads a month
Biggest opportunity: “chat plugin”, “live chat” and “live chat plugin” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
45 health vs 64 average across 1,179 Chat & Support plugins
Install conversion
How it's measured →0.4%
of downloads still active
At least 10 of 2.8K lifetime downloads are still running, below its category: the median Chat & Support plugin keeps 0.8%, across 630 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
High removal-risk signals
63/100Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.
- Long abandoned. No update in 7+ years — the top precursor to removal once a vulnerability is found.
- Compatibility drift. Tested only up to WordPress 5.2.30, well behind 7.1.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Under-optimized
Most to gain: Update recency
Updated 2611 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 5.2.30; the current branch is 7.1
5.0★ over 2 reviews, weighted for review count to 4.1★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Last updated 2611 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
Not enough tracked days yet to call a direction. Momentum needs at least three keywords measured a week or more apart.
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| chat plugin your tag | Not in the top 24 | ||
| easy digital downloads your tag | Not in the top 24 | ||
| live chat your tag | Not in the top 24 | ||
| live chat plugin your tag | Not in the top 24 | ||
| live support your tag | Not in the top 24 | ||
4 searches this plugin appeared in over the last 90 days, 0 listed. 4 left out as unrelated or noise (years, numbers, stray words). 5 of its tags aren't in the top 24 for their own search.
What to do about it
- “chat plugin”, “live chat” and “live chat plugin” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 6 Oct 2022 · 1,489 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 58 · peaks are release surges
Directory rank
Ranked about #30,400 to #44,800, alongside the other plugins at 10+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 1 Nov 2026.
Update activity
Downloads in the last 30 days for every 1,000 active sites.
Not enough installs to measure. This needs at least 100 active sites; below that, a handful of downloads reads as tens of thousands.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
7.2y ago
latest release · v1.4.2 · 10 Sep 2019
14
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “10+”. Our estimate pins where the real number sits.
Modeled within the band wp.org reports; tightens as we track daily.
Install history since 5 Oct 2022
Recent reviews
All reviews on wp.org ↗- ★★★★★ ryann0tgosling8.4y ago
I’m managing several online stores for my clients and whenever they need some online tool allowing them to communicate with their own customers, LiveChat is the way to go. Glad to see that they’ve expanded their list of plugins with EDD – the installation through a plugin may not be a substantially easier than doing it through adding code manually but it surely saves some time. And yet again I don’t need to personally modify the code with JS to include some of the chat window features that other chat providers are lacking. One click and, without my custom development, I can see the cart details right during a chat, which is great! Looking forward to see more from your guys – maybe some additional options that are normally available through JS?
Read on wp.org ↗ - ★★★★★ mikeythedev038.7y ago
Really good and dead-easy to use live chat plugin. I appreciate that, even though the company (LiveChat) provides you with the open JS-API documentation, some of the options that are available with JS API have been included directly within the plugin itself. Basically you do not have to dabble in the code, saving the time for configuring the live chat account itself. Also, the possibility to refresh the cart’s value, based on an AJAX call, is kinda awesome – not overloading the resources of my server is always a nice touch when using additional assets. I also like the fact that, after setting up the account with LiveChat, there are some additional apps within the software itself, so I can for example integrate the chat window with my Facebook page and Hubspot CRM – awesome sauce! Looking forward to see how the plugin (and the software) will develop in the future – for now I’m glad I have chosen LiveChat! Wishing thought that they would either redesign or slightly change their ticketing system. It’s OK (I guess) but it’s missing some of the useful features available on the market.
Read on wp.org ↗
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
This plugin’s searches fall outside the topics measured so far. See the topics measured so far.
Readme readiness
8 of 8 pass · checked 29 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Live chat WordPress plugin that allows you to integrate LiveChat on your Easy Digital Downloads website."
- ✓ Has a FAQ 22 questions in the FAQ.
- ✓ FAQ asks real questions 22 of 22 read like questions a user would type.
- ✓ Names who it is for Names its audience or use cases ("if you sell", "use it", "if you have").
- ✓ Names what it works with Mentions Mailchimp, HubSpot, PayPal, Easy Digital Downloads and 2 more.
- ✓ Headings and lists 12 headings and 4 lists.
- ✓ Enough to quote 9,734 characters of description.
- ✓ Tags match the text All 5 tags appear in the text.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
No tier crossings observed yet.
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
LiveAgent – Omnichannel Help Desk & Live Chat Software 400+ installs · 4.1★ · 3 shared tags A -
HeySpark – Live Chat and Call Now Plugin 100+ installs · 4.1★ · 3 shared tags B -
KP Fastest Tidio Chat 100+ installs · 4.3★ · 3 shared tags D -
Chatnox Live Chat Plugin (Free & Paid Plans) 50+ installs · 4.1★ · 3 shared tags D -
Chat Metrics – Managed live chat plugin for wordpress 10+ installs · 3.6★ · 3 shared tags -
Live Chat 10+ installs · 3.6★ · 3 shared tags
Embed this report card
Drop a live Pulse card for LiveChat for Easy Digital Downloads into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/livechat-for-easy-digital-downloads" width="480" height="300" style="border:0" loading="lazy" title="LiveChat for Easy Digital Downloads — Plugin Pulse"></iframe> LiveChat for Easy Digital Downloads: 10+ active installs, 5.0★ (2 reviews). Plugin Pulse (WP Mayor), as of 2026-11-03. https://plugins.wpmayor.com/plugin/livechat-for-easy-digital-downloads
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