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Usersnap

by Usersnap · Analytics

Usersnap: The feedback platform designed to capture, organize, and respond to user feedback seamlessly.

Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.

⚠ Stale⚠ Likely abandoned⚠ Few reviews

Health

C 58/100

Stale · Likely abandoned · Few reviews

Active installs

400+

≈480 estimated

Momentum

+4%

downloads vs prior 30d

Biggest opportunity: One page off on “user acceptance testing tool”. #13 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.

How scoring works →
58 Health · C
Maintenance 19/100
Rating quality 75/100
Support 70/100
Security 98/100

58 health vs 67 average across 1,832 Analytics plugins

Install conversion

How it's measured →

0.7%

of downloads still active

At least 400 of 59.3K lifetime downloads are still running, below its category: the median Analytics plugin keeps 1.2%, across 1,011 plugins.

Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Analytics plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.

Removal-risk signals

28/100

Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.

  • Not actively maintained. No update in about 2 years.

Details

Version
4.20
Last updated
2.4y ago
Added
2011-11-17 · 14 yrs old
Requires WP
3.0
Tested up to
6.5.14
Requires PHP
—

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

63 / 100

Room to improve

Most to gain: Update recency

Update recency 27/100

Updated 859 days ago, past the ~180 days where wp.org starts discounting

WP compatibility 77/100

Tested up to WordPress 6.5.14; the current branch is 6.8

Rating quality 58/100

4.1★ over 7 reviews, smoothed to 4.10★ and held back under 25 reviews

Listing tuning 100/100

5 of 5 tags set · short description in place

To rank higher: Last updated 859 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.

Get the full rank-higher report →

Daily downloads

Since 5 Oct 2022 · 1,490 days · wp.org + Plugin Pulse archive

+4% vs prior 30d
02 Nov 2026

30-day downloads

Rolling 30-day volume · peak 3K · peaks are release surges

4262 Nov 2026

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

Usersnap · #9685youSite Kit by Google · #7MonsterInsights · #24GTM4WP · #83

Rating trend

Star average over time · dips mark rough releases

4.12 Nov 2026

Health trend

Composite health score, snapshotted daily

582 Nov 2026

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

1.1K2 Nov 2026

Release cadence

No release in a year
from wp.org release tags

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

0

releases in the last 12 months

2.4y ago

latest release · v4.20 · 26 Jun 2024

56

tagged releases on record

Recent releases

4.20 · 26 Jun 20244.19 · 23 Apr 20244.18 · 6 Feb 20234.17 · 1 Feb 20234.16 · 14 Dec 20224.15 · 9 May 20224.14 · 2 Feb 20224.13 · 24 Jun 20214.12 · 24 Jun 20214.11 · 23 Jun 20214.10 · 20 May 20214.9 · 8 Jun 20204.8 · 27 Mar 20204.7 · 16 May 2018

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin · 75% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v4.20 75%
v4.13 7.5%
v4.18 6.8%
v4.8 5.4%
Older / other versions 5.8%

Estimated active installs

The public count shows “400+”. Our estimate pins where the real number sits.

tracked estimate
400–500 ≈480

Crossed into this band 3 months ago and a band this size takes about a year or more to cross, so the real count is still just under 500.

Install history since 10 Mar 2015

4002 Nov 2026

Security history

via Wordfence Intelligence

The 1 disclosed vulnerability is patched in the current version (4.20). Sites still on an older version should update.

  1. 2023-02-02 CVE-2022-47607 Improper Neutralization of Input During Web Page Generation Affects <= 4.16 Patched in 4.17

Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.

CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.

AI assistants

How it's measured →

Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.

Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.

Readme readiness

5 of 8 pass · checked 1 Nov 2026

Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.

  • ! Says what it does Short description names no action; say what the plugin does for the site.
  • ✓ Has a FAQ 10 questions in the FAQ.
  • ✓ FAQ asks real questions 10 of 10 read like questions a user would type.
  • ! Names who it is for Never says who the plugin is for or what they use it for.
  • ✓ Names what it works with Mentions HubSpot, Slack, Facebook.
  • ✓ Headings and lists 3 headings and 2 lists.
  • ✓ Enough to quote 4,755 characters of description.
  • ! Tags match the text Only 0 of 5 tags appear in the text ("browser screenshot tool", "bug tracking tool", "screen recording feedback", "user acceptance testing tool", "website feedback tool" missing).

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

  1. 2026-08-16 500+ → 400+ down after 6 days in tier
  2. 2026-08-10 400+ → 500+ up after 1 days in tier
  3. 2026-08-09 500+ → 400+ down after 456 days in tier
  4. 2025-05-10 600+ → 500+ down after 1 days in tier
  5. 2025-05-09 500+ → 600+ up after 6 days in tier
  6. 2025-05-03 600+ → 500+ down after 2 days in tier
  7. 2025-05-01 500+ → 600+ up after 6 days in tier
  8. 2025-04-25 600+ → 500+ down after 35 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Embed this report card

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Preview card ↗

Usersnap: 400+ active installs, 4.1★ (7 reviews). Plugin Pulse (WP Mayor), as of 2026-11-02. https://plugins.wpmayor.com/plugin/usersnap

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