Live Chat by User.com
by User.com · Chat & Support
With Live Chat by User.com you can chat with any visitor on your website with a simple Wordpress plugin.
54 health vs 62 average across 672 Chat & Support plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Room to improve
Biggest win: Update recency
To rank higher: Last updated 725 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Daily downloads
Since 2022-10-05 · 1,427 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
98
now · peak 173
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 53% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “100+”. Our estimate pins where the real number sits.
Refined from the date this plugin crossed into its current band.
Install history · since 2019-07-19 · 1,383 observations
Estimated value
What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.
Est. annual revenue
Est. acquisition value
No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.
Details
Recent reviews
All reviews on wp.org ↗- ★★★★★ benwordpress6.1y ago
A pretty cool plugin for live chat for any website. You can connect to their app software and get a ton of other features, besides just chat.
Read on wp.org ↗ - ★★★★★ rafau949.9y ago
It’s really handy tool, let call it: all-in-one. It has most of the features that I personally need. What’s most important, it’s cheaper than rival companies!
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 6.6.1
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-04-17 200+ → 100+ down after 2 days in tier
- 2026-04-15 100+ → 200+ up after 1 days in tier
- 2026-04-14 200+ → 100+ down after 1 days in tier
- 2026-04-13 100+ → 200+ up after 2 days in tier
- 2026-04-11 200+ → 100+ down after 5 days in tier
- 2026-04-06 100+ → 200+ up after 19 days in tier
- 2026-03-18 200+ → 100+ down after 8 days in tier
- 2026-03-10 100+ → 200+ up after 2 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Live Chat Plugin for Elementor – LiveChat 40+ installs · 3.8★ · 4 shared tags B -
Chat Metrics – Managed live chat plugin for wordpress 10+ installs · 3.6★ · 4 shared tags D -
Live Chat Plugin for WooCommerce – LiveChat 1K+ installs · 4.3★ · 3 shared tags A -
LiveAgent – Omnichannel Help Desk & Live Chat Software 400+ installs · 4.1★ · 3 shared tags C -
KP Fastest Tidio Chat 100+ installs · 4.3★ · 3 shared tags D -
WP Chatbull 10+ installs · 4.3★ · 3 shared tags D
Embed this report card
Drop a live Pulse card for Live Chat by User.com into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/userengage-live-chat-marketing-automation-integration" width="480" height="300" style="border:0" loading="lazy" title="Live Chat by User.com — Plugin Pulse"></iframe> Live Chat by User.com: 100+ active installs, 5.0★ (2 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/userengage-live-chat-marketing-automation-integration