Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation
by Automattic · Email & Marketing
Also makes 68 other plugins · 18.2M+ installs across the portfolio →
The CRM for small businesses. Manage leads, invoicing, billing, email marketing, clients, contacts, quotes, automation. Works with WooCommerce too.
87 health vs 63 average across 1,297 Email & Marketing plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Well tuned across the board
Daily downloads
Since 2022-10-05 · 1,425 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
33.4K
now · peak 112.6K
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Actively maintainedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
7
releases in the last 12 months
3mo ago
latest release · v6.8.1
268
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 65% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “30K+”. Our estimate pins where the real number sits.
Refined from the date this plugin crossed into its current band.
Install history · since 2017-03-24 · 1,465 observations
Estimated value
What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.
Est. annual revenue
Est. acquisition value
No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price.
Details
Recent reviews
All reviews on wp.org ↗- ★★★★★ mdedsm7mo ago
I’ve been using Jetpack CRM for over 5 years across my own and real client projects, and it has proven to be a solid, flexible CRM for WordPress-based businesses. One of its biggest strengths is how extensible it is, the data structure, hooks, and overall architecture make it possible to adapt the CRM to very specific business workflows. I’ve successfully implemented deep customizations that go well beyond the default feature set by integrating other plugins, this is key. That said, this is not a “no-code” CRM if your needs are complex. For advanced customizations, integrations, or workflow changes, you’ll need a developer who understands WordPress and the plugin’s internals. The support team is clear about this, which I appreciate. If you’re looking for a CRM that grows with your business and doesn’t lock you into a rigid system, Jetpack CRM is a strong choice (I can also help if you have any specific needs). The original “NO BS CRM” still stands true, but customizations can make this the ultimate tool for business success and automations.
Read on wp.org ↗ - ★★★★★ brnwp9mo ago
I’m not an expert and I’m just starting to use it: my impression is very favorable, it seems like an excellent CRM. The support is very professional. Just like their products. Always a very positive experience, really. Thanks a lot! Every time I’ve needed support, I’ve always received the best possible assistance: the utmost professionalism and exceptional courtesy—truly the best. This topic was modified 3 months, 4 weeks ago by brnwp. This topic was modified 1 week, 5 days ago by brnwp.
Read on wp.org ↗ - ★★★★★ jcoppage12mo ago
Welp! It installs great and looks fantastic, however when I tried to create a form several times, the only field that showed up was email. I kept looking for ways to overcome this with no luck. I then installed another form to use with it but saw no way to put the two together. If you’re better at WP maybe you’ll have better luck.
Read on wp.org ↗ - ★★★★★ Florian1.1y ago
For now, i only tried the free version and i get green lights to take it in PRO version.Jetpack CRM seems fine to me even if i don’t deploy it live on my WooCommerce installation.Globally the interface is ok… but seems little old-fashioned-style and need obviously several modern UX Improvements.Same for the UX wording used on the UI… its adding sometimes cognitive charge to understand some simply effect or rules throughout the tool.About the features, il love the way we can manage contacts and sort them as “type” during the marketing cycle journey.Same for the ease to manage Quotes, Bills, and transactions and the agility to adapt if needed.what is missing for me : Better integrations of thirds Woo extensions (when its automatic) WooCommerce Tax for instance, but i think its probablement the same with other automatic Woo extensions.what i need to test : The portal what is a very nice feature, i need to see if it integrates seamlessly with my builder (Cornerstone).
Read on wp.org ↗ - ★★★★★ Emre O.1.2y ago
I was actually very excited when I first installed it, it seemed very user-friendly and feature-rich. But I deleted the plugin when I saw that a very basic feature was missing. There is no feature to add products to invoices and quotes. You cannot create invoices or quotes by selecting Woocommerce products. It is useless without this.
