wp.org search vs our merit ranking: “viber chat”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “viber chat”, we agree with wp.org on the top plugin, and our order differs from theirs on 14 of the top 20. 3 plugins are pushed down for signals wp.org ignores: errors, a host-installed base, or removal risk.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether it throws errors on current PHP, whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Smartarget Viber – Contact Us shows at wp.org #5 but places #22 on merit, a gap of 17 places. Its 70+ installs carry it up the search order; its 5.0★ average from 1 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Buttonizer – Social Media Share Buttons, Social Icons, & Social Feeds places #12 on merit, 4.8★ from 396 reviews, but shows at wp.org #22. A smaller install base keeps it further down the default search order than its quality signals alone would.

merit plugin signals wp.org

Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty 300K+ · 5.0★ (1244) wp.org #1 2

Sticky Chat Widget – Floating Chat Icons, Contact Form, Call, Click to Chat, Email & Message Buttons 10K+ · 5.0★ (39) wp.org #2 3

Chat Button & Custom ChatGPT-Powered Bot by GetButton.io 20K+ · 4.5★ (175) wp.org #3 ↑1 4

WPZOOM Connect: Social Icons Widget & Block, Share Buttons & Click to Chat 90K+ · 4.9★ (144) wp.org #6 ↓3 2 too low 5

All-in-one Sticky Floating Contact Form, Call, Click to Chat, and 50+ Social Icon Tabs – My Sticky Elements 40K+ · 4.9★ (542) wp.org #10 5 too low 6

Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist 9K+ · 4.9★ (111) wp.org #11 5 too low 7

WP Social Ninja – Embed Social Feeds, User Reviews & Chat Widgets 30K+ · 4.8★ (71) wp.org #15 ↑2 8 too low 8

Floating Chat Buttons – Click to Call or Chat, Email 1K+ · 4.9★ (54) wp.org #14 6 too low 9

Call Now Button – The Free Click to Call Button for WordPress 200K+ · 4.8★ (102) wp.org #18 9 too low 10

Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button 50K+ · 5.0★ (23) throws errorsnot PHP-current thin reviews wp.org #9 1 too high 11

WP Click to Chat – Email, Live Chat, Call & Book Now Buttons 1K+ · 5.0★ (7) thin reviews wp.org #7 4 too high 12

Buttonizer – Social Media Share Buttons, Social Icons, & Social Feeds 40K+ · 4.8★ (396) throws errorsnot PHP-current wp.org #22 10 too low 13

HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service 2K+ · 5.0★ (6) thin reviews wp.org #8 5 too high 14

Boei – AI Chatbot, Live Chat & 50+ Channels 900+ · 5.0★ (30) wp.org #23 9 too low 15

Buttonizer – Floating Menus, Sticky Buttons, & Popup Builder 70K+ · 4.5★ (151) throws errorsnot PHP-current wp.org #21 6 too low 16

PushEngage – Web Push Notifications, WooCommerce Automation & Chat Widget 8K+ · 4.3★ (37) wp.org #19 3 too low 17

Smartarget – Chat Buttons & Engagement Apps 900+ · 4.6★ (10) heavy footprint thin reviews wp.org #12 5 too high 18

LiveAgent – Omnichannel Help Desk & Live Chat Software 400+ · 4.2★ (32) wp.org #24 6 too low 19

Chat Support for Viber – Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode 300+ · 0.0★ (0) thin reviewslow rating, top placement wp.org #4 ↑1 15 too high 20

REVE Chat – AI Chatbot, Live Chat, Helpdesk, Campaigns & More 100+ · 4.8★ (9) thin reviews wp.org #20 21

Chaport — Live Chat & Chatbots 2K+ · 4.0★ (4) thin reviews wp.org #13 8 too high 22

Smartarget Viber – Contact Us 70+ · 5.0★ (1) heavy footprint thin reviews wp.org #5 ↑1 17 too high 23

Social Chat Buttons 100+ · 5.0★ (2) thin reviews wp.org #16 7 too high 24

Rakuten Viber Click to Chat 40+ · 0.0★ (0) thin reviews wp.org #17 ↓2 7 too high

Merit ranking caps the install boost at 1M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted Bayesian score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.