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Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation

by Automattic · Email & Marketing

Also makes 68 other plugins · 18.2M+ installs across the portfolio →

The CRM for small businesses. Manage leads, invoicing, billing, email marketing, clients, contacts, quotes, automation. Works with WooCommerce too.

How scoring works →
87 Health · A
Maintenance 100/100
Rating quality 83/100
Support 70/100

87 health vs 63 average across 1,297 Email & Marketing plugins

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

93 / 100

Excellent listing optimization

Well tuned across the board

Update recency 100/100
WP compatibility 100/100
Rating quality 85/100
Listing tuning 100/100
Support resolution 75/100

Daily downloads

Since 2022-10-05 · 1,425 days · wp.org + Plugin Pulse archive

+28% vs prior 30d
369Downloads · Aug 26

30-day downloads

Rolling 30-day volume · peaks are release surges

33.4K

now · peak 112.6K

33.2K30d downloads · Aug 26

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

Jetpack CRM · #1060 you LeadConnector · #1374 ERP: Complete HR, Ac · #3155 WP Fusion Lite · #3220

Rating trend

Star average over time · dips mark rough releases

4.3Stars · Aug 26

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

1.1Kper 1k installs · Aug 26

Release cadence

Actively maintained
from wp.org release tags

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

7

releases in the last 12 months

3mo ago

latest release · v6.8.1

268

tagged releases on record

Recent releases

6.8.1 · 3mo ago6.8.0 · 4mo ago6.7.3 · 6mo ago6.7.2 · 7mo ago6.7.2-beta · 7mo ago6.7.1 · 7mo ago6.7.0 · 9mo ago6.6.1 · 1.1y ago6.6.0 · 1.1y ago6.5.1 · 1.6y ago6.5.0 · 1.6y ago6.4.4 · 2.1y ago6.4.3 · 2.3y ago6.4.2 · 2.4y ago

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin · 65% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v6.8 65%
v6.7 17%
Older / other versions 17%

Estimated active installs

The public count shows “30K+”. Our estimate pins where the real number sits.

tracked estimate
30K–40K ≈39K

Refined from the date this plugin crossed into its current band.

Install history · since 2017-03-24 · 1,465 observations

30KInstalls · Aug 26

Estimated value

What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.

Est. annual revenue

N/A

Est. acquisition value

N/A

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price.

Details

Version
6.8.3
Last updated
11d ago
Added
2016-07-04 · 10 yrs old
Requires WP
6.0
Tested up to
7.0.4
Requires PHP
7.4

Recent reviews

All reviews on wp.org ↗
  1. mdedsm
    7mo ago

    I’ve been using Jetpack CRM for over 5 years across my own and real client projects, and it has proven to be a solid, flexible CRM for WordPress-based businesses. One of its biggest strengths is how extensible it is, the data structure, hooks, and overall architecture make it possible to adapt the CRM to very specific business workflows. I’ve successfully implemented deep customizations that go well beyond the default feature set by integrating other plugins, this is key. That said, this is not a “no-code” CRM if your needs are complex. For advanced customizations, integrations, or workflow changes, you’ll need a developer who understands WordPress and the plugin’s internals. The support team is clear about this, which I appreciate. If you’re looking for a CRM that grows with your business and doesn’t lock you into a rigid system, Jetpack CRM is a strong choice (I can also help if you have any specific needs). The original “NO BS CRM” still stands true, but customizations can make this the ultimate tool for business success and automations.

    Read on wp.org ↗
  2. brnwp
    9mo ago

    I’m not an expert and I’m just starting to use it: my impression is very favorable, it seems like an excellent CRM. The support is very professional. Just like their products. Always a very positive experience, really. Thanks a lot! Every time I’ve needed support, I’ve always received the best possible assistance: the utmost professionalism and exceptional courtesy—truly the best. This topic was modified 3 months, 4 weeks ago by brnwp. This topic was modified 1 week, 5 days ago by brnwp.

    Read on wp.org ↗
  3. jcoppage
    12mo ago

    Welp! It installs great and looks fantastic, however when I tried to create a form several times, the only field that showed up was email. I kept looking for ways to overcome this with no luck. I then installed another form to use with it but saw no way to put the two together. If you’re better at WP maybe you’ll have better luck.

    Read on wp.org ↗
  4. Florian
    1.1y ago

    For now, i only tried the free version and i get green lights to take it in PRO version.Jetpack CRM seems fine to me even if i don’t deploy it live on my WooCommerce installation.Globally the interface is ok… but seems little old-fashioned-style and need obviously several modern UX Improvements.Same for the UX wording used on the UI… its adding sometimes cognitive charge to understand some simply effect or rules throughout the tool.About the features, il love the way we can manage contacts and sort them as “type” during the marketing cycle journey.Same for the ease to manage Quotes, Bills, and transactions and the agility to adapt if needed.what is missing for me : Better integrations of thirds Woo extensions (when its automatic) WooCommerce Tax for instance, but i think its probablement the same with other automatic Woo extensions.what i need to test : The portal what is a very nice feature, i need to see if it integrates seamlessly with my builder (Cornerstone).