Read on wp.org ↗ - ★★★★★ pows20241.3y ago
I paid for the Enterprise license through April 2026. Currently, this license is on my development site, I want to transfer it to my production site. I have been trying to get this resolved for over a month, but little to no response from support. If the policy is to fill out the form for support, then support should respond. in a timely manner This has be going on for over a month. At least they could let me know the status. Support apologized for the communication issue. They were very friendly and helpful. The good news is that the issue is now resolved. Now, I am happy and back in business. Thanks again Stef for looking into this. This topic was modified 1 year, 2 months ago by pows2024. This topic was modified 1 year, 2 months ago by pows2024.
Read on wp.org ↗ - ★★★★★ paulwr1.5y ago
We purchased a plugin that didn’t work out as well as we anticipated and I applied for a refund in a support ticket on Sunday. Monday morning, DONE! If we ever see something else that appeals to us that JetPack has a solution for, we won’t hesitate to try it out.
Read on wp.org ↗ - ★★★★★ nebu19801.6y ago
Just getting started with JetPack CRM. Bumped into something that I couldn’t solve right away. Contacted support and they helped me out immediately. Not by telling me what to do, but by actually doing it for me! Best start of using a new piece of software
Read on wp.org ↗
Latest updates
via wp.org changelogRecent releases and news for this plugin
- 2026-08-18 Version 6.8.3 Fix Activity panel header icon rendering (#37) Don’t let self-reported details replace contact fields already filled in (#30) Check that the current user may view a list view type before returning its data. Task and form 6.8.3
- 2026-07-27 Version 6.8.2 Improve remote image handling in PDF generation (#10) 6.8.2
- 2026-05-28 Version 6.8.1 Changed Remove unneeded development and documentation files from the published plugin. Update package dependencies. Fixed Client Portal: Prevent PHP fatal when downloading PDFs. 6.8.1
Known vulnerabilities
via Wordfence Intelligence8 disclosed vulnerabilities on record for this plugin, all fixed in the current version. Sites on older versions stay exposed until they update.
- 2026-02-16 CVE-2026-22356 Improper Control of Filename for Include/Require Statement in PHP Program ('PHP Remote File Inclusion') Affects <= 6.7.0 Patched in 6.7.1
- 2024-10-28 Exposure of Sensitive Information to an Unauthorized Actor Affects < 4.2.4 Patched in 4.2.4
- 2023-09-12 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 5.5.0 Patched in 5.5.1
- 2023-09-12 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 5.5.0 Patched in 5.5.1
- 2023-03-05 CVE-2023-27429 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 5.4.4 Patched in 5.5.0
- 2022-12-19 CVE-2022-4497 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 5.4.4 Patched in 5.5
- 2022-11-21 CVE-2022-3919 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') Affects <= 5.4.2 Patched in 5.4.3
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 7.0
Languages
via translate.wordpress.orgTranslated into 40 languages, 4 at 90% or more
Plus 16 more locales with partial translations.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2024-07-26 40K+ → 30K+ down after 2 days in tier
- 2024-07-24 30K+ → 40K+ up after 1 days in tier
- 2024-07-23 40K+ → 30K+ down after 523 days in tier
- 2023-02-16 30K+ → 40K+ up
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
LeadConnector 20K+ installs · 3.1★ · 2 shared tags B -
ERP: Complete HR, Accounting & CRM Suite Built for WooCommerce 5K+ installs · 4.3★ · 2 shared tags A -
WP Fusion Lite – Marketing Automation and CRM Integration for WordPress 5K+ installs · 4.8★ · 2 shared tags A -
Groundhogg — CRM, Newsletters, and Marketing Automation 2K+ installs · 4.8★ · 2 shared tags A -
Manago AI & Leadoo AI 1K+ installs · 3.8★ · 2 shared tags B -
Leadfox for WordPress 200+ installs · 3.6★ · 2 shared tags B
Embed this report card
Drop a live Pulse card for Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/zero-bs-crm" width="480" height="300" style="border:0" loading="lazy" title="Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation — Plugin Pulse"></iframe> Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation: 30K+ active installs, 4.3★ (152 reviews). Plugin Pulse (WP Mayor), as of 2026-08-29. https://plugins.wpmayor.com/plugin/zero-bs-crm