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wp.org search vs our merit ranking: “mail order”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “mail order”, we agree with wp.org on the top plugin, and our order differs from theirs on 10 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Shipping Live Rates for Royal Mail for WooCommerce shows at wp.org #8 but places #19 on merit, a gap of 11 places. Its 400+ installs carry it up the search order; its 5.0★ average from 2 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Advanced Shipment Tracking for WooCommerce places #8 on merit, 4.5★ from 355 reviews, but shows at wp.org #18. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 WP Mail Logging 300K+ · 4.7★ (375) wp.org #1 2 Mail Mint – Email Marketing, Automation & WooCommerce Emails with AI Assistance 4K+ · 4.7★ (125) wp.org #2 ↑1 3 Email Template Designer – WP HTML Mail 20K+ · 4.8★ (87) wp.org #3 ↓1 4 CWILL (Formerly ParcelPanel) – Shipment Tracking, Tracking & Order Tracking for WooCommerce 7K+ · 4.9★ (538) wp.org #5 ↑1 1 too low 5 Preview E-mails for WooCommerce 20K+ · 4.9★ (85) wp.org #6 ↑1 1 too low 6 WC Cancel Order 5K+ · 4.9★ (23) wp.org #4 2 too high 7 Post SMTP – Complete Email Delivery and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App 300K+ · 4.7★ (528) wp.org #14 ↓4 7 too low 8 Advanced Shipment Tracking for WooCommerce 70K+ · 4.5★ (355) wp.org #18 ↓3 10 too low 9 Ultimate WP Mail 700+ · 4.5★ (21) wp.org #7 ↑1 2 too high 10 YaySMTP – WP Mail SMTP with Email Logs, Tracking & Reports 10K+ · 4.9★ (45) wp.org #15 ↑2 5 too low 11 GSheetConnector – CF7 Google Sheets Connector & Save CF7 Entries to Database 40K+ · 4.4★ (129) wp.org #21 ↑1 10 too low 12 Supplier Order Email 300+ · 4.9★ (14) wp.org #11 ↓2 1 too high 13 Solid Mail – SMTP email and logging made by SolidWP 60K+ · 4.2★ (52) wp.org #17 ↑2 4 too low 14 Store Exporter – Export WooCommerce Products, Orders, Subscriptions, Customers 6K+ · 4.1★ (166) wp.org #22 ↑1 8 too low 15 Royal Mail Shipping Calculator for WooCommerce 1K+ · 4.4★ (8) wp.org #9 ↑2 6 too high 16 Shop as Client for WooCommerce – Manual, Phone & Email Orders 500+ · 5.0★ (9) wp.org #12 ↑1 4 too high 17 F4 Shipping Phone and E-Mail for WooCommerce 700+ · 5.0★ (8) wp.org #13 ↑1 4 too high 18 WP All Export – Order Export for WooCommerce 3K+ · 3.9★ (8) wp.org #10 ↑2 8 too high 19 Shipping Live Rates for Royal Mail for WooCommerce 400+ · 5.0★ (2) wp.org #8 ↓3 11 too high 20 Zoho ZeptoMail 5K+ · 5.0★ (4) wp.org #19 ↑1 1 too high 21 Order auto complete for WooCommerce 1K+ · 5.0★ (3) wp.org #16 ↑2 5 too high 22 Order Tags or Order Label for WooCommerce 200+ · 5.0★ (2) wp.org #20 ↑1 2 too high 23 MBE eShip 1K+ · 4.0★ (3) wp.org #24 1 too low 24 Bulk Mail Send 100+ · 3.0★ (2) wp.org #23 1 too high

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.