Pure Chat – Live Chat & More!

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 59% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

15 of the last 25 four- and five-star reviews came from accounts created within a month of posting the review, and 9 of those landed between 2017-08-16 and 2017-09-15.

Registering a wp.org account just to leave a review is common and often entirely legitimate. The share here is unusually high for the sample, so it's worth keeping in mind while reading the reviews.

1. ★★★★★ wjtours

   3.1y ago

   Thank you for contacting us , someone will be with you soon .

   Read on wp.org ↗
2. ★★★★★ rdawatford

   5.0y ago

   Just downloaded and tried it. Really clean an efficient. Will upload to my other sites as well.

   Read on wp.org ↗
3. ★★★★★ dualaudi

   5.9y ago

   Adds a lot of overhead, which can not be optimized – slows your site down. Good luck trying to speed optimize your site if you use this. Nice render blocking scripts dynamically loaded.

   Read on wp.org ↗
4. ★★★★★ wpodeskstar

   6.4y ago

   Works just like it says – easy to set up – easy to use.

   Read on wp.org ↗
5. ★★★★★ The_Mask

   6.8y ago

   Doesn’t work on my website even if I followed the installation procedure step by step. Technical support is poor.

   Read on wp.org ↗
6. ★★★★★ Gingerbread Man

   7.5y ago

   It works grate, but it does add a bit of extra time to to load your website when enabled. It uses Javascript, so that is heavy weight. I do like the dashboard and mobile app, no issues with those. This topic was modified 7 years, 4 months ago by Gingerbread Man.

   Read on wp.org ↗
7. ★★★★★ wlashack

   7.6y ago

   I love Pure Chat because it is simple and working. It offers everything needed for all usual scenarios yet keeps things easy. Thanks!

   Read on wp.org ↗
8. ★★★★★ ehlanafoley

   8.1y ago

   Steer clear, it seemed to be a great plugin but it slows your site to the point of no return and when removed it basically deleted my site front page. FAB I’d suggest having a look for other options before installing this plugin. NO response since initially posting my first review 2 months ago. This topic was modified 7 years, 11 months ago by ehlanafoley. This topic was modified 7 years, 9 months ago by ehlanafoley.

   Read on wp.org ↗

Recent releases and news for this plugin

1. — Version 2.41 Security updates with escapes 2.41
2. — Version 2.4 Added event origin check Added text sanitization 2.4
3. — Version 2.31 Security Enhancements and bug fixes for enhancements. 2.31
4. — Version 2.3 Enhanced security measures to address vulnerabilities. 2.3
5. — Version 2.22 Updated visuals with new icons and images 2.22
6. — Version 2.21 Update tested to version. 2.21

3 disclosed vulnerabilities on record for this plugin, all fixed in the current version. Sites on older versions stay exposed until they update.

1. Medium · 6.1 Pure Chat – Live Chat & More! <= 2.4 - Reflected Cross-Site Scripting via purechatWidgetName Parameter ↗
   2025-02-18 CVE-2024-13736 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 2.4 Patched in 2.41
2. Medium · 5.4 Pure Chat – Live Chat Plugin & More! <= 2.22 - Cross-Site Request Forgery ↗
   2024-06-05 CVE-2024-35673 Cross-Site Request Forgery (CSRF) Affects <= 2.22 Patched in 2.23
3. Medium · 6.4 Pure Chat – Live Chat Plugin & More! <= 2.22 - Authenticated (Subscriber+) Stored Cross-Site Scripting ↗
   2024-05-08 CVE-2024-3595 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 2.22 Patched in 2.23

Automated install-time checks, tested on PHP 8.1.12 · WP 6.8

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2026-02-05 4K+ → 3K+ down after 2 days in tier
2. 2026-02-03 3K+ → 4K+ up after 5 days in tier
3. 2026-01-29 4K+ → 3K+ down after 312 days in tier
4. 2025-03-23 5K+ → 4K+ down after 199 days in tier
5. 2024-09-05 6K+ → 5K+ down after 1 days in tier
6. 2024-09-04 5K+ → 6K+ up after 2 days in tier
7. 2024-09-02 6K+ → 5K+ down after 204 days in tier
8. 2024-02-11 7K+ → 6K+ down after 185 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• LiveChat – Live Chat Plugin for WP Websites 10K+ installs · 4.5★ · 2 shared tags A
• WPChat – Live Chat & Messaging Widget for Customer Support 4K+ installs · 4.0★ · 2 shared tags B
• HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service 2K+ installs · 4.3★ · 2 shared tags A
• Livebeep – Chatbot, Live Chat, CRM & Digital Marketing 400+ installs · 4.1★ · 2 shared tags B
• Provide Support Live Chat 200+ installs · 4.0★ · 2 shared tags B
• Chatlio Live Chat for Slack 100+ installs · 3.9★ · 2 shared tags B

Embed this report card

Drop a live Pulse card for Pure Chat – Live Chat & More! into a readme, a review or a deck. It updates itself.

Pure Chat – Live Chat & More!: 3K+ active installs, 4.1★ (45 reviews). Plugin Pulse (WP Mayor), as of 2026-08-29. https://plugins.wpmayor.com/plugin/pure-chat