Guest Support

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 71% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

At the current install trend, crossing 50+ in roughly 130 days.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

1. ★★★★★ minati88

   2.3y ago

   It’s simple but effective, exactly what I was looking for! Of course, there could be some improvements, but I think those will come with time 🙂

   Read on wp.org ↗
2. ★★★★★ Bowo

   3.1y ago

   Just enough features to get the ball rolling. The Pro addon is worth the purchase. Hoping the AJAX KB suggestion will also support custom/other post type and taxonomy, where currently it supports only post and category.

   Read on wp.org ↗
3. ★★★★★ lyledg

   3.5y ago

   What a find this is!! I have been looking for a support ticket plugin and this is the business, and the developer was very responsive to add new features to the addon. I am seriously happy!

   Read on wp.org ↗

2 disclosed vulnerabilities on record for this plugin, all fixed in the current version. Sites on older versions stay exposed until they update.

1. Medium · 5.3 Guest Support <= 1.2.3 - Unauthenticated User Email Disclosure in guest_support_handler AJAX Endpoint ↗
   2025-12-11 CVE-2025-13660 Exposure of Sensitive Information to an Unauthorized Actor Affects <= 1.2.3 Patched in 1.3.0
2. Medium · 5.3 Guest Support – Complete customer support ticket system for WordPress <= 1.2.2 - Missing Authorization to Unauthenticated Ticket Deletion ↗
   2025-07-07 CVE-2025-5957 Missing Authorization Affects <= 1.2.2 Patched in 1.2.3

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2026-08-07 50+ → 40+ down after 55 days in tier
2. 2026-06-13 40+ → 50+ up after 1 days in tier
3. 2026-06-12 50+ → 40+ down after 1 days in tier
4. 2026-06-11 40+ → 50+ up after 5 days in tier
5. 2026-06-06 50+ → 40+ down after 6 days in tier
6. 2026-05-31 40+ → 50+ up after 10 days in tier
7. 2026-05-21 30+ → 40+ up after 4 days in tier
8. 2026-05-17 40+ → 30+ down after 1 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• Customer Support Ticket System & Helpdesk 400+ installs · 4.2★ · 3 shared tags A
• Live Chat with Messenger Customer Chat 3K+ installs · 4.5★ · 2 shared tags C
• Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System 2K+ installs · 4.2★ · 2 shared tags A
• Zendesk Support for WordPress 1K+ installs · 3.2★ · 2 shared tags D
• Re:amaze Helpdesk & Live Chat 400+ installs · 4.1★ · 2 shared tags D
• ChipBot – Video, Live Chat, & AI Help Desk 100+ installs · 4.1★ · 2 shared tags B

Embed this report card

Drop a live Pulse card for Guest Support into a readme, a review or a deck. It updates itself.

Guest Support: 40+ active installs, 5.0★ (3 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/guest-support