Orders Chat for WooCommerce
by Mykola Lukin · Chat & Support
Also makes 6 other plugins · 10.4K+ installs across the portfolio →
A conversation for every WooCommerce order: customers and your team message about it, with attachments, email notifications and scheduled messages.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
A 86/100
Few reviews
Active installs
100+
≈100 estimated
Momentum
+13%
downloads vs prior 30d
Biggest opportunity: Swap “chat” for “ajax chat”. “chat” isn't earning its slot: you're not in the first 24 results for its own search. “ajax chat” sits at #24 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
86 health vs 64 average across 1,177 Chat & Support plugins
Install conversion
How it's measured →3.2%
of downloads still active
At least 100 of 3.1K lifetime downloads are still running, above its category: the median Chat & Support plugin keeps 0.8%, across 630 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 2 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Most to gain: Rating quality
Updated 59 days ago
Tested up to WordPress 7.1.4, the current branch or newer
5.0★ over 2 reviews, smoothed to 4.13★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
43
Momentum
Holding steady
+0.3
Velocity
places per keyword, 17d
27%
Breadth
of keywords climbing, 17d
+0.2
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| ajax chat | #24 | #22 | down 1 |
| order chat | #15 | #23 | 0 |
| chat your tag | Not in the top 24 | ||
| customer support your tag | Not in the top 24 | ||
| messenger your tag | Not in the top 24 | ||
| orders your tag | Not in the top 24 | ||
| woocommerce your tag | Not in the top 24 | ||
14 searches this plugin appeared in over the last 90 days, 2 listed. 12 left out as unrelated or noise (years, numbers, stray words). 5 of its tags aren't in the top 24 for their own search.
What to do about it
- Swap “chat” for “ajax chat”. “chat” isn't earning its slot: you're not in the first 24 results for its own search. “ajax chat” sits at #24 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
Daily downloads
Since 23 Feb 2024 · 983 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 263 · peaks are release surges
Directory rank
Ranked about #13,300 to #16,400, alongside the other plugins at 100+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 1 Nov 2026.
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Occasionally updatedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
2
releases in the last 12 months
2mo ago
latest release · v4.0.0 · 4 Sep 2026
5
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “100+”. Our estimate pins where the real number sits.
Crossed into this band 14 days ago and a band this size takes about a year or more to cross, so the real count is still just over 100.
Install history since 22 Feb 2024
Recent reviews
All reviews on wp.org ↗- ★★★★★ Ahlan Creative1.2y ago
Fiturnya sangat berguna, apalagi yang berbayar sangat bermanfaat!
Read on wp.org ↗ - ★★★★★ jackeid2.4y ago
This plugin is very helpful if your customers have a question about their order, then they can quickly and easily write a message. I had a small problem with the plugin but the support answered me quickly and fixed the problem.
Read on wp.org ↗
Security history
via Wordfence IntelligenceThe 1 disclosed vulnerability is patched in the current version (4.0.0). Sites still on an older version should update.
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
6 of 8 pass · checked 27 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ! Says what it does Short description names no action; say what the plugin does for the site.
- ✓ Has a FAQ 8 questions in the FAQ.
- ✓ FAQ asks real questions 8 of 8 read like questions a user would type.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions WooCommerce, REST API.
- ✓ Headings and lists 7 headings and 3 lists.
- ✓ Enough to quote 2,797 characters of description.
- ✓ Tags match the text 4 of 5 tags appear in the text; "customer support" does not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-10-19 90+ → 100+ up after 8 days in tier
- 2026-10-11 100+ → 90+ down after 34 days in tier
- 2026-09-07 90+ → 100+ up after 2 days in tier
- 2026-09-05 100+ → 90+ down after 450 days in tier
- 2025-06-12 90+ → 100+ up after 1 days in tier
- 2025-06-11 100+ → 90+ down after 21 days in tier
- 2025-05-21 90+ → 100+ up after 32 days in tier
- 2025-04-19 80+ → 90+ up after 1 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Facebook Chat Plugin – Live Chat Plugin for WordPress 70K+ installs · 3.6★ · 2 shared tags D -
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ installs · 5.0★ · 2 shared tags A -
Zendesk Chat 10K+ installs · 3.9★ · 2 shared tags D -
MxChat – AI Chatbot & Content Generation for WordPress 2K+ installs · 4.7★ · 2 shared tags A -
AxiaChat AI – Free AI Chatbot (Answers Customers Automatically) 500+ installs · 4.5★ · 2 shared tags A -
Google for WooCommerce 800K+ installs · 2.8★ · 1 shared tag C
Embed this report card
Drop a live Pulse card for Orders Chat for WooCommerce into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/orders-chat-for-woocommerce" width="480" height="300" style="border:0" loading="lazy" title="Orders Chat for WooCommerce — Plugin Pulse"></iframe> Orders Chat for WooCommerce: 100+ active installs, 5.0★ (2 reviews). Plugin Pulse (WP Mayor), as of 2026-11-02. https://plugins.wpmayor.com/plugin/orders-chat-for-woocommerce
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