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wp.org search vs our merit ranking: “client portal”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “client portal”, we agree with wp.org on the top plugin, and our order differs from theirs on 11 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Automattic For Agencies Client shows at wp.org #4 but places #14 on merit, a gap of 10 places. Its 20K+ installs carry it up the search order; its 5.0★ average from 2 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

ACF Frontend Admin by DynamiApps places #10 on merit, 4.5★ from 160 reviews, but shows at wp.org #19. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 Client Portal – Private user pages and login 3K+ · 4.3★ (23) wp.org #1 2 User Private Files – Secure File Sharing and Client Portal Plugin 1K+ · 4.4★ (57) wp.org #2 ↑1 3 Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation 30K+ · 4.3★ (152) wp.org #3 ↓1 4 Client Portal : SuiteDash Direct Login 1K+ · 4.9★ (117) wp.org #5 ↓1 1 too low 5 User Profile Builder – Beautiful User Registration Forms, User Profiles & User Role Editor 40K+ · 4.7★ (738) wp.org #10 ↑2 5 too low 6 WP Customer Area 10K+ · 4.0★ (89) wp.org #8 2 too low 7 Masteriyo LMS – LMS Course Builder, Quizzes & Certificates 6K+ · 4.8★ (185) wp.org #13 ↑2 6 too low 8 OAuth Single Sign On – SSO (OAuth Client) 6K+ · 4.9★ (327) wp.org #16 ↓5 8 too low 9 Adminify – White Label, Admin Menu Editor, Login Customizer 6K+ · 4.3★ (109) wp.org #15 ↑1 6 too low 10 ACF Frontend Admin by DynamiApps 8K+ · 4.5★ (160) wp.org #19 ↓6 9 too low 11 Protect Uploads 30K+ · 4.8★ (12) wp.org #11 12 Bit CRM: Sales CRM Manage Lead, Contact, Deal, Invoice, Client Portal & Collect Payment 300+ · 5.0★ (4) wp.org #6 ↑1 6 too high 13 FileDeck – Document Library, Download Manager & Client Portal 100+ · 5.0★ (4) wp.org #7 ↑15 6 too high 14 Automattic For Agencies Client 20K+ · 5.0★ (2) wp.org #4 ↑1 10 too high 15 Pay with Vipps and MobilePay for WooCommerce 5K+ · 4.8★ (13) wp.org #17 2 too low 16 Legal Text Connector of the IT-Recht Kanzlei 10K+ · 4.3★ (6) wp.org #9 7 too high 17 Clinked Client Portal 70+ · 4.5★ (8) wp.org #18 1 too low 18 WP-CRM System – Manage Clients and Projects 700+ · 3.9★ (15) wp.org #22 ↑1 4 too low 19 Client Power Tools Portal 20+ · 5.0★ (2) wp.org #12 ↓2 7 too high 20 PortalPilot – Client Portal, File Sharing and Client Management 100+ · 0.0★ (0) wp.org #14 6 too high 21 Chatwoot Client Portal by ICT Shift 30+ · 0.0★ (0) wp.org #20 ↓1 1 too high 22 Constellation Client Portal 10+ · 0.0★ (0) wp.org #23 ↑1 1 too low 23 Sopro 500+ · 5.0★ (1) wp.org #24 1 too low 24 Bullhorn Career Portal WordPress Plugin 1K+ · 2.0★ (1) wp.org #21 ↓1 3 too high

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.