Lime Connect (formerly Userlike) – WordPress Live Chat plugin
by Lime Connect · AI
Free live chat plugin to chat with the visitors of your website. Integrate a beautiful and fully customizable chat box. Hosted in Europe.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
A 85/100
Few reviews
Active installs
800+
≈900 estimated
Momentum
-13%
downloads vs prior 30d
Biggest opportunity: Swap “ai agents”, “ai chatbots” and “ai support” for “wordpress live chat plugin”, “europe” and “voice chat”. “ai agents” isn't earning its slot: you're not in the first 24 results for its own search. “wordpress live chat plugin” sits at #13 untagged, close enough for a declared tag to move it up. “ai chatbots” isn't earning its slot: you're not in the first 24 results for its own search. “europe” sits at #17 untagged, close enough for a declared tag to move it up. “ai support” isn't earning its slot: you're not in the first 24 results for its own search. “voice chat” sits at #19 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
85 health vs 77 average across 3,394 AI plugins
Install conversion
How it's measured →1.8%
of downloads still active
At least 800 of 45.3K lifetime downloads are still running, above its category: the median AI plugin keeps 1.4%, across 1,010 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other AI plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 5 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Most to gain: Rating quality
Updated 26 days ago
Tested up to WordPress 7.1.4, the current branch or newer
4.0★ over 4 reviews, smoothed to 4.09★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
37
Momentum
Losing ground
-0.5
Velocity
places per keyword, 28d
19%
Breadth
of keywords climbing, 28d
-0.3
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| wordpress live chat plugin | #13 | #23 | 0 |
| europe | #17 | #16 | 0 |
| live chat plugin | #21 | #23 | 0 |
| wordpress live chat | #22 | #23 | 0 |
| chat box | #24 | #24 | 0 |
| voice chat | #19 | #17 | down 1 |
| voice agent | #22 | #16 | down 4 |
| slack live chat | #18 | #22 | down 1 |
| telegram live chat | #23 | #21 | up 1 |
| ai agents your tag | Not in the top 24 | ||
| ai chatbots your tag | Not in the top 24 | ||
| ai support your tag | Not in the top 24 | ||
| live chat your tag | Not in the top 24 | ||
| messaging your tag | Not in the top 24 | ||
53 searches this plugin appeared in over the last 90 days, 9 listed. 44 left out as unrelated or noise (years, numbers, stray words). 5 of its tags aren't in the top 24 for their own search.
What to do about it
- Swap “ai agents”, “ai chatbots” and “ai support” for “wordpress live chat plugin”, “europe” and “voice chat”. “ai agents” isn't earning its slot: you're not in the first 24 results for its own search. “wordpress live chat plugin” sits at #13 untagged, close enough for a declared tag to move it up. “ai chatbots” isn't earning its slot: you're not in the first 24 results for its own search. “europe” sits at #17 untagged, close enough for a declared tag to move it up. “ai support” isn't earning its slot: you're not in the first 24 results for its own search. “voice chat” sits at #19 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
Daily downloads
Since 5 Oct 2022 · 1,488 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 1.7K · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Actively maintainedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
5
releases in the last 12 months
4mo ago
latest release · v2.9 · 26 Jun 2026
21
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 42% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “800+”. Our estimate pins where the real number sits.
Crossed into this band yesterday and a band this size takes about a year or more to cross, so the real count is still just under 900.
Install history since 4 Sep 2019
Security history
via Wordfence IntelligenceThe 1 disclosed vulnerability is patched in the current version (2.9). Sites still on an older version should update.
- 2023-03-21 CVE-2023-23734 Improper Neutralization of Input During Web Page Generation Affects <= 2.2 Patched in 2.3
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 7.0.1
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
7 of 8 pass · checked 28 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Free live chat plugin to chat with the visitors of your website. Integrate a beautiful and fully customizab..."
- ✓ Has a FAQ 6 questions in the FAQ.
- ✓ FAQ asks real questions 6 of 6 read like questions a user would type.
- ! Names who it is for One audience phrase ("suitable for"); say who the plugin is for and what they use it for.
- ✓ Names what it works with Mentions Mailchimp, Slack, Telegram, Instagram and 1 more.
- ✓ Headings and lists 5 headings and 1 list.
- ✓ Enough to quote 5,072 characters of description.
- ✓ Tags match the text 3 of 5 tags appear in the text; "ai chatbots", "ai support" do not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-10-30 900+ → 800+ down after 131 days in tier
- 2026-06-21 1K+ → 900+ down
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
RingQ Free Live Chat, Calls & Messaging 20+ installs · 3.6★ · 2 shared tags -
Helloify Contact Form and Live Chat 10+ installs · 3.6★ · 2 shared tags -
HubSpot All-In-One Marketing – Forms, Popups, Live Chat 200K+ installs · 4.3★ · 1 shared tag A -
3CX Free Live Chat, Calls & Messaging 100K+ installs · 4.6★ · 1 shared tag A -
Facebook Chat Plugin – Live Chat Plugin for WordPress 70K+ installs · 3.6★ · 1 shared tag D -
Tidio – Live Chat & AI Chatbots 70K+ installs · 4.7★ · 1 shared tag A
Embed this report card
Drop a live Pulse card for Lime Connect (formerly Userlike) – WordPress Live Chat plugin into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/userlike" width="480" height="300" style="border:0" loading="lazy" title="Lime Connect (formerly Userlike) – WordPress Live Chat plugin — Plugin Pulse"></iframe> Lime Connect (formerly Userlike) – WordPress Live Chat plugin: 800+ active installs, 4.0★ (4 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/userlike
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