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wp.org search vs our merit ranking: “customer referral program”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “customer referral program”, we agree with wp.org on the top plugin, and our order differs from theirs on 10 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

RewardsWP – Loyalty Points & Referral Program for WooCommerce shows at wp.org #8 but places #22 on merit, a gap of 14 places. Its 100+ installs carry it up the search order; its 5.0★ average from 2 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Email Marketing for WooCommerce by Omnisend places #10 on merit, 4.9★ from 169 reviews, but shows at wp.org #22. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 Affiliate Program Suite — SliceWP Affiliates 10K+ · 4.9★ (111) wp.org #1 ↑1 2 Gratisfaction- Loyalty, Rewards , Referral, Birthday and Giveaway Program 600+ · 4.8★ (205) wp.org #2 ↑1 3 Points and Rewards for WooCommerce – Create Loyalty Programs, Reward Customer Purchases, Referral Points, User Badges, and Gamification 6K+ · 4.5★ (180) wp.org #3 ↑1 4 ReferralCandy for WooCommerce – Advanced Referral & Affiliate Program 300+ · 4.9★ (211) wp.org #4 ↑1 5 Loyalty Points Rewards and Referral for WooCommerce – WPLoyalty 3K+ · 5.0★ (310) wp.org #6 ↑1 1 too low 6 Points Management System For Gamification, Ranks, Badges, and Loyalty Rewards Program – myCred 10K+ · 4.6★ (472) wp.org #7 ↓6 1 too low 7 Affilia – Affiliate Program 500+ · 4.7★ (14) wp.org #5 ↑1 2 too high 8 Coupon Affiliates – Affiliate Plugin for WooCommerce 5K+ · 4.9★ (77) wp.org #13 ↑2 5 too low 9 Wallet System for WooCommerce – Digital Wallet, Buy Now Pay Later (BNPL), Instant Cashback, Referral program, Partial & Subscription Payments 1K+ · 4.9★ (65) wp.org #14 ↓1 5 too low 10 Email Marketing for WooCommerce by Omnisend 40K+ · 4.9★ (169) wp.org #22 ↑1 12 too low 11 MyRewards 2K+ · 4.7★ (58) wp.org #18 7 too low 12 Affiliates 2K+ · 4.5★ (137) wp.org #23 ↑1 11 too low 13 Goaffpro Affiliate Marketing 4K+ · 4.8★ (44) wp.org #21 ↑1 8 too low 14 Simple Points and Rewards for WooCommerce – Create a Loyalty Program 400+ · 5.0★ (7) wp.org #9 5 too high 15 Affiliates for WooCommerce – Affiliate Program, Referral Tracking & Commission Payouts 300+ · 5.0★ (8) wp.org #10 5 too high 16 Gratisfaction- Contests Giveaways Referral Loyalty Rewards and Birthdays Program 20+ · 5.0★ (16) wp.org #16 17 Customer Referral Program | Refer a Friend Software 70+ · 4.3★ (24) wp.org #17 18 Affiliates Manager 8K+ · 4.1★ (61) wp.org #24 6 too low 19 FluentAffiliate – Affiliate Program Management Suite, Affiliates Manager 2K+ · 4.6★ (7) wp.org #11 8 too high 20 EchoRewards – Refer a Friend Rewards Program for WooCommerce 300+ · 3.9★ (8) wp.org #12 8 too high 21 YITH WooCommerce Affiliates 6K+ · 4.2★ (19) wp.org #20 ↑1 1 too high 22 RewardsWP – Loyalty Points & Referral Program for WooCommerce 100+ · 5.0★ (2) wp.org #8 14 too high 23 Partnero – Affiliate & Referral Program Management for WordPress 100+ · 5.0★ (1) wp.org #15 ↓1 8 too high 24 Sawir Referral – Refer a Friend for WooCommerce 20+ · 5.0★ (1) wp.org #19 5 too high

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.