    Read on wp.org ↗
  5. Emre O.
    1.2y ago

    I was actually very excited when I first installed it, it seemed very user-friendly and feature-rich. But I deleted the plugin when I saw that a very basic feature was missing. There is no feature to add products to invoices and quotes. You cannot create invoices or quotes by selecting Woocommerce products. It is useless without this.

    Read on wp.org ↗
  6. pows2024
    1.3y ago

    I paid for the Enterprise license through April 2026. Currently, this license is on my development site, I want to transfer it to my production site. I have been trying to get this resolved for over a month, but little to no response from support. If the policy is to fill out the form for support, then support should respond. in a timely manner This has be going on for over a month. At least they could let me know the status. Support apologized for the communication issue. They were very friendly and helpful. The good news is that the issue is now resolved. Now, I am happy and back in business. Thanks again Stef for looking into this. This topic was modified 1 year, 2 months ago by pows2024. This topic was modified 1 year, 2 months ago by pows2024.

    Read on wp.org ↗
  7. paulwr
    1.5y ago

    We purchased a plugin that didn’t work out as well as we anticipated and I applied for a refund in a support ticket on Sunday. Monday morning, DONE! If we ever see something else that appeals to us that JetPack has a solution for, we won’t hesitate to try it out.

    Read on wp.org ↗
  8. nebu1980
    1.6y ago

    Just getting started with JetPack CRM. Bumped into something that I couldn’t solve right away. Contacted support and they helped me out immediately. Not by telling me what to do, but by actually doing it for me! Best start of using a new piece of software

    Read on wp.org ↗

Latest updates

via wp.org changelog

Recent releases and news for this plugin

  1. 2026-08-18 Version 6.8.3 Fix Activity panel header icon rendering (#37) Don’t let self-reported details replace contact fields already filled in (#30) Check that the current user may view a list view type before returning its data. Task and form 6.8.3
  2. 2026-07-27 Version 6.8.2 Improve remote image handling in PDF generation (#10) 6.8.2
  3. 2026-05-28 Version 6.8.1 Changed Remove unneeded development and documentation files from the published plugin. Update package dependencies. Fixed Client Portal: Prevent PHP fatal when downloading PDFs. 6.8.1

Known vulnerabilities

via Wordfence Intelligence

8 disclosed vulnerabilities on record for this plugin, all fixed in the current version. Sites on older versions stay exposed until they update.

  1. 2026-02-16 CVE-2026-22356 Improper Control of Filename for Include/Require Statement in PHP Program ('PHP Remote File Inclusion') Affects <= 6.7.0 Patched in 6.7.1
  2. 2024-10-28 Exposure of Sensitive Information to an Unauthorized Actor Affects < 4.2.4 Patched in 4.2.4
  3. 2023-09-12 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 5.5.0 Patched in 5.5.1
  4. 2023-09-12 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 5.5.0 Patched in 5.5.1
  5. 2023-04-18 CVE-2022-3342 Deserialization of Untrusted Data Affects <= 5.3.1 Patched in 5.4.0
  6. 2023-03-05 CVE-2023-27429 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 5.4.4 Patched in 5.5.0
  7. 2022-12-19 CVE-2022-4497 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 5.4.4 Patched in 5.5
  8. 2022-11-21 CVE-2022-3919 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') Affects <= 5.4.2 Patched in 5.4.3

Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.

CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.

Behavioral tests

via WP Hive

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0

Low memory footprint
Low page-speed impact
Runs on latest PHP + WP
No PHP errors
No JS errors
Activates cleanly
No resource errors
No external HTTP errors
Optimized database use
Frequently updated

Languages

via translate.wordpress.org

Translated into 40 languages, 4 at 90% or more

Portuguese (Brazil) 100%
Czech 99%
Polish 99%
Ukrainian 98%
Spanish (Spain) 74%
Greek 63%
Norwegian (Bokmål) 63%
Spanish (Colombia) 63%
Spanish (Ecuador) 63%
Swedish 63%
Spanish (Venezuela) 58%
Spanish (Mexico) 54%
German 53%
Portuguese (Portugal) 51%
German (Formal) 50%
Japanese 47%
Dutch 45%
Portuguese (Portugal) AO90 45%
Italian 41%
Romanian 35%
French (France) 27%
Albanian 25%
Russian 25%
Dutch (Formal) 20%

Plus 16 more locales with partial translations.

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

  1. 2024-07-26 40K+ → 30K+ down after 2 days in tier
  2. 2024-07-24 30K+ → 40K+ up after 1 days in tier
  3. 2024-07-23 40K+ → 30K+ down after 523 days in tier
  4. 2023-02-16 30K+ → 40K+ up

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Compare head to head →

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Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation: 30K+ active installs, 4.3★ (152 reviews). Plugin Pulse (WP Mayor), as of 2026-08-29. https://plugins.wpmayor.com/plugin/zero-bs-crm