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wp.org search vs our merit ranking: “reseller analytics”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “reseller analytics”, we agree with wp.org on the top plugin, and our order differs from theirs on 13 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

AI Chatbot & Live Chat – WebChatAgent shows at wp.org #2 but places #6 on merit, a gap of 4 places. Its 300+ installs carry it up the search order; its 5.0★ average from 2 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 WP-Optimize – Cache, Compress images, Minify & Clean database to boost page speed & performance 1M+ · 4.8★ (2617) wp.org #1 2 If-So Dynamic Content – Elementor & All Page Builders Personalization 7K+ · 4.7★ (92) wp.org #5 ↓1 3 too low 3 Jetpack CRM – Clients, Leads, Invoices, Billing, Email Marketing, & Automation 30K+ · 4.3★ (152) wp.org #6 3 too low 4 Text: AI chatbot, live chat & ticketing for customer service 100+ · 5.0★ (15) wp.org #7 3 too low 5 StoreEngine — Complete eCommerce Solution with Memberships, Licensing, Affiliates & More 700+ · 5.0★ (17) wp.org #10 ↑2 5 too low 6 AI Chatbot & Live Chat – WebChatAgent 300+ · 5.0★ (2) wp.org #2 4 too high 7 Reseller Intent for GoDaddy Reseller Store — · 0.0★ (0) wp.org #3 4 too high 8 Domain Search for WHMCS 100+ · 5.0★ (1) wp.org #4 ↑1 4 too high 9 Awesome Event Booking 30+ · 5.0★ (2) wp.org #12 ↓1 3 too low 10 Chat2 80+ · 0.0★ (0) wp.org #8 2 too high 11 Shambix Growth Console — · 5.0★ (2) wp.org #13 ↑5 2 too low 12 BotPenguin – Generative AI Chatbot with Live Chat & ChatGPT 600+ · 0.0★ (0) wp.org #9 3 too high 13 Rooster One 10+ · 5.0★ (2) wp.org #17 ↓1 4 too low 14 HugeProfit: Inventory, Profit & Finance – CRM for WooCommerce 10+ · 0.0★ (0) wp.org #11 ↓1 3 too high 15 Wholesale Engine – WooCommerce Wholesale Prices, B2B, Role Based Pricing & Dynamic Pricing 30+ · 0.0★ (0) wp.org #14 ↓1 1 too high 16 Loyalty Points and Rewards Plugin for WordPress – Pointics 40+ · 0.0★ (0) wp.org #15 ↓1 1 too high 17 B2BKit – Complete WooCommerce Wholesale, B2B, RFQ & Dynamic Pricing Suite — · 0.0★ (0) wp.org #18 ↓1 1 too low 18 Orvixa B2B Commerce for WooCommerce — · 0.0★ (0) wp.org #19 1 too low 19 StoreLo – Store Locator Widget with Google Maps — · 5.0★ (1) wp.org #16 ↓1 3 too high 20 T The Studio Player — · 0.0★ (0) wp.org #22 2 too low 21 EleAPIs 10+ · 0.0★ (0) wp.org #23 2 too low 22 Sohaychat – AI Chatbot & Support Agent for WooCommerce — · 0.0★ (0) wp.org #24 2 too low 23 SkillTriks — · 5.0★ (1) wp.org #20 3 too high 24 SoftIcon Related Posts – Similar Posts & Internal Linking — · 5.0★ (1) wp.org #21 3 too high

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.