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wp.org search vs our merit ranking: “user contact fields”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “user contact fields”, we agree with wp.org on the top plugin, and our order differs from theirs on 6 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Constant Contact Forms shows at wp.org #11 but places #23 on merit, a gap of 12 places. Its 20K+ installs carry it up the search order; its 2.6★ average from 107 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Anti-Spam, Spam FireWall by CleanTalk places #9 on merit, 4.8★ from 3221 reviews, but shows at wp.org #14. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 Forminator Forms – Contact Form, Payment Form & Custom Form Builder 600K+ · 4.8★ (2144) wp.org #1 2 WPForms – AI Form Builder for WordPress – Contact Forms, Payment Forms, Survey Form, Quiz & More 5M+ · 4.8★ (14387) wp.org #2 3 Conditional Fields for Contact Form 7 100K+ · 4.8★ (166) wp.org #3 4 Pods – Custom Content Types and Fields 100K+ · 4.8★ (418) wp.org #4 ↑1 5 Calculated Fields Form – AI Form Builder for WordPress – Contact, Payment, Quote, Quiz & More 40K+ · 4.9★ (973) wp.org #6 ↑1 1 too low 6 Ultra Addons for Contact Form 7 60K+ · 4.8★ (108) wp.org #5 ↓1 1 too high 7 Fluent Forms – Customizable Contact Forms, Survey, Quiz, & Conversational Form Builder 800K+ · 4.8★ (808) wp.org #7 ↓1 8 User Registration & Membership – Free & Paid Memberships, Subscriptions, Content Restriction, User Profile, Custom User Registration & Login Builder 50K+ · 4.8★ (832) wp.org #9 ↑1 1 too low 9 Anti-Spam, Spam FireWall by CleanTalk 200K+ · 4.8★ (3221) wp.org #14 ↓2 5 too low 10 Flexible Checkout Fields for WooCommerce – WooCommerce Checkout Manager 80K+ · 4.7★ (296) wp.org #10 ↓2 11 Advanced Product Fields (Product Addons) for WooCommerce 50K+ · 4.8★ (284) wp.org #12 ↑1 1 too low 12 WP User Manager – Registration Form, Login Form, User Profile Builder & Member Directory 10K+ · 4.7★ (350) wp.org #13 ↑1 1 too low 13 User Submitted Posts – Enable Users to Submit Posts from the Front End 10K+ · 4.8★ (913) wp.org #19 6 too low 14 CF7 Apps – Addons for Contact Form 7 (Honeypot, Database, Redirection, Webhook, etc.) 300K+ · 3.8★ (135) wp.org #8 ↑1 6 too high 15 Import and export users and customers 70K+ · 4.7★ (259) wp.org #16 ↑1 1 too low 16 Ninja Forms – Contact Form Builder with Calculators, Quizzes, Signatures & AI Form Builder 500K+ · 4.4★ (1397) wp.org #21 ↓2 5 too low 17 Login as User: See the Site as Any User 30K+ · 4.8★ (41) wp.org #15 2 too high 18 Open User Map – Interactive Leaflet Maps 10K+ · 5.0★ (70) wp.org #22 ↓1 4 too low 19 New User Approve 20K+ · 4.3★ (131) wp.org #20 1 too low 20 Advanced Custom Fields: Font Awesome Field 90K+ · 4.9★ (36) wp.org #17 ↓1 3 too high 21 Drag and Drop Multiple File Upload for Contact Form 7 60K+ · 4.8★ (94) wp.org #24 ↓2 3 too low 22 One User Avatar | User Profile Picture 100K+ · 4.7★ (41) wp.org #18 4 too high 23 Constant Contact Forms 20K+ · 2.6★ (107) wp.org #11 12 too high 24 Dynamic Fields Engine – Custom post types, Custom fields, Meta fields, Taxonomies, Listing builder, Query builder and Relations 3K+ · 5.0★ (1) wp.org #23 1 too high

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted Bayesian score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.