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ilGhera Support System for WooCommerce

by ilGhera · Chat & Support

Also makes 11 other plugins · 1.5K+ installs across the portfolio →

Give support to your WooComerce customers with this fast and easy to use ticket system.

⚠ Few reviews
How scoring works →
85 Health · A
Maintenance 100/100
Rating quality 78/100
Support 70/100

85 health vs 62 average across 672 Chat & Support plugins

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

89 / 100

Excellent listing optimization

Biggest win: Rating quality

Update recency 100/100
WP compatibility 100/100
Rating quality 54/100
Listing tuning 100/100

To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.

Get the full rank-higher report →

Daily downloads

Since 2022-10-05 · 1,426 days · wp.org + Plugin Pulse archive

+257% vs prior 30d
3Downloads · Aug 26

30-day downloads

Rolling 30-day volume · peaks are release surges

339

now · peak 449

33930d downloads · Aug 26

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

ilGhera Support Syst · #19900 you Google for WooCommer · #74 WooCommerce PayPal P · #81 WooCommerce Stripe P · #85

Rating trend

Star average over time · dips mark rough releases

5Stars · Aug 26

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

5.7Kper 1k installs · Aug 26

Release cadence

Actively maintained
from wp.org release tags

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

8

releases in the last 12 months

4mo ago

latest release · v1.3.1

29

tagged releases on record

Recent releases

1.3.1 · 4mo ago1.3.0 · 5mo ago1.2.10 · 7mo ago1.2.9 · 8mo ago1.2.8 · 8mo ago1.2.7 · 8mo ago1.2.6 · 11mo ago1.2.5 · 11mo ago1.2.4 · 1.2y ago1.2.3 · 2.2y ago1.2.2 · 2.7y ago1.2.1 · 2.9y ago1.2.0 · 3.0y ago1.1.2 · 3.8y ago

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v1.3 100%

Estimated active installs

The public count shows “60+”. Our estimate pins where the real number sits.

tracked estimate
60–70 ≈67

Refined from the date this plugin crossed into its current band.

Install history · since 2020-01-11 · 1,386 observations

60Installs · Aug 26

Estimated value

What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.

Est. annual revenue

N/A

Est. acquisition value

N/A

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from. The recent download trend is too spiky to read.

Details

Version
1.3.3
Last updated
9d ago
Added
2018-04-04 · 8 yrs old
Requires WP
5.0
Tested up to
7.1
Requires PHP

Recent reviews

All reviews on wp.org ↗
  1. auxies
    3.6y ago

    It’s a simple and elegant plugin. It solves most of the situations in which you have to use a ticket service. It also has one of the most astonishing support services I’ve meet in all my years as a programmer. 5 stars.

    Read on wp.org ↗
  2. Farshad Gohari
    6.5y ago

    Awesome Plugin

    Read on wp.org ↗
  3. maynor96
    7.4y ago

    Good!

    Read on wp.org ↗

Known vulnerabilities

via Wordfence Intelligence

4 disclosed vulnerabilities on record for this plugin, all fixed in the current version. Sites on older versions stay exposed until they update.

  1. 2026-05-12 CVE-2025-14033 Authorization Bypass Through User-Controlled Key Affects <= 1.3.0 Patched in 1.3.1
  2. 2026-01-05 CVE-2025-14034 Missing Authorization Affects <= 1.2.6 Patched in 1.2.7
  3. 2023-09-04 CVE-2023-41686 Missing Authorization Affects <= 1.2.2 Patched in 1.2.3
  4. 2023-09-04 CVE-2023-41685 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') Affects <= 1.2.1 Patched in 1.2.2

Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.

CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.

Behavioral tests

via WP Hive

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0

Low memory footprint
Low page-speed impact
Runs on latest PHP + WP
No PHP errors
No JS errors
Activates cleanly
No resource errors
No external HTTP errors
Optimized database use
Frequently updated

Languages

via translate.wordpress.org

Translated into 1 language, 0 at 90% or more

Italian 74%

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

  1. 2026-06-30 50+ → 60+ up after 5 days in tier
  2. 2026-06-25 70+ → 50+ down after 8 days in tier
  3. 2026-06-17 60+ → 70+ up after 25 days in tier
  4. 2026-05-23 50+ → 60+ up after 2 days in tier
  5. 2026-05-21 60+ → 50+ down after 1 days in tier
  6. 2026-05-20 70+ → 60+ down after 43 days in tier
  7. 2026-04-07 80+ → 70+ down after 36 days in tier
  8. 2026-03-02 90+ → 80+ down after 9 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Compare head to head →

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ilGhera Support System for WooCommerce: 60+ active installs, 5.0★ (3 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/wc-support-system