Desku.io – Live Chat, Help Desk & Knowledge Base
by Desku · AI
AI customer service software for WordPress—live chat, instant replies & a smart knowledge base to boost support in minutes.
84 health vs 75 average across 1,571 AI plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Biggest win: Rating quality
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Daily downloads
Since 2024-01-02 · 973 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
236
now · peak 396
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Actively maintainedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
9
releases in the last 12 months
3mo ago
latest release · v2.2.0
11
tagged releases on record
Recent releases
Estimated active installs
The public count shows “10+”. Our estimate pins where the real number sits.
Modeled within the band wp.org reports; tightens as we track daily.
Install history · since 2024-01-01 · 935 observations
Estimated value
What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.
Est. annual revenue
Est. acquisition value
No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.
Details
Recent review vibe
read from the latest 2 reviews to 2024-02-08Only two reviews here, both 5-star, praising the unified inbox, AI assist and live chat handoff for e-commerce support.
Recent reviews
All reviews on wp.org ↗- ★★★★★ saasmonks2.6y ago
Recently found desku ai livechat software and its a game changer, one of the best intercom alternative. we are using its unified inbox and its so easy to have all customer data, AI Assist and livechat human handoff features all in a single click.This is going to be a huge hit once they gain traction.Keep up the good work.
Read on wp.org ↗ - ★★★★★ jignesh24042.6y ago
very usefull plugin for e-commerce operators for customer support(satisfaction)
Read on wp.org ↗
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
No tier crossings observed yet.
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Live Chat with Messenger Customer Chat 3K+ installs · 4.5★ · 2 shared tags C -
Re:amaze Helpdesk & Live Chat 400+ installs · 4.1★ · 2 shared tags D -
RingQ Free Live Chat, Calls & Messaging 20+ installs · 3.6★ · 2 shared tags B -
HubSpot All-In-One Marketing – Forms, Popups, Live Chat 200K+ installs · 4.3★ · 1 shared tag B -
3CX Free Live Chat, Calls & Messaging 100K+ installs · 4.6★ · 1 shared tag A -
Tidio – Live Chat & AI Chatbots 70K+ installs · 4.7★ · 1 shared tag A
Embed this report card
Drop a live Pulse card for Desku.io – Live Chat, Help Desk & Knowledge Base into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/desku-livechat-ai-chatbot" width="480" height="300" style="border:0" loading="lazy" title="Desku.io – Live Chat, Help Desk & Knowledge Base — Plugin Pulse"></iframe> Desku.io – Live Chat, Help Desk & Knowledge Base: 10+ active installs, 5.0★ (2 reviews). Plugin Pulse (WP Mayor), as of 2026-09-01. https://plugins.wpmayor.com/plugin/desku-livechat-ai-chatbot