Chat Metrics – Managed live chat plugin for wordpress
by chatmetrics · Chat & Support
Chat Metrics is a 24/7 fully managed live chat service where you only get sales qualified leads. We convert your web traffic into leads.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
Not scored
no reviews to score from
Active installs
10+
≈17 estimated
Momentum
-37%
downloads vs prior 30d
Biggest opportunity: “chat plugin”, “live chat” and “live chat plugin” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Not scored yet. Nobody has reviewed this plugin, so a grade would come from directory averages rather than from anything measured here.
Install conversion
How it's measured →0.6%
of downloads still active
At least 10 of 1.8K lifetime downloads are still running, below its category: the median Chat & Support plugin keeps 0.8%, across 628 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
High removal-risk signals
63/100Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.
- Long abandoned. No update in 7+ years — the top precursor to removal once a vulnerability is found.
- Compatibility drift. Tested only up to WordPress 5.2.30, well behind 6.8.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Under-optimized
Most to gain: Update recency
Updated 2685 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 5.2.30; the current branch is 6.8
No reviews yet, so wp.org scores it as a middling unrated listing
5 of 5 tags set · short description in place
To rank higher: Last updated 2685 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
39
Momentum
Losing ground
-0.2
Velocity
places per keyword, 10d
20%
Breadth
of keywords climbing, 10d
-0.2
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| chat plugin your tag | Not in the top 24 | ||
| live chat your tag | Not in the top 24 | ||
| live chat plugin your tag | Not in the top 24 | ||
| wordpress chat your tag | Not in the top 24 | ||
| wordpress live chat your tag | Not in the top 24 | ||
5 searches this plugin appeared in over the last 90 days, 0 listed. 5 left out as unrelated or noise (years, numbers, stray words). 5 of its tags aren't in the top 24 for their own search.
What to do about it
- “chat plugin”, “live chat” and “live chat plugin” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 7 Oct 2022 · 1,485 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 155 · peaks are release surges
Directory rank
Ranked about #30,100 to #45,000, alongside the other plugins at 10+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 21 Oct 2026.
Update activity
Downloads in the last 30 days for every 1,000 active sites.
Not enough installs to measure. This needs at least 100 active sites; below that, a handful of downloads reads as tens of thousands.
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “10+”. Our estimate pins where the real number sits.
Modeled within the band wp.org reports; tightens as we track daily.
Install history since 6 Oct 2022
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 7.2.16 · WP 5.4
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
6 of 8 pass · checked 25 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Chat Metrics is a 24/7 fully managed live chat service where you only get sales qualified leads. We convert..."
- ✓ Has a FAQ 10 questions in the FAQ.
- ✓ FAQ asks real questions 10 of 10 read like questions a user would type.
- ✓ Names who it is for Names its audience or use cases ("for small businesses", "if you want").
- ! Names what it works with Names no plugin, service or platform it works with.
- ✓ Headings and lists 7 headings and 2 lists.
- ✓ Enough to quote 6,410 characters of description.
- ! Tags match the text Only 1 of 5 tags appear in the text ("chat plugin", "live chat plugin", "WordPress chat", "wordpress live chat" missing).
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
No tier crossings observed yet.
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Live Chat by User.com 100+ installs · 4.1★ · 4 shared tags D -
Live Chat Plugin for Elementor – LiveChat 40+ installs · 3.8★ · 4 shared tags B -
JivoChat Live Chat – WP live chat plugin for WordPress 10K+ installs · 4.9★ · 3 shared tags C -
Live Chat Plugin for WooCommerce – LiveChat 900+ installs · 4.3★ · 3 shared tags A -
LiveAgent – Omnichannel Help Desk & Live Chat Software 400+ installs · 4.1★ · 3 shared tags A -
HeySpark – Live Chat and Call Now Plugin 100+ installs · 4.1★ · 3 shared tags B
Embed this report card
Drop a live Pulse card for Chat Metrics – Managed live chat plugin for wordpress into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/chatmetrics" width="480" height="300" style="border:0" loading="lazy" title="Chat Metrics – Managed live chat plugin for wordpress — Plugin Pulse"></iframe> Chat Metrics – Managed live chat plugin for wordpress: 10+ active installs, no reviews yet. Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/chatmetrics
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