Live Chat & AI Chatbot – onWebChat

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from. A declining trend compresses what a buyer would pay.

14 of the last 21 four- and five-star reviews came from accounts created within a month of posting the review.

Registering a wp.org account just to leave a review is common and often entirely legitimate. The share here is unusually high for the sample, so it's worth keeping in mind while reading the reviews.

1. ★★★★★ daveflook

   6mo ago

   I have tried dozens of “similar” chat apps however they ALL left me needing more. OnWebChat exceeded my expectations. The main requirement that I had was that I run 5 businesses – all that need their own live chat experience. My problem was that all other chat apps would each be independent. Juggling 5 live chats, plus emails, plus texting, plus social is way too much. With OnWebChat I can reuse the same chat code which means that I now have one centralized screen where I can provide assisstance to all my live chats. It literally could not be any easier. Features such as having multiple users, online/offline times, AI integration, triggers etc. make it even more valuable of a tool. I also REALLY like their business model. The app is incredibly affordable considering the amount of value you are going to get out of it. I have made plenty of sales via the live chat on my sites and I always promote this app as being the number 1 go to plugin for live support/chats. The team does a fantastic job and are always rolling out updates. This plugin will solve the majority of your issues you have with current live chat plugins. Give it a test run for free and see what Im talking about – then buy it and support the devs. ~ Dave

   Read on wp.org ↗
2. ★★★★★ angogr

   8mo ago

   I have tried many plugins with ai chatbot. This one has something different. It has it all, it is very polite and accurate, woo integration not to metion so many other features such as tremendous backend, history, live follow of visitors behaviour, statistics and many others. Well done!

   Read on wp.org ↗
3. ★★★★★ iammrvoit

   3.0y ago

   OnWebChat is the perfect solution for adding a live chat to your WordPress website. It’s easy to install, visually appealing, and has great functionality. It increases customer engagement and has made our support much more efficient. I recommend it!

   Read on wp.org ↗
4. ★★★★★ orenwp

   3.6y ago

   I’ve tried many chat plugins most claim the plugin is free but this is usually not the case. Onwebchat is the exception here- they offer a free version with limits of 100 chats per month- totally fair in my opinion! There are some other extra features that require the pro subscription which is reasonably priced as well. The dashboard you log into on their website has a number of metrics you can track including what pages users are currently viewing, customized responses (pro feature) custom chat bubbles, and so much more. I’ve reached out to their support team on a number of occasions and they are quick to respond, helpful, and professional- keep in mind, I have not purchased a pro subscription yet and the service level is a breath of fresh air. Give it a shot I think you’ll agree! Shout out to the Onwebchat team for a great plugin that does exactly what is described, no bs! Oren This topic was modified 3 years, 5 months ago by orenwp.

   Read on wp.org ↗
5. ★★★★★ rileyfs

   4.2y ago

   After I installed this plugin, I was able to chat with my website visitors in real-time in just one click. I can easily assist and answer their queries. I is also easy for me to monitor my website traffic.

   Read on wp.org ↗
6. ★★★★★ fei02

   4.2y ago

   This Plugin is very easy to integrate to my WordPress website. Highly recommended!

   Read on wp.org ↗
7. ★★★★★ sunshineday77

   5.3y ago

   Works great and they are receptive and responsive to feature updates. Big savings over most competitors, too.

   Read on wp.org ↗
8. ★★★★★ alan1353

   5.5y ago

   I love it! It is simple and very easy to use.

   Read on wp.org ↗

1 disclosed vulnerability on record for this plugin, fixed in the current version. Sites on older versions stay exposed until they update.

1. High · 8.8 Live Chat – Live support <= 3.1.0 - Cross-Site Request Forgery ↗
   2020-10-14 CVE-2020-5642 Cross-Site Request Forgery (CSRF) Affects <= 3.1.0 Patched in 3.2.0

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0.1

Translated into 8 languages, 7 at 90% or more

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2026-08-07 700+ → 600+ down after 132 days in tier
2. 2026-03-28 800+ → 700+ down after 6 days in tier
3. 2026-03-22 700+ → 800+ up after 2 days in tier
4. 2026-03-20 800+ → 700+ down after 6 days in tier
5. 2026-03-14 700+ → 800+ up after 3 days in tier
6. 2026-03-11 800+ → 700+ down after 318 days in tier
7. 2025-04-27 900+ → 800+ down after 1 days in tier
8. 2025-04-26 800+ → 900+ up after 1 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• AI Chatbot, Live Chat & Lead Generation for WordPress 100+ installs · 4.1★ · 3 shared tags B
• 3CX Free Live Chat, Calls & Messaging 100K+ installs · 4.6★ · 2 shared tags A
• Zoho SalesIQ – Live chat, chatbots, and visitor tracking 10K+ installs · 4.0★ · 2 shared tags B
• AI ChatBot for WooCommerce – WoowBot 1K+ installs · 4.4★ · 2 shared tags A
• Live Chat Plugin for WooCommerce – LiveChat 1K+ installs · 4.3★ · 2 shared tags A
• Boei – AI Chatbot, Live Chat & 50+ Channels 1K+ installs · 4.7★ · 2 shared tags A

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Drop a live Pulse card for Live Chat & AI Chatbot – onWebChat into a readme, a review or a deck. It updates itself.

Live Chat & AI Chatbot – onWebChat: 600+ active installs, 4.7★ (24 reviews). Plugin Pulse (WP Mayor), as of 2026-08-28. https://plugins.wpmayor.com/plugin/onwebchat