Better Chat Support for Messenger
by ThemeAtelier · Chat & Support
Also makes 16 other plugins · 5.7K+ installs across the portfolio →
Add a Facebook Messenger chat button to WordPress — floating chat bubble, pre-filled messages, availability hours, and built-in analytics.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
A 88/100
Few reviews
Active installs
1K+
≈1.7K estimated
Momentum
+67%
downloads vs prior 30d
Biggest opportunity: Swap “chat button” and “live chat” for “chat bubble” and “whatsapp support”. “chat button” isn't earning its slot: you're not in the first 24 results for its own search. “chat bubble” sits at #5 untagged, close enough for a declared tag to move it up. “live chat” isn't earning its slot: you're not in the first 24 results for its own search. “whatsapp support” sits at #12 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
88 health vs 64 average across 1,175 Chat & Support plugins
Install conversion
How it's measured →4.4%
of downloads still active
At least 1K of 22.8K lifetime downloads are still running, above its category: the median Chat & Support plugin keeps 0.8%, across 629 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 18 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Well optimized
Most to gain: Support resolution
Updated 16 days ago
Tested up to WordPress 7.1.4, the current branch or newer
5.0★ over 5 reviews, smoothed to 4.18★ and held back under 25 reviews
5 of 5 tags set · short description in place
0 of 1 support threads resolved in the last 2 months
To rank higher: Mark more forum threads resolved — the resolved ratio feeds the ranking.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
43
Momentum
Holding steady
+0.0
Velocity
places per keyword, 28d
30%
Breadth
of keywords climbing, 28d
+0.0
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| customer care your tag | #3 | #12 | 0 |
| messenger | #3 | #11 | down 1 |
| facebook messenger chat | #3 | #12 | 0 |
| chat support | #4 | #10 | down 1 |
| messenger chat your tag | #4 | #15 | up 1 |
| wordpress messenger | #2 | #8 | 0 |
| chat bubble | #5 | #11 | 0 |
| facebook messenger your tag | #7 | #17 | down 1 |
| messenger wordpress plugin | #3 | #9 | 0 |
| accessible live chat | #5 | #12 | 0 |
| support chat | #9 | #21 | down 1 |
| floating chat | #13 | #20 | 0 |
| bubble | #13 | #17 | down 3 |
| support | #17 | #21 | up 1 |
| better | #17 | #23 | up 1 |
| better messages | #7 | #20 | 0 |
| whatsapp support | #12 | #20 | up 1 |
| chat messenger | #7 | #18 | 0 |
| bubble chat | #7 | #11 | 0 |
| whatsapp support chat | #9 | #15 | up 1 |
| chat button your tag | Not in the top 24 | ||
| live chat your tag | Not in the top 24 | ||
117 searches this plugin appeared in over the last 90 days, 20 listed. 64 left out as unrelated or noise (years, numbers, stray words). 2 of its tags aren't in the top 24 for their own search.
What to do about it
- Swap “chat button” and “live chat” for “chat bubble” and “whatsapp support”. “chat button” isn't earning its slot: you're not in the first 24 results for its own search. “chat bubble” sits at #5 untagged, close enough for a declared tag to move it up. “live chat” isn't earning its slot: you're not in the first 24 results for its own search. “whatsapp support” sits at #12 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
Daily downloads
Since 22 Jan 2023 · 1,379 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 2K · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Actively maintainedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
18
releases in the last 12 months
16d ago
latest release · v2.6.0 · 15 Oct 2026
30
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “1K+”. Our estimate pins where the real number sits.
Crossed into this band 8 months ago; a band this size takes about a year or more to cross, which places it about 67% of the way through.
Install history since 21 Jan 2023
Recent reviews
All reviews on wp.org ↗- ★★★★★ thepvtimes6mo ago
excellent cd
Read on wp.org ↗ - ★★★★★ yamasura10mo ago
Useful, lightweight plugin for WordPress This topic was modified 6 months ago by yamasura.
Read on wp.org ↗ - ★★★★★ st02511mo ago
I appreciate your work. It was easy to set it up.
Read on wp.org ↗ - ★★★★★ Pascal1.1y ago
Thank you for that easy to use, easy to setup plugin. Works great and allows me to have direct contact with my Messenger clients.
Read on wp.org ↗ - ★★★★★ TomQv1.6y ago
This is exactly what I was looking for, I just need the chat bubble, the customer clicks on it and jumps to the landing page. It would be great if the plugin allows to adjust the bubble button position. It is too close to the bottom margin, and overlaps the BACK TO HOME button.
Read on wp.org ↗
Security history
via Wordfence IntelligenceThe 1 disclosed vulnerability is patched in the current version (2.6.0). Sites still on an older version should update.
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 7.0
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
7 of 8 pass · checked 28 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Add a Facebook Messenger chat button to WordPress — floating chat bubble, pre-filled messages, availability..."
- ✓ Has a FAQ 16 questions in the FAQ.
- ✓ FAQ asks real questions 16 of 16 read like questions a user would type.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions Elementor, Gutenberg, Block editor, Facebook.
- ✓ Headings and lists 6 headings and 2 lists.
- ✓ Enough to quote 6,763 characters of description.
- ✓ Tags match the text 3 of 5 tags appear in the text; "customer care", "live chat" do not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-02-28 900+ → 1K+ up after 18 days in tier
- 2026-02-10 1K+ → 900+ down after 2 days in tier
- 2026-02-08 900+ → 1K+ up after 58 days in tier
- 2025-12-12 800+ → 900+ up after 95 days in tier
- 2025-09-08 700+ → 800+ up after 10 days in tier
- 2025-08-29 800+ → 700+ down after 2 days in tier
- 2025-08-27 700+ → 800+ up after 22 days in tier
- 2025-08-05 800+ → 700+ down after 6 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty 300K+ installs · 5.0★ · 2 shared tags A -
Chat Button & Custom ChatGPT-Powered Bot by GetButton.io 20K+ installs · 4.4★ · 2 shared tags A -
Sticky Chat Widget – Floating Chat Icons, Contact Form, Call, Click to Chat, Email & Message Buttons 10K+ installs · 4.7★ · 2 shared tags A -
Wpmethods Social Chat Floating Icons 20+ installs · 3.6★ · 2 shared tags -
HubSpot All-In-One Marketing – Forms, Popups, Live Chat 200K+ installs · 4.3★ · 1 shared tag A -
3CX Free Live Chat, Calls & Messaging 100K+ installs · 4.6★ · 1 shared tag A
Embed this report card
Drop a live Pulse card for Better Chat Support for Messenger into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/better-chat-support" width="480" height="300" style="border:0" loading="lazy" title="Better Chat Support for Messenger — Plugin Pulse"></iframe> Better Chat Support for Messenger: 1K+ active installs, 5.0★ (5 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/better-chat-support
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