Easy Accordion FAQ and Knowledge Base Software for WordPress
by emarket-design · Chat & Support
Also makes 9 other plugins · 3.9K+ installs across the portfolio →
Best WordPress Accordion FAQ & Knowledge Base plugin. Help users find answers fast with a responsive, easy-to-use knowledge base.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
B 71/100
Stale · Few reviews
Active installs
10+
≈15 estimated
Momentum
-11%
downloads vs prior 30d
Biggest opportunity: “accordion”, “documentation” and “faq” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
71 health vs 64 average across 1,174 Chat & Support plugins
Install conversion
How it's measured →0.1%
of downloads still active
At least 10 of 9.4K lifetime downloads are still running, below its category: the median Chat & Support plugin keeps 0.8%, across 627 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Well optimized
Most to gain: Update recency
Updated 450 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 6.8.12, the current branch or newer
5.0★ over 5 reviews, smoothed to 4.18★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Last updated 450 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
33
Momentum
Mixed: one swing, the rest drifting
0.0
Velocity
places per keyword, 7d
0%
Breadth
of keywords climbing, 7d
0.0
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| accordion your tag | Not in the top 24 | ||
| documentation your tag | Not in the top 24 | ||
| faq your tag | Not in the top 24 | ||
| knowledge base your tag | Not in the top 24 | ||
| knowledgebase your tag | Not in the top 24 | ||
5 searches this plugin appeared in over the last 90 days, 0 listed. 5 left out as unrelated or noise (years, numbers, stray words). 5 of its tags aren't in the top 24 for their own search.
What to do about it
- “accordion”, “documentation” and “faq” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 1 Jun 2023 · 1,248 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 104 · peaks are release surges
Directory rank
Ranked about #30,100 to #45,000, alongside the other plugins at 10+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 21 Oct 2026.
Health trend
Composite health score, snapshotted daily
Update activity
Downloads in the last 30 days for every 1,000 active sites.
Not enough installs to measure. This needs at least 100 active sites; below that, a handful of downloads reads as tens of thousands.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
1.2y ago
latest release · v3.0.1 · 7 Aug 2025
18
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “10+”. Our estimate pins where the real number sits.
Crossed into this band 15 months ago; a band this size takes about a year or more to cross, which places it about 50% of the way through.
Install history since 6 Nov 2016
Recent reviews
All reviews on wp.org ↗- ★★★★★ parkvet5.8y ago
I installed this about 3 years ago and it works great for my needs as a company intranet.
Read on wp.org ↗ - ★★★★★ xxxolivierxxx8.7y ago
I needed to implement a FAQ page on my site and this plugin allowed me to do that without any troubles or complications. The free version is a little limited but does pretty much all you need for a start.
Read on wp.org ↗ - ★★★★★ chrillem9.3y ago
Everything I need to do great things! This topic was modified 8 years, 11 months ago by chrillem.
Read on wp.org ↗ - ★★★★★ ClapIt9.6y ago
I tried others and then found this plug in for my FAQ’s. It works well. I like being able to change the colors of the panels. It is easy to set up, looks good on the page, and saves space on the web page. This topic was modified 9 years, 3 months ago by ClapIt.
Read on wp.org ↗ - ★★★★★ emarket-design9.6y ago
We’ve developed and use this plugin for clients who need to display short knowledge base entries in a collapsible view to better use screen space available. Highly recommended. This topic was modified 9 years, 3 months ago by emarket-design.
Read on wp.org ↗
Security history
via Wordfence IntelligenceThe 1 disclosed vulnerability is patched in the current version (3.0.1). Sites still on an older version should update.
- 2023-06-30 Improper Neutralization of Input During Web Page Generation Affects < 2.8 Patched in 2.8
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 6.8.2
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
3 of 8 pass · checked 28 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Best WordPress Accordion FAQ & Knowledge Base plugin. Help users find answers fast with a responsive, easy-..."
- ! Has a FAQ No FAQ section.
- ! FAQ asks real questions No FAQ to judge.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ! Names what it works with Names no plugin, service or platform it works with.
- ! Headings and lists 0 headings and 4 lists; assistants quote headed sections and bullet lists, not paragraphs.
- ✓ Enough to quote 5,426 characters of description.
- ✓ Tags match the text 4 of 5 tags appear in the text; "knowledgebase" does not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2025-07-26 20+ → 10+ down after 28 days in tier
- 2025-06-28 10+ → 20+ up after 60 days in tier
- 2025-04-29 30+ → 10+ down after 11 days in tier
- 2025-04-18 20+ → 30+ up after 67 days in tier
- 2025-02-10 30+ → 20+ down after 186 days in tier
- 2024-08-08 40+ → 30+ down after 106 days in tier
- 2024-04-24 30+ → 40+ up after 14 days in tier
- 2024-04-10 40+ → 30+ down after 3 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
BetterDocs – AI Documentation, Knowledge Base, MCP Server, Docs, Wikis, FAQ & Chatbot 30K+ installs · 4.8★ · 3 shared tags A -
Echo Knowledge Base – Documentation, FAQs, Chat & Smart Search 10K+ installs · 4.8★ · 3 shared tags A -
Helpie FAQ — Accordion, Docs & Knowledge Base 8K+ installs · 4.5★ · 3 shared tags A -
EazyDocs – AI Powered Knowledge Base, Wiki, Documentation & FAQ Builder 2K+ installs · 4.6★ · 3 shared tags A -
Ultimate FAQ Solution 600+ installs · 4.3★ · 3 shared tags A -
Knowledge Base 100+ installs · 4.1★ · 3 shared tags B
Embed this report card
Drop a live Pulse card for Easy Accordion FAQ and Knowledge Base Software for WordPress into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/knowledge-center" width="480" height="300" style="border:0" loading="lazy" title="Easy Accordion FAQ and Knowledge Base Software for WordPress — Plugin Pulse"></iframe> Easy Accordion FAQ and Knowledge Base Software for WordPress: 10+ active installs, 5.0★ (5 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/knowledge-center
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