CodeBard Help Desk

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Modeled within the band wp.org reports; tightens as we track daily.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

1. ★★★★★ Emmanuelle de Dardel

   2.2y ago

   First message without codes to login. Have to wait the reply from the support that does not understand there wasn’t any codes. Then, too complicated to post blog posts on Patreon and correct all the wrong settings in WordPress blog, in a desktop. Sent all the bugs to support 6 weeks ago, then 2 weeks ago and then here 1 week ago. The support was surprised to read my messages. Still no replies then. This one-man-plugin-and-support is not serious and not effective for an annual membership. I don’t recommend it at all.

   Read on wp.org ↗
2. ★★★★★ CodeBard

   9.6y ago

   This plugin was developed for in-house use, then matured to a plugin for release to public. We are using this in a few sites to render support to our users. Its easy to use and extensible. Multiple languages proved to be a great addition.

   Read on wp.org ↗

3 disclosed vulnerabilities on record for this plugin, 2 still affect the current version.

1. Medium · 6.4 CodeBard Help Desk <= 1.1.2 - Authenticated (Subscriber+) Stored Cross-Site Scripting ↗
   2025-02-14 CVE-2025-22757 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 1.1.2 No patch available
2. Medium · 6.1 CodeBard Help Desk <= 1.1.2 - Reflected Cross-Site Scripting ↗
   2025-01-14 CVE-2025-22760 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 1.1.2 No patch available
3. Medium · 4.3 CodeBard Help Desk <= 1.1.1 - Cross-Site Request Forgery ↗
   2024-12-19 CVE-2024-56222 Cross-Site Request Forgery (CSRF) Affects <= 1.1.1 Patched in 1.1.2

Automated install-time checks, tested on PHP 8.1.12 · WP 6.7.1

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

No tier crossings observed yet.

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• Customer Support Ticket System & Helpdesk 400+ installs · 4.2★ · 2 shared tags A
• WP Advanced Ticket System, Elite Support Helpdesk 200+ installs · 4.0★ · 2 shared tags B
• Guest Support 40+ installs · 4.1★ · 2 shared tags A
• R Rollerblade 10+ installs · 3.7★ · 2 shared tags D
• T TD Ticket System 10+ installs · 3.5★ · 2 shared tags D
• Support Helpdesk Ticket System Lite 10+ installs · 3.6★ · 2 shared tags B

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Drop a live Pulse card for CodeBard Help Desk into a readme, a review or a deck. It updates itself.

CodeBard Help Desk: 10+ active installs, 3.0★ (2 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/codebard-help-desk