ilGhera Support System for WooCommerce
by ilGhera · Chat & Support
Also makes 11 other plugins · 1.5K+ installs across the portfolio →
Give support to your WooComerce customers with this fast and easy to use ticket system.
85 health vs 62 average across 672 Chat & Support plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Biggest win: Rating quality
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Daily downloads
Since 2022-10-05 · 1,426 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
339
now · peak 449
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Actively maintainedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
8
releases in the last 12 months
4mo ago
latest release · v1.3.1
29
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “60+”. Our estimate pins where the real number sits.
Refined from the date this plugin crossed into its current band.
Install history · since 2020-01-11 · 1,386 observations
Estimated value
What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.
Est. annual revenue
Est. acquisition value
No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from. The recent download trend is too spiky to read.
Details
Recent reviews
All reviews on wp.org ↗- ★★★★★ auxies3.6y ago
It’s a simple and elegant plugin. It solves most of the situations in which you have to use a ticket service. It also has one of the most astonishing support services I’ve meet in all my years as a programmer. 5 stars.
Read on wp.org ↗ - ★★★★★ Farshad Gohari6.5y ago
Awesome Plugin
Read on wp.org ↗ - ★★★★★ maynor967.4y ago
Good!
Read on wp.org ↗
Known vulnerabilities
via Wordfence Intelligence4 disclosed vulnerabilities on record for this plugin, all fixed in the current version. Sites on older versions stay exposed until they update.
- 2026-05-12 CVE-2025-14033 Authorization Bypass Through User-Controlled Key Affects <= 1.3.0 Patched in 1.3.1
- High · 7.2 Woocommerce Support System <= 1.2.1 - Authenticated (Administrator+) SQL Injection via 'orderby' ↗2023-09-04 CVE-2023-41685 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') Affects <= 1.2.1 Patched in 1.2.2
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 7.0
Languages
via translate.wordpress.orgTranslated into 1 language, 0 at 90% or more
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-06-30 50+ → 60+ up after 5 days in tier
- 2026-06-25 70+ → 50+ down after 8 days in tier
- 2026-06-17 60+ → 70+ up after 25 days in tier
- 2026-05-23 50+ → 60+ up after 2 days in tier
- 2026-05-21 60+ → 50+ down after 1 days in tier
- 2026-05-20 70+ → 60+ down after 43 days in tier
- 2026-04-07 80+ → 70+ down after 36 days in tier
- 2026-03-02 90+ → 80+ down after 9 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Google for WooCommerce 800K+ installs · 2.8★ · 1 shared tag B
-
WooCommerce PayPal Payments 800K+ installs · 2.9★ · 1 shared tag B -
WooCommerce Stripe Payment Gateway 700K+ installs · 3.1★ · 1 shared tag B -
WooCommerce Tax (formerly WooCommerce Shipping & Tax) 500K+ installs · 2.2★ · 1 shared tag C -
WooCommerce Legacy REST API 400K+ installs · 2.2★ · 1 shared tag D
-
PDF Invoices & Packing Slips for WooCommerce 300K+ installs · 4.9★ · 1 shared tag A
Embed this report card
Drop a live Pulse card for ilGhera Support System for WooCommerce into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/wc-support-system" width="480" height="300" style="border:0" loading="lazy" title="ilGhera Support System for WooCommerce — Plugin Pulse"></iframe> ilGhera Support System for WooCommerce: 60+ active installs, 5.0★ (3 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/wc-support-system