JivoChat Live Chat – WP live chat plugin for WordPress
by JivoChat · Chat & Support
Omnichannel Live Chat and Help Desk plugin, optimized for WordPress. Free, fast, easy to install and to use. Turn your visitors into happy customers!
57 health vs 63 average across 672 Chat & Support plugins
Removal-risk signals
28/100Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.
- Not actively maintained. No update in about 2 years.
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Room to improve
Biggest win: Update recency
To rank higher: Last updated 1039 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Daily downloads
Since 2022-10-05 · 1,425 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
974
now · peak 20.1K
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
2.8y ago
latest release · v1.3.6.1
20
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 98% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “20K+”. Our estimate pins where the real number sits.
Refined from the date this plugin crossed into its current band.
Install history · since 2015-04-22 · 1,431 observations
Estimated value
What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.
Est. annual revenue
Est. acquisition value
No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price.
Details
Reviewer account pattern
from wp.org reviewer profiles19 of the last 27 four- and five-star reviews came from accounts created within a month of posting the review.
Registering a wp.org account just to leave a review is common and often entirely legitimate. The share here is unusually high for the sample, so it's worth keeping in mind while reading the reviews.
Recent reviews
All reviews on wp.org ↗- ★★★★★ matheustheodoro11mo ago
Atendimento muito rápido e eficaz
Read on wp.org ↗ - ★★★★★ pedrogaio291.1y ago
Excelente ferramenta!
Read on wp.org ↗ - ★★★★★ Tuca Rose1.4y ago
Olá, tá pensado em Jivochat, saiba que nunca será gasto, mas, investimento que te apoiará a conquista novos clientes, além de oferecer um excelente atendimento ao atuais, portanto, eu recomento o Jivchat a todo comerciante digitais<font _mstmutation=”1″></font>
Read on wp.org ↗ - ★★★★★ thomasjarvisdesign1.6y ago
No updates for over a year no forum responses for almost 3 years. Contacted Jivochat directly and their frontline support just suggested manual installation instead of this plugin. Current version is bugged and doesnt work properly. 7th jan 2025.
Read on wp.org ↗ - ★★★★★ heitorcommunicare1.7y ago
Já testei diversas ferramentas, com certeza a melhor relação custo benefício
Read on wp.org ↗ - ★★★★★ vane97272.0y ago
Facilitou muito meu contato com leads. Agora tenho mais chance de prospectar clientes!
Read on wp.org ↗ - ★★★★★ luizcfk2.0y ago
O Jivo chat atende todas as funcionalidades para uma boa comunicação com o cliente e futuros leads
Read on wp.org ↗ - ★★★★★ viaverdewp2.1y ago
Facil de instalar. Top
Read on wp.org ↗
Latest updates
via wp.org changelogRecent releases and news for this plugin
- — Version 1.3.6.1 Added support of WordPress 6.4 1.3.6.1
- — Version 1.3.3 Installation server URL was changed. Minor texts fixes. 1.3.3
- — Version 1.3.2 Fix price list bug 1.3.2
- — Version 1.3.1 Fixes, up to work with WordPress 4.9.6 1.3.1
- — Version 1.2 Fixes, up to work with WordPress 4.7.5 1.2
- — Version 1.1 Agent app url changed 1.1
Known vulnerabilities
via Wordfence Intelligence1 disclosed vulnerability on record for this plugin, fixed in the current version. Sites on older versions stay exposed until they update.
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 6.2
Languages
via translate.wordpress.orgTranslated into 12 languages, 6 at 90% or more
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2025-03-21 30K+ → 20K+ down
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Chat Metrics – Managed live chat plugin for wordpress 10+ installs · 3.6★ · 3 shared tags D -
3CX Free Live Chat, Calls & Messaging 100K+ installs · 4.6★ · 2 shared tags A -
Replain 700+ installs · 4.3★ · 2 shared tags D -
Live Chat by User.com 100+ installs · 4.1★ · 2 shared tags C -
IMsupporting Live Chat & AI Chatbot 40+ installs · 4.1★ · 2 shared tags B -
Live Chat Plugin for Elementor – LiveChat 40+ installs · 3.8★ · 2 shared tags B
Embed this report card
Drop a live Pulse card for JivoChat Live Chat – WP live chat plugin for WordPress into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/jivochat" width="480" height="300" style="border:0" loading="lazy" title="JivoChat Live Chat – WP live chat plugin for WordPress — Plugin Pulse"></iframe> JivoChat Live Chat – WP live chat plugin for WordPress: 20K+ active installs, 4.9★ (709 reviews). Plugin Pulse (WP Mayor), as of 2026-08-29. https://plugins.wpmayor.com/plugin/jivochat